[PDF] Quality Management For Competitive Advantage In Global Markets eBook

Author : Saiz-Álvarez, José Manuel
Publisher : IGI Global
Page : 297 pages
File Size : 20,97 MB
Release : 2020-09-04
Category : Business & Economics
ISBN : 1799850374

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Quality should be treated as a culture of success in the market. Enterprises focused on quality will survive in the long term in this new environment because quality is what may create a real and robust link between a company and its clients, and these clients should always be considered the heart of any business; without them, there is neither option nor sense to continue any activity in a company. Quality Management for Competitive Advantage in Global Markets is an essential reference source that discusses the importance of quality practices and global market practices. With research that allows practitioners to improve their understanding of the strategic role of quality in the information and knowledge society, it focuses on describing a global economy formed by networks, organizations, teams, workgroups, information systems, and finally, actors in networked environments. Featuring research on topics such as consumer satisfaction, human capital, and quality management, the target audience of this book is composed of professionals and researchers working in the field of information and knowledge management in various disciplines including library, information and communication sciences, administrative sciences and management, education, adult education, sociology, computer science, and information technology. Moreover, the book provides insights and supports executives concerned with the management of expertise, knowledge, information, and organizational development in different types of work communities and environments.

Author : Aeron Zentner
Publisher :
Page : 0 pages
File Size : 37,4 MB
Release : 2014
Category :
ISBN :

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The rapidly shifting global market, has warranted organizations to determine new opportunities or re-engineer processes as means to obtain an edge over competitors. Literature suggests the demand for increased quality is a crucial aspect for organizations to survive in quickly expanding global market, as quality is vital in securing economic success. Over the past decade, the framework of total quality management (TQM) has been mantra of operational officers. Literature has assessed TQM at many different angles and has provided many speculation and approaches to achieve increased efficiency. The following work reflects on the aspects of applying TQM and provides conceptual model for TQM integration.

Author : Marta Peris-Ortiz
Publisher : Springer
Page : 312 pages
File Size : 44,98 MB
Release : 2015-06-26
Category : Business & Economics
ISBN : 3319172514

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This book examines the ways in which quality management methods, tools, and practices help improve an organization’s performance and achieve sustainable competitive advantages. This volume includes quality techniques and tools such as the EFQM Model, SERVPERF model, E-S-Qual scale and the ISO 9001 certification and provide a wide variety of empirical studies in different economic sectors. In the current economic environment, characterized by economic turmoil and fierce competition, quality management has become a key strategy for organizations to overcome today’s challenges. Organizations benefits from implementing quality management systems by following two approaches. First, they implement quality practices aimed at ensuring customer satisfaction by considering consumer expectations and establishing strategies accordingly. Second, organizations improve processes by establishing efficient and effective process management systems that improve productivity, lower costs, reduce unnecessary expenses, eliminate all non-value added activities, and ultimately maximize excellence and customer satisfaction. Quality management thereby provides tools, techniques, and methods for continuous process improvement in both the professional and academic worlds, which, when implemented by organizations in times of crisis, enable more effective administration of activities undertaken by managers. Containing contributions from various academics and scholars, this new book provides cutting edge research, methods and techniques providing a reference manual for academics, scholars, practitioners and policy-makers.

Author : Matthias Ackermann
Publisher : GRIN Verlag
Page : 58 pages
File Size : 26,23 MB
Release : 2016-12-05
Category : Business & Economics
ISBN : 366835653X

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Seminar paper from the year 2016 in the subject Business economics - Business Management, Corporate Governance, grade: 1,3, FOM Hochschule für Oekonomie und Management gemeinnützige GmbH, Hochschulstudienzentrum Freiburg (MBA), course: MBA, language: English, abstract: The idea of globalization has been evolving for centuries and still has not stopped. Visionary enterprises have recognized that competitive advantages can be gained with an effective globalization strategy. Many companies have established recognizable competitive advantages in their industry, but to be part of the global arena they spent many years in learning and implementing their global business models. These global activities can include developing strategic alliances with overseas development and marketing partners, off shoring and outsourcing of their product and service development process, moving operations to other countries, and acquiring companies. As a result of globalization the competition for global acting companies has changed markedly. The increasing complexity of products and processes, increased environmental and market dynamics, shorter product life cycles, and increasing customer expectations are just some of the current trends. These developments affect the entire organization with all its strategic and operational activities. Thus, the quality manage-ment (QM) of global acting companies faces new challenges were established methods and approaches often reach their limits.

