[PDF] Us Postal Service Delivery Performance Standards Measurement Reporting Need Improvement eBook

Author : United States Government Accountability Office
Publisher : Createspace Independent Publishing Platform
Page : 124 pages
File Size : 24,47 MB
Release : 2017-09-13
Category :
ISBN : 9781976367984

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U.S. Postal Service (USPS) delivery performance standards and results, which are central to its mission of providing universal postal service, have been a long-standing concern for mailers and Congress. Standards are essential to set realistic expectations for delivery performance and organize activities accordingly. Timely and reliable reporting of results is essential for management, over-sight, and accountability purposes. GAO was asked to assess (1) USPS's delivery performance standards for timely mail delivery, (2) delivery performance information that USPS collects and reports on timely mail delivery, and (3) progress made to improve delivery performance information.

Author : U S Government Accountability Office (G
Publisher : BiblioGov
Page : 128 pages
File Size : 46,8 MB
Release : 2013-06
Category :
ISBN : 9781289076979

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The U.S. Government Accountability Office (GAO) is an independent agency that works for Congress. The GAO watches over Congress, and investigates how the federal government spends taxpayers dollars. The Comptroller General of the United States is the leader of the GAO, and is appointed to a 15-year term by the U.S. President. The GAO wants to support Congress, while at the same time doing right by the citizens of the United States. They audit, investigate, perform analyses, issue legal decisions and report anything that the government is doing. This is one of their reports.

Author : United States Government Accountability Office
Publisher : Createspace Independent Publishing Platform
Page : 124 pages
File Size : 21,69 MB
Release : 2018-02
Category :
ISBN : 9781984944948

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GAO-06-733 U.S. Postal Service: Delivery Performance Standards, Measurement, and Reporting Need Improvement

Author : United States Government Accountability Office
Publisher : Createspace Independent Publishing Platform
Page : 28 pages
File Size : 28,90 MB
Release : 2017-09-15
Category :
ISBN : 9781976400964

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GAO reported in 2005 on major changes in the mailing industry that have reinforced the need for the U.S. Postal Service (USPS) to reduce costs and increase efficiency. To address these changes and become more efficient, USPS is implementing initiatives aimed at realigning its mail processing network. In a follow-up review, GAO recently reported that USPS has made progress in implementing these initiatives, yet challenges such as maintaining delivery standards and addressing stakeholder and community resistance remain. In July 2006, GAO also reported on USPS's progress in improving delivery performance information. This testimony describes (1) the changes that have affected USPS's processing network, (2) GAO's concerns related to USPS's strategy for realigning its mail processing network and implementing its area mail processing consolidations, and (3) GAO's concerns related to USPS's progress in improving delivery performance information. This testimony is based on prior GAO reports.

Author : Phillip Herr
Publisher : DIANE Publishing
Page : 22 pages
File Size : 50,29 MB
Release : 2009
Category : Business & Economics
ISBN : 1437908470

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Reports have been issued on the USPS strategy for realigning its mail processing network and improving delivery performance info. These reports recommended that the USPS: (1) strengthen planning and the overall integration of its realignment efforts, and enhance accountability by establishing measurable targets and evaluating results; (2) improve delivery service standards and performance measures; and (3) improve communication with stakeholders by improving public notice, engagement, and transparency. This testimony discusses USPS¿s actions toward: (1) strengthening network realignment planning and accountability; (2) improving delivery performance info.; and (3) improving communication with stakeholders. Charts and tables.

Author : United States Government Accountability Office
Publisher : Createspace Independent Publishing Platform
Page : 70 pages
File Size : 29,92 MB
Release : 2017-10-05
Category :
ISBN : 9781977957542

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USPS is in the difficult position of balancing cost-cutting actions to address its poor financial situation with efforts to provide prompt, affordable, and reliable mail service. GAO has previously reported that complete, useful, and transparent delivery performance information is essential for USPS and stakeholders to understand USPS's success in achieving this balance. GAO was asked to review how USPS measures delivery performance and how PRC assesses this information. GAO assessed (1) USPS's measurement of mail delivery performance and related oversight by PRC and (2) USPS's and PRC's reporting of this information. GAO reviewed USPS and PRC delivery performance data for fiscal years 2010-2015, delivery service standards, and measurement system documents, as well as applicable laws and leading practices identified in GAO's prior work.