[PDF] The Quality Toolbox eBook

Author : Nancy Tague
Publisher : Quality Press
Page : 625 pages
File Size : 12,18 MB
Release : 2004-07-14
Category : Business & Economics
ISBN : 1953079008

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The Quality Toolbox is a comprehensive reference to a variety of methods and techniques: those most commonly used for quality improvement, many less commonly used, and some created by the author and not available elsewhere. The reader will find the widely used seven basic quality control tools (for example, fishbone diagram, and Pareto chart) as well as the newer management and planning tools. Tools are included for generating and organizing ideas, evaluating ideas, analyzing processes, determining root causes, planning, and basic data-handling and statistics. The book is written and organized to be as simple as possible to use so that anyone can find and learn new tools without a teacher. Above all, this is an instruction book. The reader can learn new tools or, for familiar tools, discover new variations or applications. It also is a reference book, organized so that a half-remembered tool can be found and reviewed easily, and the right tool to solve a particular problem or achieve a specific goal can be quickly identified. With this book close at hand, a quality improvement team becomes capable of more efficient and effective work with less assistance from a trained quality consultant. Quality and training professionals also will find it a handy reference and quick way to expand their repertoire of tools, techniques, applications, and tricks. For this second edition, Tague added 34 tools and 18 variations. The "Quality Improvement Stories" chapter has been expanded to include detailed case studies from three Baldrige Award winners. An entirely new chapter, "Mega-Tools: Quality Management Systems," puts the tools into two contexts: the historical evolution of quality improvement and the quality management systems within which the tools are used. This edition liberally uses icons with each tool description to reinforce for the reader what kind of tool it is and where it is used within the improvement process.

Author : Nancy R. Tague
Publisher :
Page : 558 pages
File Size : 46,22 MB
Release : 2005
Category : Group problem solving
ISBN : 9781951058999

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The Quality Toolbox is a comprehensive reference to a variety of methods and techniques: those most commonly used for quality improvement, many less commonly used, and some created by the author and not available elsewhere. The reader will find the widely used seven basic quality control tools (for example, fishbone diagram, and Pareto chart) as well as the newer management and planning tools. Tools are included for generating and organizing ideas, evaluating ideas, analyzing processes, determining root causes, planning, and basic data-handling and statistics.

Author : Nancy R. Tague
Publisher : Quality Press
Page : 597 pages
File Size : 25,92 MB
Release : 2023-12-31
Category : Business & Economics
ISBN : 1636941230

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This book provides tools that are less commonly used and some tools that the author, Nancy Tague, created. Inside you’ll find tools for generating and organizing ideas, evaluating ideas, analyzing processes, determining root causes, planning, basic data handling, and statistics. In this third edition, six new tools were added (i.e., DFMEA and PMFEA) along with a section on Quality 4.0 and suggested quality tools that can help facilitate practitioners looking to implement Quality 4.0 concepts. The use of icons with each tool description tells the reader at a glance what kind of tool it is and where it is used within the improvement process.

Author : Bjorn Andersen
Publisher : Quality Press
Page : 312 pages
File Size : 48,46 MB
Release : 2007-04-04
Category : Business & Economics
ISBN : 1636941761

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This best-seller is fully revised and updated! Its goal is still to give readers practical insight into how they can create a coherent business process improvement system. Author Bjørn Andersen works from the premise that consistently working on improving various aspects of how things are done, large and small, is the key to success for any organization.The first half presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling your current business processes, using performance measurement in improvement work, creating a business process improvement roadmap, and organizing for improvement work. The second half of the book presents the overall toolbox, followed by one chapter for each phase of the overall improvement model. For each of these phases, a selection of suitable tools is presented with background, steps to use them, and an example of their use. The final two chapters contain two more extensive case studies illustrating the use of the full methodology. And finally, a number of templates can be found at the very end of the book, templates that support most of the tools presented.This book is suitable for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector. It should also be useful as a textbook for students in courses relating to quality management and continuous improvement.

Author : John Bicheno
Publisher :
Page : 156 pages
File Size : 30,42 MB
Release : 2005-01
Category : Business & Economics
ISBN : 9780954124427

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A fully revised and extended version of the best selling 'Quality 75', the book includes a full range of Six Sigma tools and philosophy. It is a unique compilation of tools and concepts from Six Sigma, Traditional Quality Management (including notes on the 'Gurus'), Service Quality, and relevant Lean manufacturing. The book is aimed at practising managers from Service and Manufacturing, Green Belt practitioners and Black Belts wishing to extend their expertise into Service Quality and Lean. MBA students and final year undergraduates will find the book an invaluable quick reference to quality, operations, customer relationships and improvement.

Author : OECD
Publisher : OECD Publishing
Page : 374 pages
File Size : 44,75 MB
Release : 2011-12-16
Category :
ISBN : 9264123563

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This publication focuses on quality issues in early childhood education and care: it aims to define quality and outlines five policy levers that can enhance it.

Author : Jim Tolpin
Publisher : Taunton Press
Page : 218 pages
File Size : 25,7 MB
Release : 1998
Category : Crafts & Hobbies
ISBN : 9781561582723

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Provides designs and instructions for building tool boxes, and offers advice for the most efficient ways to store tools.

Author : Graham Hubbs
Publisher : CRC Press
Page : 260 pages
File Size : 16,89 MB
Release : 2020-09-10
Category : Business & Economics
ISBN : 0429801742

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Cross-disciplinary scientific collaboration is emerging as standard operating procedure for many scholarly research enterprises. And yet, the skill set needed for effective collaboration is neither taught nor mentored. The goal of the Toolbox Dialogue Initiative is to facilitate cross-disciplinary collaboration. This book, inspired by this initiative, presents dialogue-based methods designed to increase mutual understanding among collaborators so as to enhance the quality and productivity of cross-disciplinary collaboration. It provides a theoretical context, principal activities, and evidence for effectiveness that will assist readers in honing their collaborative skills. Key Features Introduces the Toolbox Dialogue method for improving cross-disciplinary collaboration Reviews the theoretical background of cross-disciplinary collaboration and considers the communication and integration challenges associated with such collaboration Presents methods employed in workshop development and implementation Uses various means to examine the effectiveness of team-building exercises Related Titles Fam, D., J. Palmer, C. Riedy, and C. Mitchell. Transdisciplinary Research and Practice for Sustainability Outcomes (ISBN: 978-1-138-62573-0) Holland, D. Integrating Knowledge through Interdisciplinary Research: Problems of Theory and Practice (ISBN: 978-1-138-91941-9) Padmanabhan, M. Transdisciplinary Research and Sustainability: Collaboration, Innovation and Transformation (ISBN: 978-1-138-21640-2)

Author : Roger Swanson
Publisher : CRC Press
Page : 288 pages
File Size : 24,38 MB
Release : 1995-05-01
Category : Business & Economics
ISBN : 9781884015595

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This valuable new book provides quality improvement teams, and their leaders, with a comprehensive set of tools and techniques to solve problems and improve processes in their organizations. The book offers experienced teams instruction on more advanced, less frequently used tools as well as provides detailed guidelines on the basic tools for newly formed teams. The seven quality tools, seven management tools, and an additional 20 tools and techniques have also been incorporated into this title. Both the service and manufacturing industries and environments will find the applications useful. Each tool and technique includes sections that describe the tool, key points in using it, typical applications, an example, and steps in using the tool.