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Author : Monique Richardson
Publisher :
Page : 0 pages
File Size : 41,31 MB
Release : 2023-05-05
Category :
ISBN : 9780645792706
Monique Richardson draws on decades of experience and examples of exceptional service-driven leaders and organisations across all sectors to show that caring for your people is at the heart of all service leadership.
Author : Monique Richardson
Publisher : BookPOD
Page : 287 pages
File Size : 40,14 MB
Release : 2023-05-08
Category : Business & Economics
ISBN : 0645792713
Leadership has the single biggest impact on customer experience. Does your team take care of your customers as well as you would like? Does the team feel you care about them as much as you do for your customers? Customer and employee experience are inextricably linked, and this book emphasises the importance of both. Monique Richardson draws on decades of experience and examples of exceptional service-driven leaders and organisations across all sectors to show that caring for your people is at the heart of all service leadership. Happy customers are the result of a happy team. This book is full of practical ideas and actions that are a roadmap for you to become an exceptional service leader. If you’re ready to elevate the customer and employee experience in your organisation, then this is the book for you. Valuable insights will help you improve your team’s performance, create happy customers and ultimately drive business success.
Author : Rob McKinnon
Publisher : Ivey Books
Page : 312 pages
File Size : 13,55 MB
Release : 2020-09
Category : Business & Economics
ISBN : 9781735085005
The best leaders keep learning new ways to grow. Every good leader shares a common trait: they want to keep getting better. But eventually, most encounter a setback-the limits of their own self-development. To overcome this, they must address their personal leadership DNA-the individual wiring that makes them naturally gravitate toward certain solutions and shy away from others. As a master leadership coach, Rob McKinnon knows that the most powerful and lasting growth starts from within. A leader must address how he or she thinks, feels, and acts, while also identifying their core beliefs. Until these dimensions are recognized and developed, leaders will continue to do things the same way they always have, and get the same results. Lead Like You Were Meant To helps overcome three critical roadblocks: leading too much on autopilot, leading with less than 100% of what the leader possesses, and failing to see the common link between their greatest strengths and greatest weaknesses. Witty tweets, quick-fix seminars, and "do it my way because it worked for me" books don't cut it for the personal, lasting growth that leaders want. Instead, high impact change begins with the customized inside-out self-leadership skills that McKinnon presents. Filled with real-life stories, powerful frameworks, and practical tools, this book offers comprehensive leadership development that endures.
Author : Gregory Lang
Publisher : Thomas Nelson
Page : 209 pages
File Size : 12,84 MB
Release : 2011-05-09
Category : Religion
ISBN : 1400317630
Part inspiration–part application, Lead. Serve. Love. engages and challenges believers to put the gospel into action. In Lead. Serve. Love., Gregory Lang provides a simple guide for helping the everyday person embark (or continue) their journey to live as Christ lived. There are 100 easy-to-remember, easy-to-follow three-word action sentences followed by a short, thought-provoking description of how to apply and live out the gospel message in today’s world. These practical ideas and supporting scriptures will inspire believers to become true followers of Christ.
Author : Deborah Smith Pegues
Publisher : Harvest House Publishers
Page : 226 pages
File Size : 36,61 MB
Release : 2020-08-11
Category : Religion
ISBN : 0736980156
Speak up. Don’t take it so personally. Just make a decision already. Every day, whether they’re competing in the business world or serving in a nonprofit, women hear that they’re not enough. They’re too emotional to lead, and the way they act, speak, and even think is detrimental to success. But in Lead Like a Woman, former Fortune 500 executive Deborah Smith Pegues shows that your uniquely female qualities can position you for success—if you know how to use them. She’ll teach you to embrace 12 traits that can help you excel as a leader, and she’ll also help you eliminate 12 tendencies that could be hindering your progress. You will discover how to… develop confidence while sharpening your professional and relational skills let go of unproductive thoughts and habits that sabotage your success create a transformative, participative, and inclusive organization Whether at work or in your community, Lead Like a Woman will empower you to walk boldly down your path of leadership and find fulfillment in the journey.
Author : Ken Blanchard
Publisher : Thomas Nelson Inc
Page : 273 pages
File Size : 42,53 MB
Release : 2008-09
Category : Business & Economics
ISBN : 1400314208
Learn how to lead like Jesus, whether in the home, the church, the community, or the marketplace; moving not only from success to significance but taking a step beyond significance--surrender.
