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Service Level Agreement - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

Author : Gerard Blokdijk
Publisher : Complete Publishing
Page : 210 pages
File Size : 38,85 MB
Release : 2015-07-27
Category : Reference
ISBN : 9781488896415

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The one-stop-source powering Service Level Agreement success, jam-packed with ready to use insights for success, loaded with all the data you need to decide how to gain and move ahead. An one-of-a-kind book, based on extensive research, this reveals the best practices of the most successful Service Level Agreement knowledge mavens, those who are adept at continually innovating and seeing opportunity where others do not. This is the first place to go for Service Level Agreement innovation, in today's knowledge-driven business environment, professionals face particular challenges as their purpose is to discover or develop new concepts, products, or processes; the pressure to perform is intense. This title is the entryway to a single source for innovation. BONUS: Included with the book come numerous real-world Service Level Agreement blueprints, presentations and templates ready for you to download and use. This book addresses the crucial issue of Service Level Agreement adoption by presenting the facts to move beyond general observation. The model underpinning this book has been used as a predictive decision tool, tracking thousands of innovations for over more than a decade. And...this all-encompassing analysis focuses on key areas of future Service Level Agreement growth.

Service Level Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

Author : Gerard Blokdijk
Publisher : Complete Publishing
Page : 150 pages
File Size : 37,60 MB
Release : 2015-11-06
Category : Reference
ISBN : 9781489101679

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Starting out with Service Level Management means being unsure about what to do, how to start and how to get the most out of it; preparing for success, and avoiding failure. There is enormous satisfaction in seeing the change succeed, overcoming the obstacles in the way to reap the rewards and benefits that using Service Level Management brings. Don't embark on the change unprepared or it will be doomed to fail. But it's my guess that since you're reading this, the forces of change have already been set in motion, and there is no going back. What you need is the resources, knowledge, and confidence required to overcome uncertainty and face Service Level Management changes. The job can be accomplished by having a roadmap and experiences from previous Service Level Management changes. This is where this book is your guide and roadmap. You will be able to relate to the experiences laid out in its resources covering all aspects of any Service Level Management initiative. Use it, and its INCLUDED resources, to get a strong foundation. It will provide aid, advice, blueprints, road maps en templates when you need it most. The book reflects the reality that the fastest way to learn about Service Level Management is from experiences, knowing about the ins and outs of employment and career developments, trends and popularity, relevant knowledge and patents AND the INCLUDED downloadable resources on Service Level Management Blueprints, Templates and Presentations. Whatever makes you decide to take on the change: growing business initiatives or career development plans, you are ready for a Service Level Management Change. The book and accompanying toolkit is your gateway and will fully support your commitment in moving forward and energize yourself and others.

Advances in Ubiquitous Networking 2

Author : Rachid El-Azouzi
Publisher : Springer
Page : 693 pages
File Size : 41,55 MB
Release : 2016-11-03
Category : Technology & Engineering
ISBN : 9811016275

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This volume offers the proceedings of the 2nd UNet conference, held in Casablanca May 30 - June 1, 2016. It presents new trends and findings in hot topics related to ubiquitous computing/networking, covered in three tracks and three special sessions: Main Track 1: Context-Awareness and Autonomy Paradigms Track Main Track 2: Mobile Edge Networking and Virtualization Track Main Track 3: Enablers, Challenges and Applications Special Session 1: Smart Cities and Urban Informatics for Sustainable Development Special Session 2: Unmanned Aerial Vehicles From Theory to Applications Special Session 3: From Data to Knowledge: Big Data applications and solutions

Service Desk - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

Author : Gerard Blokdijk
Publisher : Complete Publishing
Page : 230 pages
File Size : 36,45 MB
Release : 2015-07-27
Category : Reference
ISBN : 9781488895227

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The one-stop-source powering Service Desk success, jam-packed with ready to use insights for success, loaded with all the data you need to decide how to gain and move ahead. An one-of-a-kind book, based on extensive research, this reveals the best practices of the most successful Service Desk knowledge mavens, those who are adept at continually innovating and seeing opportunity where others do not. This is the first place to go for Service Desk innovation, in today's knowledge-driven business environment, professionals face particular challenges as their purpose is to discover or develop new concepts, products, or processes; the pressure to perform is intense. This title is the entryway to a single source for innovation. BONUS: Included with the book come numerous real-world Service Desk blueprints, presentations and templates ready for you to download and use. This book addresses the crucial issue of Service Desk adoption by presenting the facts to move beyond general observation. The model underpinning this book has been used as a predictive decision tool, tracking thousands of innovations for over more than a decade. And...this all-encompassing analysis focuses on key areas of future Service Desk growth.

