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Public Trust in Business

Author : Jared D. Harris
Publisher : Cambridge University Press
Page : 0 pages
File Size : 21,35 MB
Release : 2014-07-03
Category : Business & Economics
ISBN : 9781107650206

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Public trust in business is one of the most important but least understood issues for business leaders, public officials, employees, NGOs and other key stakeholders. This book provides much-needed thinking on the topic. Drawing on the expertise of an international array of experts from academic disciplines including business, sociology, political science and philosophy, it explores long-term strategies for building and maintaining public trust in business. The authors look to new ways of moving forward, by carefully blending the latest academic research with conclusions for future research and practice. They address core drivers of public trust, how to manage it effectively, the consequences of low public trust, and how best to address trust challenges and repair trust when it has been lost. This is a must-read for business practitioners, policy makers and students taking courses in corporate social responsibility or business ethics.

Public Trust in Business

Author : Jared D. Harris
Publisher : Cambridge University Press
Page : 399 pages
File Size : 42,36 MB
Release : 2014-07-03
Category : Business & Economics
ISBN : 1139992120

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Public trust in business is one of the most important but least understood issues for business leaders, public officials, employees, NGOs and other key stakeholders. This book provides much-needed thinking on the topic. Drawing on the expertise of an international array of experts from academic disciplines including business, sociology, political science and philosophy, it explores long-term strategies for building and maintaining public trust in business. The authors look to new ways of moving forward, by carefully blending the latest academic research with conclusions for future research and practice. They address core drivers of public trust, how to manage it effectively, the consequences of low public trust, and how best to address trust challenges and repair trust when it has been lost. This is a must-read for business practitioners, policy makers and students taking courses in corporate social responsibility or business ethics.

Business Ethics

Author : Robert F. Hartley
Publisher : John Wiley & Sons
Page : 342 pages
File Size : 13,37 MB
Release : 1993-03-10
Category : Business & Economics
ISBN : 0471545910

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Any company violating the public trust today puts itself at a disadvantage. Competitors who are more eager to please their clients will gain the upper hand by developing trusting relationships. Readers are exposed to ethical problems, striking examples of unethical conduct, and a variety of moral dilemmas and temptations businesses encounter every day. The aim of this book is to teach from the mistakes of the well-known cases described and to show how to avoid, and how to respond best, should the worse scenario occur.

The Power of Trust

Author : Sandra J. Sucher
Publisher : PublicAffairs
Page : 304 pages
File Size : 49,63 MB
Release : 2021-07-06
Category : Business & Economics
ISBN : 1541756665

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A ground-breaking exploration of the changing nature of trust and how to bridge the gap from where you are to where you need to be. Trust is the most powerful force underlying the success of every business. Yet it can be shattered in an instant, with a devastating impact on a company’s market cap and reputation. How to build and sustain trust requires fresh insight into why customers, employees, community members, and investors decide whether an organization can be trusted. Based on two decades of research and illustrated through vivid storytelling, Sandra J. Sucher and Shalene Gupta examine the economic impact of trust and the science behind it, and conclusively prove that trust is built from the inside out. Trust emerges from a company being the “real deal”: creating products and services that work, having good intentions, treating people fairly, and taking responsibility for all the impacts an organization creates, whether intended or not. When trust is in the room, great things can happen. Sucher and Gupta’s innovative foundation for executing the elements of trust—competence, motives, means, impact—explains how trust can be woven into the day-to-day and the long term. Most importantly, even when lost, trust can be regained, as illustrated through their accounts of companies across the globe that pull themselves out of scandal and corruption by rebuilding the vital elements of trust.

Building Public Trust

Author : Samuel A. DiPiazza, Jr.
Publisher : John Wiley & Sons
Page : 210 pages
File Size : 32,60 MB
Release : 2002-09-18
Category : Business & Economics
ISBN : 0471432539

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Business reporting in a post-apocalypse global marketplace Clearly, now is the time for creating an effective business-reporting model appropriate for the markets of the twenty-first century. Rather than start from scratch after the Enron-Andersen fiasco, two leading consultants from PricewaterhouseCoopers present a plan that supplements the current model, one in which executives, accountants, analysts, investors, regulators, and other stakeholders can truly embrace the spirit of transparency. The Future of Corporate Reporting highlights the best practices for global financial reporting, explaining the concept of "performance auditing," which focuses on the real performance of the business as opposed to technical adherence to GAAS. Eccles and Masterson also discuss the pros and cons of GAAP v. IAS, present new approaches to reforming financial reporting, and outline a twenty-first-century model of accounting that will improve markets and benefit shareholders.

