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Author : Kay Ann Cassell Publisher : American Library Association Page : 537 pages File Size : 31,14 MB Release : 2023-01-17 Category : Language Arts & Disciplines ISBN : 083893644X
From the ongoing flood of misinformation to the swift changes occasioned by the pandemic, a myriad of factors is spurring our profession to rethink reference services. Luckily, this classic text is back in a newly overhauled edition that thoughtfully addresses the evolving reference landscape. Designed to complement every introductory library reference course, Cassell and Hiremath's book also serves as the perfect resource to guide current practitioners in their day-to-day work. It teaches failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Guided by a national advisory board of educators and experts, this thoroughly updated text presents chapters covering fundamental concepts, major reference sources, and special topics while also offering fresh insights on timely issues, including a basic template for the skills required and expectations demanded of the reference librarian; the pandemic’s effect on reference services and how the ingenuity employed by libraries in providing remote and virtual reference is here to stay; a new chapter dedicated to health information, with a special focus on health equity and information sources; selecting and evaluating reference materials, with strategies for keeping up to date; a heightened emphasis on techniques for evaluating sources for misinformation and ways to give library users the tools to discern facts vs. “fake facts”; reference as programming, readers’ advisory services, developmentally appropriate material for children and young adults, and information literacy; evidence-based guidance on handling microaggressions in reference interactions, featuring discussions of cultural humility and competence alongside recommended resources on implicit bias; managing, assessing, and improving reference services; and the future of information and reference services, encapsulating existing models, materials, and services to project possible evolutions in the dynamic world of reference
Author : Melissa A. Wong Publisher : Bloomsbury Publishing USA Page : 853 pages File Size : 13,79 MB Release : 2020-05-04 Category : Language Arts & Disciplines ISBN :
This revised and updated sixth edition of Reference and Information Services continues the book's rich tradition, covering all phases of reference and information services with less emphasis on print and more emphasis on strategies and scenarios. Reference and Information Services is the go-to textbook for MSLIS and i-School courses on reference services and related topics. It is also a helpful handbook for practitioners. Authors include LIS faculty and professionals who have relevant degrees in their areas and who have published extensively on their topics. The first half of the book provides an overview of reference services and techniques for service provision, including the reference interview, ethics, instruction, reader's advisory, and services to diverse populations including children. This part of the book establishes a foundation of knowledge on reference service and frames each topic with ethical and social justice perspectives. The second part of the book offers an overview of the information life cycle and dissemination of information, followed by an in-depth examination of information sources by type—including dictionaries, encyclopedias, indexes, and abstracts—as well as by broad subject areas including government, statistics and data, health, and legal information. This second section introduces the tools and resources that reference professionals use to provide the services described in the first half of the text.
This revised and updated sixth edition of Reference and Information Services continues the book's rich tradition, covering all phases of reference and information services with less emphasis on print and more emphasis on strategies and scenarios. Reference and Information Services is the go-to textbook for MSLIS and i-School courses on reference services and related topics. It is also a helpful handbook for practitioners. Authors include LIS faculty and professionals who have relevant degrees in their areas and who have published extensively on their topics. The first half of the book provides an overview of reference services and techniques for service provision, including the reference interview, ethics, instruction, reader's advisory, and services to diverse populations including children. This part of the book establishes a foundation of knowledge on reference service and frames each topic with ethical and social justice perspectives. The second part of the book offers an overview of the information life cycle and dissemination of information, followed by an in-depth examination of information sources by type—including dictionaries, encyclopedias, indexes, and abstracts—as well as by broad subject areas including government, statistics and data, health, and legal information. This second section introduces the tools and resources that reference professionals use to provide the services described in the first half of the text.
Specifies the top resources in major subject areas and genres and shows students how to approach the reference transaction by matching specific types of questions to the best available resources regardless of format.
Author : Kay Ann Cassell Publisher : American Library Association Page : 532 pages File Size : 15,76 MB Release : 2013 Category : Language Arts & Disciplines ISBN : 1555708595
Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.
Written as a textbook for LIS students taking reference courses, this fully updated and revised seventh edition of Reference and Information Services: An Introduction also serves as a helpful handbook for practitioners to refamiliarize themselves with particular types and formats of sources and to refresh their knowledge on specific service topics. The first section grounds the rest of the textbook with an overview of the foundations of reference and an introduction to the theories, values, and standards that guide reference service. The second section provides an overview of reference services and techniques for service provision, establishing a foundation of knowledge on reference service and extending ethical and social justice perspectives. The third part offers an overview of the information life cycle and dissemination of information, followed by an in-depth examination of information sources by type as well as by broad subject areas. Finally, the concluding section guides the reader through the process of developing and maintaining their own vision of reference practice. This textbook is essential reading for all preservice and working librarians, particularly those concerned with ethical and social justice perspectives on reference work.
Students come to the school library every day with questions ranging from “How many people live in China?” to “I need to find out how the Sun began for my science paper.” Helping students find the answers to their questions is one of the most important responsibilities school librarians have. In Introduction to Reference and Information Services in Today's School Library, one of America’s premier school library educators covers the A-Z of both reference and information services for today’s library. Everything from teaching students how to use sources to both in-person and virtual reference service is covered. A key feature of the text is an annotated bibliography of core print and electronic sources for elementary, middle, and high school collections. Yes, reference and information services are vital library functions in the digital age. Even students who appear to be tech savvy have trouble finding the right information efficiently - and knowing what to do with it. This book examines information needs and behaviors, and provides strategies for assessing and meeting the informational needs of the school community. The book also addresses the conditions for optimum service: physical access (including virtual access), effective interaction and collaboration, instructional design, and systematic planning. Newer issues such as embedded librarianship, curation,collective intelligence, and web 2.0 intellectual property are also addressed. This book introduces the entering professional, and updates practitioners, to current standards and useful strategies.
Reference and information services are more important than ever for today’s young people. By analyzing key features of reference and information services to young people in school and public library environments, including the research behind the trends and issues, librarians can make sure that those services are appropriately responsive to children and teens. Based on standards and evidence-based practice, this book helps you to optimize those resources and services by: providing guidance in assessing youth communities, determining youth’s information needs and information behaviors, developing and maintaining age-appropriate reference collections (starting with the book’s core list of print and online resources), optimizing physical and virtual access to reference and information sources, interacting with youth and facilitating their reference and information literacy skills, curating and producing reference and information products, dealing with relevant legal and ethical issues, and planning effective library reference and information services for youth. Chapter sidebar examples provide food for thought.
Author : Kay Ann Cassell Publisher : ALA Neal-Schuman Page : 461 pages File Size : 50,85 MB Release : 2011-05-31 Category : Language Arts & Disciplines ISBN : 9781555707408
This practical guide teaches failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Information on more than 300 sources has been updated to provide you high quality information.