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Author : Hilary Cass
Publisher : Routledge
Page : 238 pages
File Size : 21,52 MB
Release : 2004-08-02
Category : Health & Fitness
ISBN : 1134305524
At once a novel and a guide, this book takes the reader on a fictional journey through the life of Daniel, a child with cystic fibrosis.
Author : Hilary Cass
Publisher : Psychology Press
Page : 304 pages
File Size : 26,80 MB
Release : 2006
Category : Cystic fibrosis
ISBN : 9780415336710
At once a novel and a guide, this book takes the reader on a fictional journey through the life of Daniel, a child with cystic fibrosis.
Author : Great Britain: Department of Health
Publisher : The Stationery Office
Page : 64 pages
File Size : 41,85 MB
Release : 2010-07-12
Category : Medical
ISBN : 9780101788120
Equity and Excellence : Liberating the NHS: Presented to Parliament by the Secretary of State for Health by Command of Her Majesty
Author : Secretary of State for Health
Publisher : The Stationery Office
Page : 92 pages
File Size : 30,77 MB
Release : 2008
Category : Business & Economics
ISBN : 9780101743228
This review incorporates the views and visions of 2,000 clinicians and other health and social care professionals from every NHS region in England, and has been developed in discussion with patients, carers and the general public. The changes proposed are locally-led, patient-centred and clinically driven. Chapter 2 identifies the challenges facing the NHS in the 21st century: ever higher expectations; demand driven by demographics as people live longer; health in an age of information and connectivity; the changing nature of disease; advances in treatment; a changing health workplace. Chapter 3 outlines the proposals to deliver high quality care for patients and the public, with an emphasis on helping people to stay healthy, empowering patients, providing the most effective treatments, and keeping patients as safe as possible in healthcare environments. The importance of quality in all aspects of the NHS is reinforced in chapter 4, and must be understood from the perspective of the patient's safety, experience in care received and the effectiveness of that care. Best practice will be widely promoted, with a central role for the National Institute for Health and Clinical Excellence (NICE) in expanding national standards. This will bring clarity to the high standards expected and quality performance will be measured and published. The review outlines the need to put frontline staff in control of this drive for quality (chapter 5), with greater freedom to use their expertise and skill and decision-making to find innovative ways to improve care for patients. Clinical and managerial leadership skills at the local level need further development, and all levels of staff will receive support through education and training (chapter 6). The review recommends the introduction of an NHS Constitution (chapter 7). The final chapter sets out the means of implementation.
Author : Susan Cohen
Publisher : Bloomsbury Publishing
Page : 94 pages
File Size : 35,1 MB
Release : 2020-11-12
Category : Medical
ISBN : 1784424803
A beautifully illustrated history of Britain's most revered and valued institution: the NHS. In March 2020 the UK went into lockdown to help contain the spread of COVID-19 and protect the NHS from one of the greatest threats that it has faced in its 72-year history. Today more than ever, all eyes are on this beloved institution as it continues to innovate and adapt to meet the challenges of providing national healthcare in the modern world. In this fully illustrated introduction, Dr Susan Cohen traces the history of the NHS from its establishment after the Second World War, through seven decades of changing management and organisation, often in controversial political circumstances, right up to the current COVID-19 crisis. Including personal recollections from healthcare professionals on the frontline, as well as the patients in their care, this important and timely volume offers a comprehensive overview of one of the world's most remarkable healthcare systems.
Author : Colin Leys
Publisher :
Page : 0 pages
File Size : 28,27 MB
Release : 2011
Category : Health care reform
ISBN : 9780850366792
Revealing the British coalition government's plans, this examination demonstrates how a small "policy community" inside and outside the department of health have schemed for 10 years to replace the National Health Service (NHS) with a U.S.-style health care market without informing parliament or the public. While ex-ministers, officials, and the like profit from lucrative positions in private health companies, the population must cope with the increasing health care costs and the diminishing quality of care. With accounts from NHS patients and doctors, the key strategies of implementation are uncovered and the companies involved--their lobby, their businesses, their fortunes, and, in some cases, their crimes--exposed.
Author :
Publisher :
Page : 335 pages
File Size : 15,71 MB
Release : 2012
Category :
ISBN :
This guidance is directed to all NHS services, including primary and community care, e.g. NHS dentistry services as well as district nursing and health visitor services, and hospital inpatient and outpatient care. The guidance is directed to all staff involved in providing NHS services. Many interactions are with clinically trained staff but interaction with non-clinical staff can have a profound effect on patient experience of care. As the guidance is generic in nature we have concentrated on core areas such as staff-patient interaction. There are inevitably a large number of areas not covered and are important for patient experience. Most frameworks of patient experience include the physical environment and access but to enable us to develop guidance in the time available it was agreed with NICE that we would not look at these. There are many groups of patients who have needs beyond those that generic guidance can cover. Patient experience issues specific to particular topics will be covered as usual in topic specific guidance and quality standards. Many of the recommendations in this guidance overlap with recommendations from policy documents and codes of professional organisations. The inclusion of these items in quality standards will allow the NHS to be held to account for the delivery of these key areas for patient experience.
Author : OECD
Publisher : OECD Publishing
Page : 447 pages
File Size : 25,16 MB
Release : 2019-10-17
Category :
ISBN : 9264805907
This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.
Author : Paul Bate
Publisher : CRC Press
Page : 257 pages
File Size : 27,10 MB
Release : 2023-01-06
Category : Medical
ISBN : 1000621820
This work includes a foreword by lynne Maher. Head of Innovation Practice, NHS Institute for Innovation and Improvement, University Of Warwick, Coventry. "Experience Based Design" (EBD) is a new way of bringing about improvements in healthcare services by being user-focussed. Facilities, healthcare professionals, carers, family and friends are all involved in the patient experience and systems and policies need to adapt to take this into consideration. By exploring the underlying concepts, methods and practices of EBD, this exciting guide offers a unique approach to healthcare customer satisfaction. It offers recommendations for the future and many interesting points for discussion. It will be of great interest to health and social care management, particularly directors of service improvement in hospitals and directors of nursing, health and social care policy makers and shapers, and quality improvement and organisational development specialists in healthcare. Patient groups and national organisations, too will find the book inspirational. 'Experience based design-you cannot do without it. Read this book and it will change the way you think about providing health services for ever.' - Lynne Maher.
Author : Sue Ziebland
Publisher : Oxford University Press
Page : 180 pages
File Size : 48,40 MB
Release : 2013-04-04
Category : Medical
ISBN : 0199665370
Improving patient experience is a global priority for health policy-makers and care providers. This book critically examines the various ways in which people's experience of health and healthcare can be recorded, analysed and therefore improved.