[PDF] The Power Of Stay Interviews For Engagement And Retention eBook

Author : Richard Finnegan
Publisher : AMACOM
Page : 142 pages
File Size : 27,96 MB
Release : 2015-03-18
Category : Business & Economics
ISBN : 0814436501

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Of all the obstacles and surprises managers know are heading their way each day, the one they least anticipate and prepare for is the resignation of a seemingly happy and extremely valued employee. It’s the cement truck they never saw coming their way--but they could have.This invaluable resource introduces managers to a powerful new engagement and retention tool that they absolutely must begin utilizing ASAP: the stay interview. Smart companies and managers who have realized the importance of being proactive with their employees and not taking anything for granted have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit.Written by the retention expert who pioneered the process, The Stay Interview shows managers how to: • Prepare for the stay interview• Anticipate an employee's top issues• Respond to difficult questions• Listen effectively and dig deeper• Craft a detailed and effective stay plan complete with timeline• Assess each employee's level of engagement, predict potential exits, and communicate results to upper managementWhen you have the right people in place, you can’t risk losing them. Complete with the five best questions to ask and sample scripts for different situations, The Stay Interview provides the key to saving yourself unnecessary headaches and surprises.

Author : Richard P. Finnegan
Publisher :
Page : 0 pages
File Size : 40,67 MB
Release : 2018
Category : Business & Economics
ISBN : 9781586445126

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For decades organizations have struggled to better engage and retain their best employees. This book proposes a proven and proactive approach, the Stay Interview: an easy-to-use tool to uncover, anticipate, and resolve issues and concerns before your best employees leave. --

Author : Richard P. Finnegan
Publisher : Nicholas Brealey
Page : 379 pages
File Size : 40,96 MB
Release : 2011-01-11
Category : Business & Economics
ISBN : 0891063765

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Keep the workers you want - in good times and bad. How do organizations keep the workers they want? Until now, employee retention strategies have been based on instincts rather than research. With no firm body of knowledge to use as a guide, employee turnover has been a problem for all organizations. Rethinking Retention in Good Times and Bad is the first book to offer a top-to-bottom, organization-wide retention action plan. Many organizations lose employees and profits because they don't know which processes to put into place to cut employee turnover. They speak of building retention cultures but don't know who should do what and when. This hands-on tactical guide gives those answers, providing specific strategies and tactics backed by the author's own research and on-site experience. Rethinking Retention in Good Times and Bad is essential reading for all types of organizations-large or small, public or private, with high concentrations of low-skilled or high-skilled workers and across multiple industries. If you are losing workers you want to keep - in good economic times and bad - this book will tell you how to put retention solutions in place across your company.

Author : Beverly Kaye
Publisher : Berrett-Koehler Publishers
Page : 134 pages
File Size : 46,78 MB
Release : 2015-05-18
Category : Business & Economics
ISBN : 1626563497

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Stay interviews prevent exit interviews! You can't afford to lose them. They're your stars and your solid citizens. You wonder if they're happy in your organization—and what might keep them there. To find out, you could: A. Conduct a survey—then try to guess who said what. B. Take note of their latest tattoos. Is your company logo among them? C. Ask, “What will keep you here?” The correct answer is C. It's the opening line of a great stay interview, and it could make the difference between keeping and losing your best people. Worried that your talented people will want things you can't deliver, like more money or a big promotion? Beverly Kaye and Sharon Jordan-Evans have a simple four-step process for dealing with that. Not sure how to get started? They provide dozens of suggested questions and icebreakers. Think you don't have time? They offer all kinds of creative time-saving options for where, when, and how you can do stay interviews.

Author : Thomas Mahan
Publisher : Simon and Schuster
Page : 128 pages
File Size : 31,28 MB
Release : 2020-11-17
Category : Business & Economics
ISBN : 1950906272

