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Author : John M. Cohn
Publisher :
Page : 124 pages
File Size : 30,98 MB
Release : 2005
Category : Language Arts & Disciplines
ISBN :
Cohn & Kelsey explore changes undergone by libraries since the advent of technology & the Web, & offer new strategies for personnel & organisation. They define 21st century library competencies, develop competency-based job descriptions & offer other ideas for achieving a lean organisation.
Author : Scott Walter
Publisher : Assoc of Cllge & Rsrch Libr
Page : 391 pages
File Size : 36,91 MB
Release : 2010
Category : Language Arts & Disciplines
ISBN : 0838985513
In the midst of a decade of extraordinary change in academic libraries--change driven by information technology, new approaches to teaching and learning, new models for scholarly communication, and new expectations for the ways we will discover, share, and make use of information--there is nothing so important to the future of the library and its continued place at the heart of the academic enterprise than its people and the expertise that they bring to the design, development, and delivery of library services. What will those services be, and who will provide them? The Expert Library provides an overview of the changing dynamics entailed in recruiting and retaining academic library professionals for the 21st century and contains fresh thinking and insights into what will be required to ensure continued library relevance and success through its people. --Publisher's description.
Author : Julia K. Nims
Publisher : Rowman & Littlefield
Page : 163 pages
File Size : 24,54 MB
Release : 2013-11-26
Category : Language Arts & Disciplines
ISBN : 0810891298
Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model. The authors, staff members at Eastern Michigan University, chose to address this by implementing an inclusive reference model in which staff and student assistants are trained to answer certain levels of reference questions while working at the reference desk and at other service points. The result was that librarians became more available to work with students who needed in-depth assistance and users were able to get simple questions answered throughout the library. Similar training for all staff and student assistants who work in the library results in better service, more accurate answers, and improved interdepartmental communication. In Implementing an Inclusive Staffing Model for Today's Reference Services, they describe step-by-step how to transition from the traditional librarian-staffed reference desk to an inclusive reference model where non-MLS personnel are equipped and empowered to answer reference questions wherever these questions might be asked. Users ask questions of staff at all service points, not just at the Reference Desk. It is vitally important that those who work at circulation, periodicals, maps, archives and other public service points be trained in how to answer certain reference questions. When this is accomplished, users who have simple questions will not have to make useless treks to the Reference Desk. Topics covered include: Recognizing that nearly all staff answer reference questions, but few are trained to do so documenting the necessity for a change in reference model gaining buy-in from all interested parties—librarians, non-MLS staff, and administrators determining the optimal staffing level creating training materials and schedules monitoring the quality of reference service supervising staff evaluating the new model using multiple methods Additionally, each chapter contains practical resources such as checklists, forms, and sample materials, and other usable features to support readers as they implement the inclusive reference model. The book describes in detail the process of transforming traditional reference into a model that transcends departmental and job title boundaries, is focused on the user, and allows librarians to better utilize their time and talents, and include non-professional staff in their reference services.
Author : S. K. Chaudhary
Publisher : APH Publishing
Page : 324 pages
File Size : 47,45 MB
Release : 2002
Category : Language Arts & Disciplines
ISBN : 9788176483711
Author : Marie Keen Shaw
Publisher : Rowman & Littlefield
Page : 249 pages
File Size : 47,82 MB
Release : 2015-11-12
Category : Language Arts & Disciplines
ISBN : 1442256451
In the last decade library collections have rapidly evolved from a predominance of print books and journals to an ever growing mix of digital and print resources. Library patrons are predominately served by support staff that is expected to know how to help patrons select and use digital resources. Yet most library support staff (LSS) has not had training to become proficient in finding, using, and instructing others in the abundance of the digital resources of websites, databases, e-texts, digital libraries and their related technologies. Library Technology and Digital Resources: An Introduction for Support Staff is both a text for professors who teach in library support staff programs and an introductory reference manual for support staff who work in libraries. This book will guide the LSS to be able to: Distinguish key features and enhancements found among vendors and providers of digital libraries, digital collections, databases, and e-texts; Plan, budget, fund and write grants for digital resources; Understand the complexity and options of licensing and usage agreements for digital resources; Know copyright permissions and acceptable use guidelines for digital resources. Understand the basic technologies that support library digital resources including network structures, software applications, and protocols; Distinguish between directories and search engines as they relate to digital resources as well as be able to employ advance search skills effectively; Explore the resources of global, national, and state digital libraries and their collections; Use government databases and other digitized systems and information sources; Find exemplary digital resources though other agencies such as museums, university collections and other sources that librarians can share with patrons. Create local digital resources of primary and historical materials and artifacts with metadata and cataloging for searchable access. Interpret meaning from library digital resources using visual literacy skills. Promote library digital resources through a variety of means including social media and online options.
Author : Mary Grace Flaherty
Publisher : Rowman & Littlefield
Page : 155 pages
File Size : 29,36 MB
Release : 2017-08-08
Category : Language Arts & Disciplines
ISBN : 1442270373
The Library Staff Development Handbook: How to Maximize Your Library’s Most Important Resource provides practical tips, suggestions for resources, and concrete examples for addressing the multiple and varied aspects of staff development. From crafting a job description to recruitment, hiring and retention, and from progressive discipline and succession planning to continuing education, performance appraisals, and the importance of workplace fun, this handbook can serve as a companion for managers, supervisors and library staff as they negotiate the challenging range of staffing issues and the opportunities they provide in the library setting.
Author : Megan P. Fink
Publisher : American Library Association
Page : 277 pages
File Size : 40,81 MB
Release : 2015-02-02
Category : Language Arts & Disciplines
ISBN : 0838988032
Need to amp up teen services, but you’re short on time or not sure where to start? Teen Services 101: A Practical Guide for Busy Library Staff provides useful information that will help staff put together a basic teen services program with minimal time and hassle. The author, Megan Fink, along with contributions from Maria Kramer, provides practical tips and instructions on how to build core teen services into the overall library program. Whether you’re a new teen services librarian, or staff in a one person library, this how-to guide on teen services can help you effectively serve teen patrons. Let’s face it, teens are sometimes overlooked by libraries when it comes to services and programs. However, there are over 42 million teens in the US, which makes them a sizeable and important demographic to serve. Many of today’s teens are struggling. More are living in poverty than before and nearly 7,000 teens drop out of high school per day. By setting aside some time to increase your library’s focus on teens, you will be providing a vital service and positioning your library as an indispensable part of the community. The resources and information in this book can help you achieve that.
Author : New York (State). Division of the Budget. Library Staffing Study Team
Publisher :
Page : 108 pages
File Size : 18,9 MB
Release : 1968
Category : Academic libraries
ISBN :
Author : Hali R. Keeler
Publisher : Rowman & Littlefield
Page : 253 pages
File Size : 31,1 MB
Release : 2021-03-12
Category : Language Arts & Disciplines
ISBN : 153813568X
Trained library support staff play a critical role in assisting the user in locating and interpreting the resources available in libraries. To do so requires the knowledge and practice of library missions and roles in different types of libraries and the delivery of that information to an increasingly diverse clientele. The plethora of resources available today requires that support staff understand and implement the basic principles of information services as well as the responsibility and relationships among library departments and functional areas. Foundations of Library Services is both a text for professors who teach in library support staff programs and an introductory reference manual for support staff who work in libraries. As part of the Library Support Staff Series, this updated edition will guide the LSS to be able to: Understand the mission and role of the library in its community Be familiar with the ethics and values of the profession, including those of the Library Bill of Rights, the ALA Code of Ethics, freedom of information, confidentiality of library records and privacy issues Know the responsibility and relationships among library departments Practice the basic principles of circulation, including interlibrary loan; current cataloging and classification systems; and acquisitions and collection development policies. Understand how libraries are governed and funded within their organizations or government structures Realize the value of cooperation to enhance services Practice quality customer service Communicate and promote the library’s values and services Recognize and respond to diversity in user needs
Author : Diane Mayo
Publisher : American Library Association
Page : 182 pages
File Size : 42,90 MB
Release : 2002-05-27
Category : Language Arts & Disciplines
ISBN : 9780838908266
Keys to success -- Design your project -- Basic numeric analysis -- Basic process analysis -- Beyond the basics -- Act on what you learn -- Instructions and workforms.