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Clients for Life

Author : Andrew Sobel
Publisher : Simon and Schuster
Page : 269 pages
File Size : 14,50 MB
Release : 2001-02-21
Category : Business & Economics
ISBN : 0743215095

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Finally, the book that all professionals frustrated with fleeting client loyalty and relentless price pressure have waited for—the first in-depth, guide to developing lasting client relationships. Millions of people in this country earn their livings by serving clients, and their numbers are growing every day. Unfortunately, far too few develop the skills and strategies needed to rise to the top in a world where clients have almost unlimited access to information and expertise. Clients for Life sets forth a comprehensive framework for how professionals in all fields can develop breakthrough relationships with their clients and enjoy enduring client loyalty. Supported by more than 100 case studies and wisdom gleaned from interviews with dozens of leading CEOs and prominent business advisors, Clients for Life identifies what clients really want and lays out the core qualities that distinguish the client advisor—an irreplaceable resource—from the expert for hire, a tradable commodity. Readers will learn, for example, to develop selfless independence, which tempers complete emotional, intellectual, and financial independence with a powerful commitment to client needs; to become deep generalists and overcome the narrow perspective caused by specialization; to systematically build lifelong trust; and to cultivate the power of synthesis—big-picture thinking—that is so highly valued by clients. Portraits of history's most famously successful advisors, including Machiavelli, Sir Thomas More, and J. P. Morgan, underscore these timeless qualities that modern professionals need to develop to excel in today's competitive environment.

What You Don't Know and Your Boss Won't Tell You

Author : Pamela F. Lenehan
Publisher :
Page : 196 pages
File Size : 24,56 MB
Release : 2006
Category : Business & Economics
ISBN :

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To move ahead in your career you need to be concerned about many issues that are not taught in school or the company handbook. What You Don't Know and Your Boss Won't Tell You covers a wide range of topics explored candidly by experienced female executives who learned how to navigate the unspoken and often debilitating rules of corporate life. This book will show you how to actively manage your career, communicate in the language of business, find leadership opportunities and good mentors, and develop a personal style that projects confidence and competence. The book also shows how you can handle the nuances of dating, emotions, and office politics, how to understand the rigors and rules of business travel, and ways to balance work and family comfortably. Unlike other books geared toward women on how to succeed in corporate life, What You Don't Know and Your Boss Won't Tell You offers specific advice from a group of successful female executives that will help empower women to take char

Sell Like Crazy

Author : Sabri Suby
Publisher :
Page : pages
File Size : 28,73 MB
Release : 2019-01-30
Category :
ISBN : 9780648459903

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In this groundbreaking book, Sabri Suby, the founder of Australia's #1 fastest growing digital marketing agency, reveals his exclusive step-by-step formula for growing the sales of any business, in any market or niche! The 8 phase 'secret selling system' detailed in this book has been deployed in over 167 industries and is responsible for generating over $400 million dollars in sales. This isn't like any business or marketing book you've ever read. There's no fluff or filler - just battle-hardened tactics that are working right now to rapidly grow sales. Use these timeless principles to rapidly and dramatically grow the sales for your business and crush your competition into a fine powder.

Unaccountable

Author : Marty Makary
Publisher : Bloomsbury Publishing USA
Page : 257 pages
File Size : 14,53 MB
Release : 2013-10-15
Category : Health & Fitness
ISBN : 1608198383

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Argues for more transparent, democratic and safer healthcare practices to keep patients better informed and hold poor-performing doctors and flawed systems accountable.

Don?t Let Your Clients Eat Dog Food When They?re Old!

Author : Roger Roemmich
Publisher : iUniverse
Page : 291 pages
File Size : 39,26 MB
Release : 2014-08-11
Category : Business & Economics
ISBN : 1491743719

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No hard-working American wants to resort to eating dog food when they are old. With approximately seventy-eight million Americans in the baby boom generation and nearly half of them with little or nothing in retirement accounts, this can be a challenging time for the financial advisors, tax attorneys, certified public accountants, and insurance sales associates in charge of retirement planning for a diverse clientele. In his guidebook, Roger Roemmich presents an integrated approach to client retirement planning and management that demonstrates how to fit all the pieces of the puzzle together to create a sound action plan while advising clients before and after retirement. Roemmich-with four decades of experience in the financial arena-shares his time-tested advice that includes tools for assessing retirement readiness with his unique CAMP score, educational handouts for clients, and detailed case studies that illustrate core concepts on integrating investment strategies with strategic planning regarding Social Security timing, Medicare supplemental insurance, and long-term care options. Don't Let Your Clients Eat Dog Food When They're Old! provides financial planners with valuable wisdom and innovative tips intended to help future retirees in their quest for freedom and quality of life during their golden years.