Public Trust in Business and Its Determinants

Author : Michael Pirson
Publisher :
Page : 0 pages
File Size : 10,37 MB
Release : 2014
Category :
ISBN :

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Public trust in business, or the degree to which external stakeholders such as the public trust business in general is largely understudied. As the relevance of public trust in business becomes ever more obvious to practitioners and scholars, the levels of trust in business have reached alarmingly low levels. On the one hand, political, economic, societal and technical developments lead to more need for public trust in business, on the other hand organizations, especially corporations, are arguably further eroding public trust. Hence, a trust gap is emerging which is likely to impair successful business development. Therefore business executives and scholars have become interested in how organizations can reestablish and maintain public trust to remain legitimate and secure long-term survival. Before scholars and practitioners can answer this important question, we must better understand the concept of public trust. This paper suggests four domains of existing trust research that scholars of public trust in business can draw from. Then we propose several hypotheses which aim to predict the determinants of public trust and test these hypotheses using a factorial vignette methodology. These results provide scholars with more direction as this is, to our knowledge, the first empirical study of public trust. Furthermore the study will enable those companies interested in increasing public trust to better understand respective determinants of public trust.

Trust and Confidence in Government and Public Services

Author : Sue Llewellyn
Publisher : Routledge
Page : 276 pages
File Size : 24,27 MB
Release : 2013-10-28
Category : Business & Economics
ISBN : 1135929726

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Trust and confidence are topical issues. Pundits claim that citizens trust governments and public services increasingly less - identifying a powerful new erosion of confidence that, in the US, goes back at least to Watergate in the 1970s. Recently, media exposure in the UK about MP expenses has been extensive, and a court case ruled in favor of publishing expense claims and against exempting MPs from the scrutiny which all citizens are subject to under ‘freedom of information.’ As a result, revelations about everything from property speculation to bespoke duck pond houses have fueled public outcry, and survey evidence shows that citizens increasingly distrust the government with public resources. This book gathers together arguments and evidence to answers questions such as: What is trust? Can trust be boosted through regulation? What role does leadership play in rebuilding trust? How does trust and confidence affect public services? The chapters in this collection explore these questions across several countries and different sectors of public service provision: health, education, social services, the police, and the third sector. The contributions offer empirical evidence about how the issues of trust and confidence differ across countries and sectors, and develop ideas about how trust and confidence in government and public services may adjust in the information age.

Corporate Performance

Author : Francis W. Steckmest
Publisher : McGraw-Hill Companies
Page : 328 pages
File Size : 20,10 MB
Release : 1982
Category : Business & Economics
ISBN :

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Provides an evaluation of public and business policy issues facing corporate management today. Part I deals with the comprehensive nature of corporate performance and corporate issues. Part II defines and examines the causes and importance of 12 corporate performance issues. Part III focuses on the corporate governance issues of chartering, stockholder rights and boards of directors. Part IV addresses the corporate executive and the public policy environment. Part V reports the findings and conclusions of the study, delineating the role of the large corporation and challenging management to effectively deal with the corporate performance issues.

Corporate Crime and Violence

Author : Russell Mokhiber
Publisher : Random House (NY)
Page : 464 pages
File Size : 49,13 MB
Release : 1988
Category : Business & Economics
ISBN :

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This well-documented report on the corporate behavior that has an adverse impact on public health and environment provides an overview of the problems and offers solutions and reforms to make corporations more responsive to the public good.

Trust Us, We're Experts!

Author : Sheldon Rampton
Publisher : Tarcher
Page : 374 pages
File Size : 34,7 MB
Release : 2001
Category : Business & Economics
ISBN :

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"In Trust Us, We're Experts! journalists Sheldon Rampton and John Stauber unmask the sneaky and widespread methods industry uses to influence opinion through bogus reports, doctored data, and manufactured facts. Rampton and Stauber show how corporations and public relations firms have seized upon remarkable new ways of exploiting your trust to get you to buy what they have to sell: letting you hear their pitch from a neutral third party, such as a professor or a pediatrician or a soccer mom or a watchdog group." "The problem is, these third parties are usually anything but neutral. They have been handpicked, cultivated, and meticulously packaged in order to make you believe what they say. In many cases, they have been paid handsomely for their "opinions.""--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved