[PDF] Managing Controlling And Improving Quality eBook

Author : Douglas C. Montgomery
Publisher : Wiley
Page : 0 pages
File Size : 20,30 MB
Release : 2010-04-12
Category : Technology & Engineering
ISBN : 9780471697916

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This book presents an organized approach to quality management, control, and improvement. Because quality problems usually are the outcome of uncontrolled or excessive variability, statistical tools and other analytical methods play an important role in solving these problems. However, these techniques need to be implemented within a management structure that will ensure success. This text focuses on both the management structure and the statistical and analytical tools. It organizes and presents this material according to many years of teaching, research, and professional practice across a wide range of business and industrial settings.

Author : Amar Sahay
Publisher : Business Expert Press
Page : 206 pages
File Size : 31,83 MB
Release : 2015-12-02
Category : Business & Economics
ISBN : 163157342X

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Quality is a discipline that focuses on product and service excellence. This book is about improving the quality of products and services. The improved quality and reliability lead to higher perceived value and increased market share for a company, thereby increasing revenue and profitability. The book discusses the concepts and dimensions of quality, costs of poor quality, the importance of quality in this highly competitive global economy, and quality programs-Six Sigma and Lean Six Sigma that focus on improving quality in industries. The text integrates quality concepts, statistical methods, and one of the major tools of quality-Statistical Process Control (SPC)-a major part of Six Sigma control phase. A significant part of the book is devoted to process control and the tools of SPC-control charts-used for monitoring, controlling, and improving the processes by identifying the causes of process variation. The fundamentals of control charts, along with SPC techniques for variables and attributes, and process capability analysis and their computer applications are discussed in detail. This book fills a gap in this area by showing the readers comprehensive and step-wise solutions to model and solve quality problems using computers.

Author : Mihaela Kelemen
Publisher : SAGE
Page : 228 pages
File Size : 36,17 MB
Release : 2003-02-28
Category : Business & Economics
ISBN : 9780761969044

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Managing Quality provides a comprehensive review and critical analysis of quality management discourses and techniques by drawing on a number of management disciplines such as operations management, HRM, organizational behaviour, strategy, marketing and organization theory. The book: - introduces readers to key concepts and issues in quality management - provides an overview of both managerial and critical perspectives on quality management - presents the 'wisdom' of quality management gurus - documents the way quality is pursued in manufacturing, service and public sector organizations - compares and contrasts hard and soft technologies of quality management - critically reviews the rhetoric of TQM and business process re-engineering (BPR) - examines the consequences of quality on stakeholders - scrutinizes the language of quality management - documents the mundane nature of quality managemnt practices through the use of real life case studies Managing Quality is an up-to-date and student-centered treatment of quality management that will be essential reading for undergraduate students of operations and quality management. It will also be extremely relevant to all MBA students, and useful reading for students of HRM, organization theory and the sociology of organizations.

Author : Cram101 Textbook Reviews
Publisher : Cram101
Page : 98 pages
File Size : 32,14 MB
Release : 2012-01
Category : Education
ISBN : 9781618120984

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Never HIGHLIGHT a Book Again! Virtually all of the testable terms, concepts, persons, places, and events from the textbook are included. Cram101 Just the FACTS101 studyguides give all of the outlines, highlights, notes, and quizzes for your textbook with optional online comprehensive practice tests. Only Cram101 is Textbook Specific. Accompanys: 9780471697916 .

Author : Barrie G. Dale
Publisher : John Wiley & Sons
Page : 352 pages
File Size : 33,33 MB
Release : 2016-06-21
Category : Business & Economics
ISBN : 111913093X

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An essential quality management resource for students and practitioners alike—now in its sixth edition This popular and highly successful text on Quality Management has been fully revised and updated to reflect recent developments in the field. New to the Sixth Edition is timely coverage of agile development, emerging markets, product research, evidence based decision-making, and quality control. Some of the material has been re-ordered and changes to terminology have been made to bring the book completely up to date. Contributions from new co-author David Bamford offer insights from a veteran teacher and practitioner. A popular resource for students, academics, and business practitioners alike Combines the latest information on quality management system series standards with up-to-date tools, techniques and quality systems Includes insights on quality, operations management, and strategic process improvement Highly relevant for professionals, particularly those involved with reacting to rapid developments in the global market The word "quality" has many definitions, dependent on context and situation. It is often over-used but always in-demand, and it can make or break a business. Quality management is becoming an increasingly vital factor in the success of a product or service, and it requires constant attention and a continuous drive to do better. Managing Quality is a comprehensive resource that helps you ensure – and sustain – high quality standards.

Author : V. Daniel Hunt
Publisher : Irwin Professional Publishing
Page : 290 pages
File Size : 33,8 MB
Release : 1993
Category : Business & Economics
ISBN : 9781556235443

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Managing for Quality is an integrated approach to company-wide quality improvement that shows how to satisfy customer requirements while maintaining quality standards at manageable costs.

Author : James Robert Evans
Publisher : South Western Educational Publishing
Page : 920 pages
File Size : 37,51 MB
Release : 2002
Category : Business & Economics
ISBN :

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Accompanying CD-ROM contains case studies, web links, a glossary, simulations for teaching concepts, and spreadsheet templates in Microsoft Excel formats.

Author : S. Thomas Foster
Publisher : Prentice Hall
Page : 552 pages
File Size : 39,84 MB
Release : 2004
Category : Business & Economics
ISBN :

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This text is an introduction to the field of quality management, integrating the body of knowledge in the areas of quality theory, quality assurance, and quality control.