What Rich Clients Want

Author : Nathan Foy
Publisher :
Page : 222 pages
File Size : 19,73 MB
Release : 2021-09-27
Category : Consumer satisfaction
ISBN : 9781737519003

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How to Attract and Serve the World's Wealthiest Clients You want to build a successful service business with high-end clientele. But you don't know what matters to the affluent and why. You're looking for a proven process to earn their business, build trust, offer more than they can imagine, and scale that service throughout your organization. Over the last twenty years, Fortis has mapped that process by serving the world's most successful business leaders. Nine-time Inc. Magazine honoree as one of America's fastest-growing companies, Fortis provides over 25,000 private, secure trips in 114 countries per year to clientele worth more than half a trillion dollars. These clients routinely rank Fortis on Gallup surveys as best in the industry. Fortis founder and CEO Nathan Foy has translated the Fortis experience into a replicable, scalable business model any service provider can recreate. What Rich Clients Want guides entrepreneurs, business owners, managers, and solo contractors to the next level of service that the affluent expect but don't communicate. What Rich Clients Want helps you assess and progress up the skyscraper of success so you're doing work that matters for people who can pay for it-and earn their loyalty in the process. If you want to build a profitable, sustainable business serving high performers, this book is for you. Secrets of the company that serves more of the world's wealthiest more often than anyone

Dear Client

Author : Bonnie Siegler
Publisher : Artisan Books
Page : 209 pages
File Size : 29,70 MB
Release : 2018-02-20
Category : Business & Economics
ISBN : 1579658334

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In a world where every business, brand, product, and service needs a strong visual identity, it’s critical for clients and creative professionals to work together. And the key to success, as with any relationship, is communication. In Dear Client, award-winning graphic designer Bonnie Siegler offers an invaluable step-by-step guide to how to talk so creatives will listen, and how to listen when creatives talk. Written as a series of honest, friendly lessons—“Know What You Like,” “Decide Who Will Decide,” “Focus Groups Suck,” “Don’t Say ‘Make It Yellow,’ Say ‘Make It Sunny,’” “Serve Lunch During Lunchtime Meetings”—it shows exactly how to deal with the subjectivity, emotional pitfalls, and occasional chaos of a creative partnership. Here’s how to articulate your visual goals and set a clear, consistent direction. How to give feedback that works and avoid words that inhibit creative thinking. How to be open to something you didn’t imagine. And most of all, how to have fun, save money, and get the results you want.

Don't Be a Slave to Your Clients

Author : Brandon Williams
Publisher :
Page : 157 pages
File Size : 30,76 MB
Release : 2019-02
Category :
ISBN : 9781797677262

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YOUR CLIENTS CAN LEGALLY KILL YOU... Human beings spend a vast majority of their life doing two things: sleeping and working. These two areas, if messed up in some way, won't allow you to live a good life. This book addresses the latter (and most likely, eventually, covers the first one as well). Bad clients or customers at your business can destroy not just your work life but also your personal life. That horrific client causes you massive stress and you come home and, without you even totally knowing it, you take it out on your family, friends, pets, etc. You can even develop sickness and your health can start to slip. The people around you need to be aggressively filtered and watched because the closer they are, the more they affect you (for better or worse). You have worked very hard to learn your trade or your skill-set. Why do you need to beg for clients? Why do you need to be treated poorly? Do you need them more or do they need you more? Here are the main points I want you to realize about your job or business: 1. All the "marketing" sharks floating around you and your business are looking to get paid, sneak under the radar long enough, and get out. Chances are they have no idea how to market or sell what you do. You've probably been burned before and you will get burned again. This book will prevent that. 2. Marketing and sales are considered two different subjects. THEY ARE NOT. These two subjects are married and there is actually a step that goes in-between them that has to be in. If you don't do all 3 steps, you will continue to beg for your client's money and you will be a slave. You learn about all 3 aspects in this book. 3. All the garbage you have been told about "closing techniques," sales drills, etc have always seemed wrong or strange. THEY ARE. When you are honest and create an attraction system to actually bring in the kind of people you want to work with, there are no head-games, no emotional wrestling, no painful headaches and no looking at your bank account balance in terror. This book will show you exactly how to do this and how to set it up so that your clients respect you and your time and are excited to pay you and get started. 4. Price resistance can only exist in a situation where the prospect is not enlightened. People that have doubts or insecurities complain about price. This book will help you to create trust and stability for your prospects and clients so that you do not need to handle price resistance ever again. You are a skilled technician. There are a million books out there on sales and marketing. It seems like a lot of work and you just "don't have the time" to do it. I will show you how you can actually make more money, dramatically reduce your stress and work LESS after this is all said-and-done. What is in this book applies also to staff and personnel: how to attract them and how to hire the right people. Marketing and sales, boiled down into one word, is simply ATTRACTION. If you attract the right people who are looking for what you have, there should not be much arguing or difficulty in having them around. So quit being a slave to your clients. Break your chains and regain your sanity. Regain your love for your work and allow that love to spread through your family, friends, etc. Make your work into a stronghold of your life where, no matter what else is going on, your work can be your anchor when times are tough. Work can be so wonderful that you actually feel good and refreshed after a 10-hour day. THIS IS THE WAY WORK SHOULD BE. I dumped every ounce of knowledge I have on this subject into this book. I wrote it with the purpose of delivering to you, the reader, the maximum amount of value in the minimum amount of time with the minimum amount of big words or difficult concepts. I really want you to be able to gain this information easily so that you can use it right away. I care about you. Do well.