Service Transition - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

Author : Gerard Blokdijk
Publisher : Complete Publishing
Page : 152 pages
File Size : 41,82 MB
Release : 2015-07-27
Category : Reference
ISBN : 9781488896279

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The one-stop-source powering Service Transition success, jam-packed with ready to use insights for success, loaded with all the data you need to decide how to gain and move ahead. An one-of-a-kind book, based on extensive research, this reveals the best practices of the most successful Service Transition knowledge mavens, those who are adept at continually innovating and seeing opportunity where others do not. This is the first place to go for Service Transition innovation, in today's knowledge-driven business environment, professionals face particular challenges as their purpose is to discover or develop new concepts, products, or processes; the pressure to perform is intense. This title is the entryway to a single source for innovation. BONUS: Included with the book come numerous real-world Service Transition blueprints, presentations and templates ready for you to download and use. This book addresses the crucial issue of Service Transition adoption by presenting the facts to move beyond general observation. The model underpinning this book has been used as a predictive decision tool, tracking thousands of innovations for over more than a decade. And...this all-encompassing analysis focuses on key areas of future Service Transition growth.

Service Integration - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

Author : Gerard Blokdijk
Publisher : Complete Publishing
Page : 164 pages
File Size : 15,98 MB
Release : 2015-12-09
Category :
ISBN : 9781489101839

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Starting out with Service Integration means being unsure about what to do, how to start and how to get the most out of it; preparing for success, and avoiding failure. There is enormous satisfaction in seeing the change succeed, overcoming the obstacles in the way to reap the rewards and benefits that using Service Integration brings. Don't embark on the change unprepared or it will be doomed to fail. But it's my guess that since you're reading this, the forces of change have already been set in motion, and there is no going back. What you need is the resources, knowledge, and confidence required to overcome uncertainty and face Service Integration changes. The job can be accomplished by having a roadmap and experiences from previous Service Integration changes. This is where this book is your guide and roadmap. You will be able to relate to the experiences laid out in its resources covering all aspects of any Service Integration initiative. Use it, and its INCLUDED Working Documents for Leaders, to get a strong foundation. It will provide aid, advice, blueprints, road maps en templates when you need it most. The book reflects the reality that the fastest way to learn about Service Integration is from experiences, knowing about the ins and outs of employment and career developments, trends and popularity, relevant knowledge and patents AND the INCLUDED downloadable resources on Service Integration Blueprints, Templates and Presentations: Working Documents for Leaders. Whatever makes you decide to take on the change: growing business initiatives or career development plans, you are ready for a Service Integration Change. The book and accompanying toolkit is your gateway and will fully support your commitment in moving forward and energize yourself and others.

Single Point of Contact - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

Author : Gerard Blokdijk
Publisher : Complete Publishing
Page : 96 pages
File Size : 24,36 MB
Release : 2015-11-06
Category : Reference
ISBN : 9781489101631

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Starting out with Single Point Of Contact means being unsure about what to do, how to start and how to get the most out of it; preparing for success, and avoiding failure. There is enormous satisfaction in seeing the change succeed, overcoming the obstacles in the way to reap the rewards and benefits that using Single Point Of Contact brings. Don't embark on the change unprepared or it will be doomed to fail. But it's my guess that since you're reading this, the forces of change have already been set in motion, and there is no going back. What you need is the resources, knowledge, and confidence required to overcome uncertainty and face Single Point Of Contact changes. The job can be accomplished by having a roadmap and experiences from previous Single Point Of Contact changes. This is where this book is your guide and roadmap. You will be able to relate to the experiences laid out in its resources covering all aspects of any Single Point Of Contact initiative. Use it, and its INCLUDED resources, to get a strong foundation. It will provide aid, advice, blueprints, road maps en templates when you need it most. The book reflects the reality that the fastest way to learn about Single Point Of Contact is from experiences, knowing about the ins and outs of employment and career developments, trends and popularity, relevant knowledge and patents AND the INCLUDED downloadable resources on Single Point Of Contact Blueprints, Templates and Presentations. Whatever makes you decide to take on the change: growing business initiatives or career development plans, you are ready for a Single Point Of Contact Change. The book and accompanying toolkit is your gateway and will fully support your commitment in moving forward and energize yourself and others.

