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Author : Sonny's Enterprises
Publisher :
Page : pages
File Size : 33,89 MB
Release : 2018-01-31
Category :
ISBN : 9780692046814
Author : Melanie Roan
Publisher : Bloomsbury Publishing
Page : 82 pages
File Size : 15,47 MB
Release : 2015-06-04
Category : Education
ISBN : 1472923286
The Little Book of Role Play Windows provides a range of fun role play activities, in which scenarios are acted out through a window made using just a cardboard box. Playing with pedal cars can transform into a car park scenario with car park attendant; dressing up play can be extended by creating a fancy dress hire shop; and playing with soft toy animals can lead on to a trip to the vets!
Author : Cathy Goldberg Fishman
Publisher : Children's Press(CT)
Page : 0 pages
File Size : 18,77 MB
Release : 2003
Category : Car washes
ISBN : 9780516228587
A boy and his father have fun washing the car together.
Author : Harry Katzan Jr.
Publisher : iUniverse
Page : 206 pages
File Size : 29,43 MB
Release : 2022-03-09
Category : Business & Economics
ISBN : 1663237115
Service is the up and coming discipline for the 22nd century. But exactly what is service? Many people think that service is what people do – no more, no less. Nothing can be farther from the truth. Then, if so, why is the service community in constant disarray. Startup businesses fail on a regular basis. Why? They simply do not provide good service. Many persons in responsible positions rarely give service even a brief notice. What they subconsciously think about service has to be the truth. How often do you hear exclamations like, I’ll never fly again, especially on that airline? What about, I’ve had it with fast food restaurants. Have you ever heard a student say, I’ll never take another course from that professor? Or, it’s a great car but the service stinks. What about, He may be a great doctor, but he treats all patients like thy are not human. So, what do you do if you own or manage a small business and want to start off right? That’s an easy question. You simply send new employees, or even experienced ones, to service school. You’ve heard of computer school, but have you heard of service school. There are books on computer, for example, all over the place. But, you probably have never seen one – a book, that is – about service. Is an automobile dealership the same as a pharmacy? At the service level, you can bet they are. This book will tell you all you need to know about providing great service. Have you ever heard of a 2-hour seminar on how to give good service? I bet you haven’t. Sometimes, a manager will give suggestions, but that is about it. This book is a service resource. Have you experienced a doctor’s office that calls a patient concerning what time his or her appointment is? Have you had a car dealer tell you they have lost your car? Has a doctor operated on the wrong leg? Maybe, even the wrong person. A service is a client/provider interaction that creates and captures value for both participants. We use service in several aspects of our lives, including business, government, education, health care, and religion. But, what exactly are the best practices, principles, and theories of service? The actual study of service is a relatively new field, but it is one that can open the door to a better understanding of the essential part of our lives. In this little book, Harry Katzan, Jr., founder and editor of the Journal of Service Science, offers a concise, readable examination of how managers can use information about services to construct a better customer environment. Harry Katzan, Jr. believes that the characteristics of a service process determine its efficacy in solving real-world problems. He disseminates these characteristics and provides a clear view of service to help managers pinpoint the exact issues they need to tackle. With a comprehensive bibliography, examples, and a highly engaging writing style, this little book on service provides is perfect for the professional and laymen alike. Discover how you can put information about service to work for you.
Author : Ruth Ludlow
Publisher : Bloomsbury Publishing
Page : 74 pages
File Size : 34,71 MB
Release : 2015-06-04
Category : Education
ISBN : 1472923553
Use one of these simple trays for all sorts of activities from small world play, through maths and language, to cooking and messy play.
Author : Michael Garland
Publisher : Holiday House
Page : 24 pages
File Size : 38,62 MB
Release : 2013-01-22
Category : Juvenile Fiction
ISBN : 082342779X
Splash! Splash! Car gets wet and soapy as he goes through the car wash. He's had a big adventure today. His shiny paint got dirtier and dirtier as he drove all over town—first with mud from a construction site, then from exhaust, and finally from a flock of birds. At the end of his big day, a bath is just what this little car needs. Michael Garland's bright and bold art features lots of different vehicles, from diggers to big trucks, making this book just right for young car enthusiasts learning how to read. An I Like to Read® picture book. Guided Reading Level D.
Author : Sally Featherstone
Publisher : Bloomsbury Publishing
Page : 66 pages
File Size : 31,85 MB
Release : 2015-06-04
Category : Education
ISBN : 1472923472
Help early learners develop their writing skills through these fun and stimulating activites. Remember writing is not just for indoors - expand your writing environment both inside and out! These activites are easy to source and cost-effective for every Early Years setting.
Author : Eileen Christelow
Publisher : Houghton Mifflin Harcourt
Page : 48 pages
File Size : 40,57 MB
Release : 2004
Category : Juvenile Nonfiction
ISBN : 9780618486021
Five little monkeys wash the family car before trying to sell it, but that is only the beginning of their adventures with the old heap.
Author : Tom Santospago
Publisher : AuthorHouse
Page : 75 pages
File Size : 15,96 MB
Release : 2015-06-19
Category : Business & Economics
ISBN : 1504918495
The Little Book of Broken Car Thoughts gives dealership owners and other dealership employees an understanding on how to get the job done. Most underperforming dealerships are doing so not because of the car line they sell, the location theyre in, their employees, or even the advertising but for only one reasonfear. The word fear may sound nonsensical to a dealer who has been in business for thirty years or more, but ask yourself a few questions. If your store is not performing, do you know why? If so, why havent you made important changes? A dealer from a premium franchise recently admitted that he avoids changes in order to keep his staff of over twenty years intact. This is what I call broken thoughts. Youll find out how to overcome these broken thoughts with the three-car sales system described in this book and how to turn your dealership into a well-oiled machine.
Author : Cathy Goldberg Fishman
Publisher : Children's Press
Page : 30 pages
File Size : 16,85 MB
Release : 2003-09
Category : Juvenile Fiction
ISBN : 9780516278117
A fun and engaging way for young children to figure out concepts and solving problems on his or her own. Rookie Readers (Ages 5-7) have provided entertaining, high-quality introductions to reading for more than a generation. Each title features full-color, often hilarious illustrations and engaging stories that always involve a young child figuring out concepts or solving problems on his or her own. A boy and his father have fun washing the car together.