[PDF] The Complete Idiots Guide To Getting Along With Difficult People eBook

Author : Brandon Toropov
Publisher : Penguin
Page : 354 pages
File Size : 15,77 MB
Release : 1997
Category : Psychology
ISBN : 9780028615974

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Gives suggestions for dealing with inappropriate workplace behavior, poor customer service, and tough negotiators

Author : Arlene Uhl
Publisher : Penguin
Page : 340 pages
File Size : 12,80 MB
Release : 2007-05-01
Category : Business & Economics
ISBN : 1440696942

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Easy ways of dealing with difficult people. Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult people—from strangers and co-workers to friends and family—by characterizing the four major types and revealing specific methods to cope with them in every aspect of life. - Jargon-free, practical advice and strategies—for home and at work. - Unique approach based on behavioral patterns, not simply personality types. - Includes tactics on diffusing tense encounters in any situation. - Features tips for “cutting the cord” when personal relationships become too difficult.

Author : Robert Bacal
Publisher : Penguin
Page : 374 pages
File Size : 21,41 MB
Release : 2000
Category : Business & Economics
ISBN : 9780028633701

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Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways employees can effectively communicate with difficult bosses and co-workers.

Author : Brandon Toropov
Publisher : Penguin
Page : 334 pages
File Size : 35,30 MB
Release : 2001
Category : Social Science
ISBN : 9780028640075

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A collection of modern-day urban myths and folklore explores questions relating to famous figures, government conspiracies, paranoia, revenge, chain letters, and humiliating experiences.

Author : Brandon Toropov
Publisher : Penguin
Page : 412 pages
File Size : 28,33 MB
Release : 2011-10-04
Category : Business & Economics
ISBN : 1101545100

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• Illustrates how to make money and keep it with time-honored strategies • Insightful real-life anecdotes to illustrate key concepts

Author : Amy Gallo
Publisher : Harvard Business Press
Page : 326 pages
File Size : 43,14 MB
Release : 2022-09-13
Category : Business & Economics
ISBN : 164782107X

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Named one of "22 new books…that you should consider reading before the year is out" by Fortune "This practical and empathetic guide to taking the high road is worth a look for workers lost in conflict." — Publisher's Weekly A research-based, practical guide for how to handle difficult people at work. Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. We might lie awake at night worrying, withdraw from work, or react in ways we later regret—rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behavior—there's your sanity to consider, and your career. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail—on your terms. She answers questions such as: Why can't I stop thinking about that nasty email?! What's behind my problem colleague's behavior? How can I fix things if they won't cooperate? I've tried everything—what now? Full of relatable, sometimes cringe-worthy examples, the latest behavioral science research, and practical advice you can use right now, Getting Along is an indispensable guide to navigating your toughest relationships at work—and building interpersonal resilience in the process.

Author : Rita S. Berkowitz
Publisher : Penguin
Page : 376 pages
File Size : 45,77 MB
Release : 2002-08-01
Category : Body, Mind & Spirit
ISBN : 9780028643502

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You’re no idiot, of course. You know life is a journey and that physical birth and death are its points of transition. Many people, across cultures and faiths, believe the spirit lives on—and have experienced contact with the spirits of loved ones who have passed to the higher side. This contact is joyous, comforting, and healing—but you wonder if it’s really real and whether you can share in it, too. Don’t give up the spirit! The Complete Idiot’s Guide® to Communicating with Spirits will show you exactly how to uncover your own mediumistic capabilities and connect with those no longer on the earth plane. In this Complete Idiot’s Guide®, you get: --Tips on how to connect with your personal divine energy through prayer, meditation, and dreams. --Information on the birth of the human soul—as perceived through theological, metaphysical, and spiritual viewpoints. --Exercises to help you develop your mediumistic abilities. --Tangible evidence of the continuity of life as presented through the experiences and spirit drawings of medium Rita S. Berkowitz.

Author : Amy Cooper Hakim
Publisher : Penguin
Page : 352 pages
File Size : 10,42 MB
Release : 2016-12-06
Category : Business & Economics
ISBN : 1101993111

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A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.