[PDF] Revolutionizing Customer Centric Banking Through Ict eBook

Author : Singh, Dharmendra
Publisher : IGI Global
Page : 322 pages
File Size : 33,23 MB
Release : 2024-04-16
Category : Business & Economics
ISBN :

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Many developing countries face a significant challenge: their population needs access to essential financial services. This financial exclusion limits their ability to save, invest, and participate fully in the economy. Despite the rapid advancements in information and communication technology (ICT), millions of people remain underserved by traditional banking systems. Revolutionizing Customer-Centric Banking Through ICT addresses this critical issue by exploring how ICT innovations can revolutionize financial services in developing countries. By offering a comprehensive review of digital transformation in banking, the book highlights the potential of mobile banking, digital payment systems, and blockchain technology to bridge the financial inclusion gap. It showcases real-world examples and cutting-edge strategies, motivating entrepreneurs, financial institutions, and policymakers to embrace technology-driven financial solutions. The book also aims to educate readers about the transformative impact of ICT on financial services, empowering them to make informed decisions to enhance their economic well-being.

Author : Agnihotri, Alka
Publisher : IGI Global
Page : 356 pages
File Size : 13,71 MB
Release : 2024-06-03
Category : Business & Economics
ISBN :

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The rapid advancement of technology is disrupting traditional leadership paradigms, challenging leaders to adapt to new ways of thinking and operating. Emerging technologies such as artificial intelligence, robotics, and the Internet of Things are revolutionizing industries, creating a pressing need for leaders who can navigate this digital landscape effectively. However, many leaders need to gain the knowledge and skills to harness these technologies to their full potential, leading to missed opportunities and ineffective leadership practices. Impact of New Technology on Next-Generation Leadership offers a comprehensive solution to this pressing challenge. This book provides a deep dive into how emerging technologies reshape leadership roles and responsibilities, offering practical insights and strategies for leaders to thrive in this new era. This book is essential reading for graduates, post-graduates, and professionals in management and related fields, as well as academics and researchers seeking to stay ahead in the ever-evolving leadership landscape.

Author : Inder, Shivani
Publisher : IGI Global
Page : 317 pages
File Size : 29,24 MB
Release : 2024-05-13
Category : Business & Economics
ISBN :

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The metaverse has emerged as an influential force, beckoning entrepreneurs to navigate uncharted territories. Platform and gaming companies strategically position themselves to take advantage of the metaverse's potential, indicating that this shift transcends mere trendiness. The metaverse isn't confined to the realms of conceptuality or viral discussions anymore—it signifies a monumental revolution poised to reshape society and humanity at large. As entrepreneurs fervently adopt artificial intelligence, an unprecedented wave of creativity ensues, redefining the very fabric of business. Yet, with this surge comes a cascade of myths and challenges that shape the metaverse's entrepreneurial landscape, spanning technological intricacies, cultural dynamics, and ethical considerations. The book, titled New Business Frontiers in the Metaverse, aims to demystify the metaverse's complexities. Moving beyond the speculative buzz surrounding the metaverse, the book unfolds as a dynamic exploration of the relationship between entrepreneurship and this digital frontier. By addressing the myths and challenges head-on, it seeks to provide a comprehensive understanding of the dimensions that entrepreneurs will confront in the metaverse. Through an exploration of integrated technologies like NFTs, Web 4.0, augmented reality, virtual reality, and mixed reality, the book offers a unique perspective on how these innovations intertwine to shape the metaverse's entrepreneurial landscape.

Author : Popkova, Elena G.
Publisher : IGI Global
Page : 281 pages
File Size : 25,48 MB
Release : 2024-07-17
Category : Computers
ISBN : 1668478412

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Under the conditions of the Fifth Industrial Revolution, there appears e-business 5.0, a new model of entrepreneurship in which humans and artificial intelligence (AI) are not opposed but systematically combined and effectively used. Because the core of e-business 5.0 is intelligent systems, the most important role in its development belongs to the management of technologies and innovations. Smart technologies may supplement or replace human resources in business processes, which involves various options of their combination and distribution of labor. This complicates things and requires a new approach to management in e-business 5.0. Smart Technologies and Innovations in E-Business is devoted to comprehensive research of e-business 5.0. This book discusses the systematization of international experience, determination of prospects, and development of recommendations for the improvement of the management of smart technologies and innovations in e-business 5.0. Covering topics such as big data, entrepreneurial development and dynamics, and mobile payment systems, this book is an essential resource for entrepreneurs, business executives and managers, e-commerce professionals, digital marketing experts, technology developers and engineers, academicians and researchers, policy makers and regulators, postgraduate educators and students, and more.