Author : Boyd Bailey
Publisher : Harvest House Publishers
Page : 241 pages
File Size : 50,21 MB
Release : 2018-07-03
Category : Religion
ISBN : 0736972455
Have You Ever Met a Great Leader? It's incredible when someone uses their gifts to make you feel valued and inspire you to greatness. What does it take to develop that kind of heart and influence? How can you become a leader like Jesus? Join Boyd Bailey as he shows you how to mirror Jesus's heart and make a positive difference in those around you. Explore 11 common traits that mark successful leaders, and learn the keys to growth in wisdom and humility. Through practical teaching, you will find that great leadership begins when you turn your focus to God and model Him in your attitude, conversations, and actions. A faithful life and humble spirit make you a leader worth following. When you lean into the Lord and learn from His example of perfect leadership, you will see lives transformed—beginning with your own!
Author : Craig Groeschel
Publisher : Zondervan
Page : 269 pages
File Size : 29,27 MB
Release : 2022-08-02
Category : Religion
ISBN : 0310362849
*Note: Lead Like It Matters is a completely revised and updated version of the book previously published as It: How Churches and Leaders Can Get It and Keep It.* Discover the secret to igniting a life-giving, soul-transforming, people-inspiring movement in your organization, church, or ministry--and the trick to keeping the momentum going. In Lead Like It Matters, New York Times bestselling author and pastor Craig Groeschel shares the transformative insights he's learned about how to effectively build a thriving, enduring ministry and organization. Using the leadership skills he's mastered as the founder and senior pastor of Life.Church--one of the largest churches in the world and an organization that Glassdoor has named a #1 U.S. Best Place to Work--he combines straight talk and wry honesty with biblical and leadership principles to equip you to: Recognize when your organization or ministry has the indefinable but tangible "it" that leads to success Identify and implement seven leadership principles for a church that lasts Ignite a fire in your team to leave behind "what we've always done" for the meaningful ministry you know is possible Discover the three areas every leader must master for success Praise for Lead Like It Matters: "My friend Craig Groeschel is the visionary and pioneer of America's largest church. In Lead Like It Matters, he's generous enough to share the most important lessons he's learned along the way. This isn't just an insightful and interesting book; it's a game-changing guide to leading with purpose." --Steven Furtick, lead pastor, Elevation Church; New York Times bestselling author, Crash the Chatterbox, Greater, (Un)Qualified
Author : Seth Godin
Publisher : Penguin
Page : 164 pages
File Size : 17,56 MB
Release : 2008-10-16
Category : Business & Economics
ISBN : 9781591842330
The New York Times, BusinessWeek, and Wall Street Journal Bestseller that redefined what it means to be a leader. Since it was first published almost a decade ago, Seth Godin's visionary book has helped tens of thousands of leaders turn a scattering of followers into a loyal tribe. If you need to rally fellow employees, customers, investors, believers, hobbyists, or readers around an idea, this book will demystify the process. It's human nature to seek out tribes, be they religious, ethnic, economic, political, or even musical (think of the Deadheads). Now the Internet has eliminated the barriers of geography, cost, and time. Social media gives anyone who wants to make a difference the tools to do so. With his signature wit and storytelling flair, Godin presents the three steps to building a tribe: the desire to change things, the ability to connect a tribe, and the willingness to lead. If you think leadership is for other people, think again—leaders come in surprising packages. Consider Joel Spolsky and his international tribe of scary-smart software engineers. Or Gary Vaynerhuck, a wine expert with a devoted following of enthusiasts. Chris Sharma led a tribe of rock climbers up impossible cliff faces, while Mich Mathews, a VP at Microsoft, ran her internal tribe of marketers from her cube in Seattle. Tribes will make you think—really think—about the opportunities to mobilize an audience that are already at your fingertips. It's not easy, but it's easier than you think.
Author : Ken Blanchard
Publisher : Thomas Nelson
Page : 273 pages
File Size : 19,94 MB
Release : 2008-09-30
Category : Religion
ISBN : 1418526584
"The more I read the Bible, the more evident it becomes that everything I have ever taught or written about effective leadership over the past 25 years, Jesus did to perfection. He is simply the greatest leadership role model of all time." -Ken Blanchard With simple yet profound principles from the life of Jesus and dozens of stories and leadership examples from his life experiences, veteran author, speaker and leadership expert Ken Blanchard guides readers through the process of discovering how to lead like Jesus. He describes it as the process of aligning two internal domains-the heart and the head-and two external domains-the hands and the habits. These four dimensions of leadership form the outline for this very practical and transformational book.