Author : Martin Kellermann
Publisher : World Bank Publications
Page : 275 pages
File Size : 41,70 MB
Release : 2019-04-09
Category : Business & Economics
ISBN : 1464813728

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In a modern world with rapidly growing international trade, countries compete less based on the availability of natural resources, geographical advantages, and lower labor costs and more on factors related to firms' ability to enter and compete in new markets. One such factor is the ability to demonstrate the quality and safety of goods and services expected by consumers and confirm compliance with international standards. To assure such compliance, a sound quality infrastructure (QI) ecosystem is essential. Jointly developed by the World Bank Group and the National Metrology Institute of Germany, this guide is designed to help development partners and governments analyze a country's quality infrastructure ecosystems and provide recommendations to design and implement reforms and enhance the capacity of their QI institutions.

Author : Timothy Mwangi Nduru
Publisher : GRIN Verlag
Page : 10 pages
File Size : 39,21 MB
Release : 2019-02-20
Category : Business & Economics
ISBN : 3668881480

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Research Paper (undergraduate) from the year 2019 in the subject Business economics - Business Management, Corporate Governance, Dedan Kimathi University of Technology, course: MSC supply Chain Management, language: English, abstract: Competition is a key driver of global market performance. For many decades’ businesses have been excelling based on the strategy adopted by the management. Notably, the wrong choice of strategy is likely to derail the firm from achieving its potential. This paper discusses one of the main business strategies that has been warmly embraced in the last decade. Time-based competition has been a key driver of competition in the global market since 1990. It has discussed the main basis of time competition which includes; Product Development and Introduction Time, Material Lead Time, Delivery Time and Throughput Time. Notably, all these time bases for competition affects the global market performance of an organization in different ways. Equally, the several measures needed to effect these measures fully have discussed in details. However, in determining the effectiveness of the time-based competition as a strategy, the management has to asses several measures. Such measures include profitability, growth in market share, customer’s satisfaction, increased productivity and sales. Throughout the paper, it is evident that time-based competition is a crucial driver of global market performance as opposed to quality and cost-based competition which are currently considered as enablers in the business environment. Therefore, time-based competition should be fully embraced by light-minded managers that seek to remain relevant in the competitive global market.

Author : Assadej Vanichchinchai
Publisher : LAP Lambert Academic Publishing
Page : 164 pages
File Size : 34,67 MB
Release : 2010-12
Category :
ISBN : 9783838369693

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In a dynamic international market, quality is not enough. Supply at the right time, place and cost is critical for competitive advantage. The global business competition also is not only between the firms but between supply chains of the firms. Most leading companies have adopted SCM and TQM. However, an integrative implementation of both systems is difficult. It takes time and great effort, and consumes considerable investment due to the extended scope that covers not only internal functions but also the operations of external business partners. If the implementation can, however, be accomplished, costs can be recovered and the organization should reap a great deal of benefits. If the implementation fails, there would be a serious impact on the business performance of an organization.

Author : Marta Peris-Ortiz
Publisher : Springer
Page : 197 pages
File Size : 11,36 MB
Release : 2014-06-13
Category : Business & Economics
ISBN : 3319064533

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Featuring case studies from the industrial and tourism sectors, this book provides an interdisciplinary perspective on the effect of total quality management on business and innovation strategies. The principles of Total Quality Management (TQM) have been widely researched and analyzed as an essential tool for businesses to compete in a globalized economy. This book presents the latest research on the applications of TQM across different functions such as customer service, human resources management and cost control. It demonstrates how the utilization of TQM tools, such as the SERVQUAL model, Eco-Management and Audit Scheme (EMAS), High Involvement Practices (HIWP) and the EFQM excellence model, impacts a firm’s performance, enhances productivity and innovation and reduces cost, thereby allowing them to compete more effectively in the global market. Building on the extensive literature on the relationship between TQM and business performance, the authors argue that quality acts as a powerful competitive tool that companies should embrace in their corporate strategy. By promoting activities that result in greater efficiency, improved control and management of the organization (internal quality), firms can achieve significant improvement in customer satisfaction, employee satisfaction, social impact and business results (external quality) and exceed expectations in these areas.

Author : Michael J. Stahl
Publisher : Wiley
Page : 320 pages
File Size : 35,84 MB
Release : 1997-06-04
Category : Business & Economics
ISBN : 9781557866509

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Strategic Management: Total Quality and Global Competition d is the first text that integrates strategic management with the themes of total quality managment and global competition. International competition is viewd as the force offering customer choices and therefore driving TQM. Suitable for all strategy courses, this book is designed for lecturers and students throughout the world who understand the persuasive impact of international competition on the practice of strategic management. Examples, cases, data and references about organizations in Europe, North and South America, Asia, Australia and Africa can be found throughout the book.