Author : Transit Cooperative Research Program
Publisher : Transportation Research Board National Academy of Sciences
Page : 0 pages
File Size : 44,56 MB
Release : 1999
Category : CD-ROM Transit Manager Toolkit
ISBN : 9780309066112
This toolkit identifies an array of management principles and techniques, for use by small urban and rural public transportation providers, to assist in managing their transportation services and resources effectively. The toolkit has two parts: a guidebook and a self-assessment tool. The guidebook introduces the idea of customer-driven transit service attributes and includes general management philosophies.