Availability Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

Author : Gerard Blokdijk
Publisher : Complete Publishing
Page : 176 pages
File Size : 10,72 MB
Release : 2015-11-18
Category : Reference
ISBN : 9781489102201

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Starting out with Availability Management means being unsure about what to do, how to start and how to get the most out of it; preparing for success, and avoiding failure. There is enormous satisfaction in seeing the change succeed, overcoming the obstacles in the way to reap the rewards and benefits that using Availability Management brings. Don't embark on the change unprepared or it will be doomed to fail. But it's my guess that since you're reading this, the forces of change have already been set in motion, and there is no going back. What you need is the resources, knowledge, and confidence required to overcome uncertainty and face Availability Management changes. The job can be accomplished by having a roadmap and experiences from previous Availability Management changes. This is where this book is your guide and roadmap. You will be able to relate to the experiences laid out in its resources covering all aspects of any Availability Management initiative. Use it, and its INCLUDED Working Documents for Leaders, to get a strong foundation. It will provide aid, advice, blueprints, road maps en templates when you need it most. The book reflects the reality that the fastest way to learn about Availability Management is from experiences, knowing about the ins and outs of employment and career developments, trends and popularity, relevant knowledge and patents AND the INCLUDED downloadable resources on Availability Management Blueprints, Templates and Presentations: Working Documents for Leaders. Whatever makes you decide to take on the change: growing business initiatives or career development plans, you are ready for a Availability Management Change. The book and accompanying toolkit is your gateway and will fully support your commitment in moving forward and energize yourself and others.

Sla 169 Success Secrets - 169 Most Asked Questions on Sla - What You Need to Know

Author : Stanley Jarvis
Publisher : Emerge Publishing Group Llc
Page : 488 pages
File Size : 50,36 MB
Release : 2013-07
Category : Business & Economics
ISBN : 9781488524950

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There has never been a SLA Guide like this. SLA 169 Success Secrets is not about the ins and outs of SLA . Instead, it answers the top 169 questions that we are asked and those we come across in our forums, consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. Get the information you need--fast! This comprehensive guide offers a thorough view of key knowledge and detailed insight. This Guide introduces everything you want to know to be successful with SLA . A quick look inside of the subjects covered: Problem Management, Focus Areas of Capacity Management, What Covers a Sample Service Level Agreement?, The review and negotiation process in Service Level Management (for upstarts), SLA Case Study: It s All About the Timing, 8 Steps to Developing a Service Catalog, IT Service Management Service Catalog, Responsibilities of the Service Level Manager, Protect Your Business through Service Level Agreement, Service level agreement forms, Get Connected, multi-level SLAs, IT Services Implementation Plan/Project Plan Skeleton Outline Process: Service Level Management, The Mutual Contract between SLA (Service Level Agreement) and OLA (Operating Legal Agreement), Creating the Proper Service Level Agreement, What can service level management bring to an IT organization, really?, Saas Architecture: The Simple Foundation That Launched Many Successful Businesses, Capacity Management Activities, Common features across most Help Desk tools, The growing importance of SLA's, Multi-level SLAs, SLA: Related Documentation The following documents may help you complete or., SLA + SLM (Service Level Agreement and Service Level Management), IT Services Service Agreements Processes: Service Level Management Supplier Management, The 3 biggest cloud computing risks for businesses, Looking For Free Essays On Service Level Agreements?, Microsoft Windows Azure Compute SLA, Service level management (SLM) and its effect on institutional accounting, Should security be part of your SLA? - Certified Information Security Manager, Example Initial Ticket Details, Configuration Management ITIL, Service Level Agreement ITC: Know to Agree, What is Service Level Management, IT support needs to translate these goals into technical goals for the IT organization, The Role of Service Level Agreement to the World of Business, Windows Azure SQL Reporting Service Level Agreement (SLA), Roles and Responsibilities of Service Catalog Manager (SCM), Finding the right cloud computing solution for your business, and much more...

System Integration - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

Author : Gerard Blokdijk
Publisher : Complete Publishing
Page : 220 pages
File Size : 36,38 MB
Release : 2015-10-28
Category : Reference
ISBN : 9781489100467

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Starting out with system integration means being unsure about what to do, how to start and how to get the most out of it; preparing for success, and avoiding failure. There is enormous satisfaction in seeing the change succeed, overcoming the obstacles in the way to reap the rewards and benefits that using system integration brings. Don't embark on the change unprepared or it will be doomed to fail. But it's my guess that since you're reading this, the forces of change have already been set in motion, and there is no going back. What you need is the resources, knowledge, and confidence required to overcome uncertainty and face system integration changes. The job can be accomplished by having a roadmap and experiences from previous system integration changes. This is where this book is your guide and roadmap. You will be able to relate to the experiences laid out in its resources covering all aspects of any system integration initiative. Use it, and its INCLUDED resources, to get a strong foundation. It will provide aid, advice, blueprints, road maps en templates when you need it most. The book reflects the reality that the fastest way to learn about system integration is from experiences, knowing about the ins and outs of employment and career developments, trends and popularity, relevant knowledge and patents AND the INCLUDED downloadable resources on system integration Blueprints, Templates and Presentations. Whatever makes you decide to take on the change: growing business initiatives or career development plans, you are ready for a system integration Change. The book and accompanying toolkit is your gateway and will fully support your commitment in moving forward and energize yourself and others.