Author : Ravi, Vadlamani
Publisher : IGI Global
Page : 380 pages
File Size : 50,63 MB
Release : 2007-10-31
Category : Computers
ISBN : 1599046776

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Banking across the world has undergone extensive changes thanks to the profound influence of developments and trends in information communication technologies, business intelligence, and risk management strategies. While banking has become easier and more convenient for the consumer, the advances and intricacies of emerging technologies have made banking operations all the more cumbersome. Advances in Banking Technology and Management: Impacts of ICT and CRM examines the various myriads of technical and organizational elements that impact services management, business management, risk management, and customer relationship management, and offers research to aid the successful implementation of associated supportive technologies.

Author : Mehta, Kiran
Publisher : IGI Global
Page : 362 pages
File Size : 49,98 MB
Release : 2023-07-20
Category : Business & Economics
ISBN : 1668486261

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The financial services sector experiences millions of transactions representing billions of dollars every day, with security, transparency, and cost-efficiency being top priorities. Blockchain usage is increasing in the financial services sector; it is a breakthrough that has changed the global financial system, making it safer and more efficient. Revolutionizing Financial Services and Markets Through FinTech and Blockchain explores the application of blockchain technology within financial services and financial markets. Covering topics such as blockchain technology, e-finance applications, and financial product innovation, this book is ideal for academicians, investment institutions, asset management professionals, consultants, and more.

Author : Brett King
Publisher : Marshall Cavendish International Asia Pte Ltd
Page : 400 pages
File Size : 20,35 MB
Release : 2010-06-05
Category : Business & Economics
ISBN : 9814312665

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BANK 2.0 reveals why customer behaviour is so rapidly changing, how branches will evolve, why cheques are disappearing, and why your mobile phone will replace your wallet—all within the next 10 years.

Author : Kiran Mehta
Publisher :
Page : 0 pages
File Size : 46,10 MB
Release : 2023
Category : Business & Economics
ISBN : 9781668486252

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"The use of information and communication technology (ICT) in the business processes and operations of the financial services industry has undergone significant transformations during the last decade. Because of the growing number of customers who use mobile phones, laptops and the internet, the financial industry has begun to provide services based on ICT. Consequently, all types of financial services, such as stock trading and banking, are now accessible electronically or digitally over the internet. Most financial organisations have realised the importance of an IT department and identified cost-saving and efficiency-boosting solutions. Furthermore, improved financial services have enhanced client satisfaction and demand. Since the concept of blockchain was first conceived, the financial sector has been widely regarded as its primary use case. After Bitcoin's base notion in 2009, the idea became widely known. Because of its unique qualities, blockchain technology has the potential to benefit the financial sector greatly. Major stock exchanges are studying blockchain for its capacity to provide nearinstant settlements and automate compliance via smart contracts while providing improved security and transparency. Therefore, the current project's prime objective is to describe the application of blockchain technology to financial services and financial markets"--

Author : Introbooks
Publisher :
Page : 50 pages
File Size : 19,94 MB
Release : 2020-04-07
Category :
ISBN :

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In these highly competitive times and with so many technological advancements, it is impossible for any industry to remain isolated and untouched by innovations. In this era of digital economy, the banking sector cannot exist and operate without the various digital tools offered by the ever new innovations happening in the field of Artificial Intelligence (AI) and its sub-set technologies. New technologies have enabled incredible progression in the finance industry. Artificial Intelligence (AI) and Machine Learning (ML) have provided the investors and customers with more innovative tools, new types of financial products and a new potential for growth.According to Cathy Bessant (the Chief Operations and Technology Officer, Bank of America), AI is not just a technology discussion. It is also a discussion about data and how it is used and protected. She says, "In a world focused on using AI in new ways, we're focused on using it wisely and responsibly."

Author : Punam Chuhan-Pole
Publisher : World Bank Publications
Page : 497 pages
File Size : 19,38 MB
Release : 2011-06-24
Category : Business & Economics
ISBN : 0821387456

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Takes an in-depth look at twenty-six economic and social development successes in Sub-Saharan African countries, and addresses how these countries have overcome major developmental challenges.