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Author : Christine Koblun
Publisher :
Page : 168 pages
File Size : 16,74 MB
Release : 2010
Category :
ISBN :
Author : Haiyan Song
Publisher : Routledge
Page : 234 pages
File Size : 39,2 MB
Release : 2012-03-12
Category : Business & Economics
ISBN : 1136640320
Fierce global competition in the tourism industry is now focused on integral parts of supply chains rather than on individual firms. The highly competitive environment has forced tourism firms to look for ways to enhance their competitive advantage. Tourism products are often viewed by consumers as a value-added chain of different service components and identifying ways to effectively manage the interrelated tourism business operations will enable tourism firms to better meet customer needs and accomplish business goals thus maintaining competitive advantage over their equally efficient rivals. This significant and timely volume is the first to apply supply chain management theories and practices in the context of tourism. By doing so the book offers insight into the relationships between tourism enterprises, how coordination across organizations can be effectively achieved and how business performance can be improved. It provides comprehensive and systematic coverage of modern supply chain management concepts and methodologies applied to the tourism and hospitality industries. The text covers key issues and principles including: marketing and product development, demand forecasting, supplier selection and management, distribution channels, capacity management, customer relationship management, tourism supply chain competition and coordination, and e-tourism. The book combines essential theory and comparative international examples based on primary research to show challenges and opportunities of effective tourism supply chain management. This text is essential for final year undergraduate and postgraduate students studying Tourism Management, Tourism Planning and Tourism Economics.
Author : Sudhanshu Joshi
Publisher : Springer
Page : pages
File Size : 18,11 MB
Release : 2020-01-11
Category : Business & Economics
ISBN : 9783030209933
This book comprehensively examines all aspects of sustainable supply chain management within the tourism industry, offering clear explanations of relevant concepts and closely scrutinizing the complexities of the tourism supply chain and its sustainability. A particularly important feature is the detailed analysis of the relationship between the sustainable tourism supply chain and policy drivers, policies, and strategies. Here, it focuses on the significance of a suitable strategic direction and the formulation and implementation of appropriate policies. Recent years have witnessed dynamic development in the tourism supply chain, comprising a network of tourism organizations that participate in diverse activities and in the development and delivery of tourism products and services. As such, sustainable management of this chain is becoming a key concern. This book is a valuable source of up-to-date information on sustainable tourism operations and performance, assisting practitioners and policymakers in case analysis and strategic planning.
Author : Erdogan Koc
Publisher : Routledge
Page : 351 pages
File Size : 22,86 MB
Release : 2020-09-03
Category : Business & Economics
ISBN : 1000172066
Cross-Cultural Aspects of Tourism and Hospitality is the first textbook to offer students, lecturers, researchers and practitioners a comprehensive guide to the influence of culture on service providers as well as on customers, affecting both the supply and the demand sides of the industry – organisational behaviour, and human resource management, and marketing and consumer behaviour. Given the need for delivering superior customer value, understanding different cultures from both demand and supply sides of tourism and hospitality and the impact of culture on these international industries is an essential part of all students’ and practitioners’ learning and development. This book takes a research-based approach critically reviewing seminal cultural theories and evaluating how these influence employee and customer behaviour in service encounters, marketing, and management processes and activities. Individual chapters cover a diverse range of cultural aspects including intercultural competence and intercultural sensitivity, uncertainty and risk avoidance, context in communication, power distance, indulgence and restraint, time orientation, gender, assertiveness, individualism and collectivism, performance orientation, and humane orientation. This book integrates international case studies throughout to show the application of theory, includes self-test questions, activities, further reading, and a set of PowerPoint slides to accompany each chapter. This will be essential reading for all students, lecturers, researchers and practitioners and future managers in the fields of Tourism and Hospitality.
Author : OECD
Publisher : OECD Publishing
Page : 159 pages
File Size : 39,67 MB
Release : 2008-12-16
Category :
ISBN : 9264040730
The Impact of Culture on Tourism examines the growing relationship between tourism and culture, and the way in which they have together become major drivers of destination attractiveness and competitiveness.
Author : Kullapa Soratana
Publisher : Springer Nature
Page : 73 pages
File Size : 16,17 MB
Release : 2020-09-24
Category : Science
ISBN : 3030582256
This book discusses applied life cycle and supply chain management approaches for the sustainable development of tourism in Asian countries. The book describes the current state of the tourism industry in Asia from a perspective of sustainability, and analyzes the trade-offs between the three pillars of sustainability (environment, society, economy) as they pertain to the implementation of sustainable tourism. In 5 chapters, this book offers guidance for students, researchers and corporations interested in applying sustainability in tourism related activities. Chapter 1 introduces readers to the life cycle and supply chain approaches to driving sustainable development in tourism, and discusses the need for these strategies in the face of current issues with the tourism industry in Asia. Chapter 2 provides more details on the role of life cycle approaches in the sustainable development of tourism, including proper practices and implications. Chapter 3 presents how knowledge and best practices among stakeholders in the tourism sector can be shared. Chapter 4 discusses how promoting sustainable tourism can improve tourists' experience, and chapter 5 concludes the book by addressing how life cycle and supply chain approaches can be used together for tourism enterprises.