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The signs of discontent are all there, yet they are ignored. Workplaces are suffering from unnecessary turnover, unfilled positions, lost customers, overworked staff, and compromised profit. Taking the guesswork out of engagement and retention, EmployER Engagement is the fresh and dissenting voice on the employment relationship. You’ve heard it too many times: “I’ve got to update my résumé.” “I can’t work for that jerk anymore.” “I’m sick of having that carrot dangling in my face.” “This is a dead-end job; I’m out.” It happens every day. The signs of discontent are all there, yet they are ignored. Workplaces are suffering from unnecessary turnover, unfilled positions, lost customers, overworked staff, and compromised profit. Employee morale is flat, clever but empty perks continue to fail, and everyone knows that employee engagement scores are a joke. Poaching is the new best practice, and employees are bailing. Like it or not, employees have control in this high-stakes, employee-in-control market. And this employee market will continue for some time. It’s simple demographic science. US workers will hold the hammer for years to come. Here’s the deal, employer: There are plenty of people to do all the work that needs to be done; they’re just working somewhere else. Employees don’t need you; you need them. So how can you recruit the best employees and keep them working for you? The answer is clear: companies CAN and MUST become better employers. Taking the guesswork out of engagement and retention, EmployER Engagement is the fresh and dissenting voice on the employment relationship.

Author : Beverly Kay
Publisher : ReadHowYouWant.com
Page : 478 pages
File Size : 27,90 MB
Release : 2008-11-04
Category : Employee retention
ISBN : 1427085684

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"Love 'Em or Lose 'Em offers busy managers a fresh viewpoint that clearly links business success to retention of talent" --- Richard J. Leider, Founder, the Inventure Group, co-author of Claiming Your Place at the Fire: Living the Second Half of Your Life on Purpose.

Author : Adrian Gostick
Publisher : Simon and Schuster
Page : 256 pages
File Size : 50,77 MB
Release : 2012-04-03
Category : Business & Economics
ISBN : 1451659849

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To have any hope of succeeding as a manager, you need to get your people all in. Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture—congratulations—and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters. Bestselling authors of The Carrot Principle and The Orange Revolution, Adrian Gostick and Chester Elton return to answer the most overlooked leadership questions of our day: Why are some managers able to get their employees to commit wholeheartedly to their culture and give that extra push that leads to outstanding results? And how can managers at any level build and sustain a profitable, vibrant work-group culture of their own? These leading workplace experts teamed up with research giant Towers Watson to analyze an unprecedented 300,000-person study, and they made a groundbreaking finding: managers of the highest-performing work groups create a “culture of belief.” In these distinctive workplaces, people believe in their leaders and in the company’s vision, values, and goals. Employees are not only engaged but also enabled and energized (termed the three Es), which leads to astonishing results—average annual revenues three times higher than for organizations lacking such a positive culture. And this was true during a period that included this most recent recession. Based on their extensive consulting experience and in-depth interviews with leaders and employees at exceptional companies such as American Express, Cigna, Avis Budget, Pepsi Bottling, and Hard Rock, the authors present a simple seven-step road map for creating a culture of belief: define a burning platform; create a customer focus; develop agility; share everything; partner with your talent; root for each other; and establish clear accountability. Delving into specific how-tos for each step, they share eye-opening stories of exceptional leaders in action, vividly depicting just how these powerful methods can be implemented by any manager. All In draws on cutting-edge psychology and all of the creative genius that have made Gostick and Elton a must-read for leaders worldwide. This vital resource will empower managers everywhere to inspire a new level of commitment and performance.

Author : Leigh Branham
Publisher : AMACOM/American Management Association
Page : 360 pages
File Size : 34,19 MB
Release : 2000
Category : Business & Economics
ISBN : 9780814425381

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A war rages in today's workplace, pitting company against company in the fight to find and keep good employees. The losses are high, and battle-weary managers are desperate for talented reinforcements. This compelling new book gives readers a battle-plan for victory, offering 24 strategies for retaining valuable people.

Author : Leigh Branham
Publisher : AMACOM/American Management Association
Page : 258 pages
File Size : 38,41 MB
Release : 2012
Category : Business & Economics
ISBN : 0814417582

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Why do most employees leave? The reasons aren't what you'd think.

Author : Gerard Assey
Publisher : Gerard Assey
Page : 90 pages
File Size : 17,4 MB
Release :
Category : Business & Economics
ISBN :

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"The Power of Stay Interviews: Secrets to Retaining Talent" is a comprehensive guide for managers, leaders, and HR professionals seeking to improve employee retention. Stay interviews, conducted while employees are still with the organization, offer a proactive approach to understanding and addressing employee needs. This book covers the fundamentals of stay interviews, including their purpose and benefits, and provides practical tips for conducting effective interviews. It also explores advanced techniques, such as integrating stay interviews into performance management processes and using them to support employee well-being and mental health. Through real-life examples, sample questions, and actionable steps, this book empowers readers to implement and continuously improve their stay interview practices, ultimately creating a more engaged, satisfied, and loyal workforce.