Author : Susan L. Slocum
Publisher : Routledge
Page : 347 pages
File Size : 23,58 MB
Release : 2020-03-31
Category : Business & Economics
ISBN : 1351031058
The Business of Sustainable Tourism Development and Management provides a comprehensive introduction to sustainable tourism, crucially combining both theoretical and practical approaches to equip students with the tools to successfully manage a sustainable tourism business or destination. Covering a range of crucial topics such as mass tourism, alternative tourism, human capital management, and many more, this book incorporates a global curriculum that widens the sustainable tourism debate to include theoretical perspectives, applied research, best-practice frameworks, business tools, and case studies, facilitating a more comprehensive sustainable tourism educational strategy. Information on how to effectively implement strategies that can be applied to business environments, entrepreneurship, and job skills to enhance career preparation is at the forefront of this textbook. Highly illustrated and with an interactive companion website including bonus learning materials, this is the ideal textbook for students of tourism, hospitality, and events management at both undergraduate and postgraduate levels.
Author : Darrell D. Edwards
Publisher :
Page : 164 pages
File Size : 17,9 MB
Release : 2016
Category :
ISBN :
The proposed research investigated specific cultural attributes of supply chain teams that enable the transformation of a firm's working supply chain into a high-performing supply chain (what is considered "best-in-class" in its peer group), thereby increasing the overall firm value. The findings of the research indicate that throughout global supply chains, the practice of leadership is considered more impactful and more value creating than the practice of process. Moreover, specific leadership influences cultural attributes and, when practiced, can also generally increase firm value. A comprehensive review of current literature about supply chain teams and organizational culture as well as supply chain team engineering was conducted to determine the significance of culture in high-performing firms, regardless of industry. In the discipline of supply chain management (SCM), significant research exists for the usual business focus areas of improving cost, quality, and service. However, there is limited research about the construct of culture and, in particular, high-performing supply chain culture. Furthermore, this research examined the extent to which the combination of supply chain team culture, as influenced by leadership and a highly engineered supply chain team process contribute to a firm's success. Data were collected from senior supply chain executives from a cross-section of low, mid, and large market capitalization firms. Additionally, stakeholder value-added metrics of two-year firm performance were used to define successful, sustainable public firm performance. The implications of this research, when practiced, can act as enabler for increasing firm supply chain performance, thereby assisting firms with a successful value-creating framework.
Author : Alan E. Branch
Publisher : Routledge
Page : 187 pages
File Size : 14,49 MB
Release : 2008-12-19
Category : Business & Economics
ISBN : 1134150962
Until now, no book dedicated to international logistics and supply chain management had existed. Featuring numerous case studies and diagrams obtained from logistic operators, Branch‘s book remedies this oversight, and skilfully illustrates his ideas in practice.
Author : Andres Artal-Tur
Publisher : Taylor & Francis
Page : 291 pages
File Size : 40,36 MB
Release : 2020-06-29
Category : Business & Economics
ISBN : 0429622023
According to the World Tourism Organization (UNWTO), international tourists engaging in cultural activities accounted for more than 500 million of international tourist numbers in 2017. City tourism relies on culture as a major product, providing benefits not only for interested visitors, but also for the local resident population. New trends in tourism include "experiential tourism", where the interactions between tourists and residents become a key part of the tourism experience and overall customer satisfaction. New technologies and IT applications allow tourists to design their own trip, given the presence of global companies like Trip Advisor, Booking.com and AirBnB. This comprehensive volume explores new trends in cultural tourism, demonstrating how and why culture has become a central factor in tourism. The authors analyse a wide range of relevant issues, including: how heritage-based and cultural tourism could contribute to the sustainability of destinations; the increase of religious travels to and within Arab countries; and how cultural tourism fosters understanding among people and cultures, and could even potentially help to consolidate peace at a regional level. The book also analyses interactions between hosts (the local residents) and guests (the cultural visitors), revisiting the pioneer hippy travelling experiences in Turkey of the 1960s and how they shaped youth culture. This book will be of great interest to students and researchers of cultural tourism. The chapters were originally published in the journal Anatolia.