[PDF] Loyalty On The Line eBook

Author : David K. Graham
Publisher : University of Georgia Press
Page : 238 pages
File Size : 26,72 MB
Release : 2018-12-15
Category : History
ISBN : 0820353647

GET BOOK

During the American Civil War, Maryland did not join the Confederacy but nonetheless possessed divided loyalties and sentiments. These divisions came to a head in the years that followed the war. In Loyalty on the Line, David K. Graham argues that Maryland did not adopt a unified postbellum identity and that the state remained divided, with some identifying with the state’s Unionist efforts and others maintaining a connection to the Confederacy and its defeated cause. Depictions of Civil War Maryland, both inside and outside the state, hinged on interpretations of the state’s loyalty. The contested Civil War memories of Maryland not only mirror a much larger national struggle and debate but also reflect a conflict that is more intense and vitriolic than that in the larger national narrative. The close proximity of conflicting Civil War memories within the state contributed to a perpetual contestation. In addition, those outside the state also vigorously argued over the place of Maryland in Civil War memory in order to establish its place in the divisive legacy of the war. By using the dynamics interior to Maryland as a lens for viewing the Civil War, Graham shows how divisive the war remained and how central its memory would be to the United States well into the twentieth century.

Author : David K. Graham
Publisher :
Page : 0 pages
File Size : 20,42 MB
Release : 2023-05
Category : History
ISBN : 9780820364889

GET BOOK

During the American Civil War, Maryland did not join the Confederacy but nonetheless possessed divided loyalties and sentiments. These divisions came to a head in the years that followed the war. In Loyalty on the Line, David K. Graham argues that Maryland did not adopt a unified postbellum identity and that the state remained divided, with some identifying with the state's Unionist efforts and others maintaining a connection to the Confederacy and its defeated cause. Depictions of Civil War Maryland, both inside and outside the state, hinged on interpretations of the state's loyalty. The contested Civil War memories of Maryland not only mirror a much larger national struggle and debate but also reflect a conflict that is more intense and vitriolic than that in the larger national narrative. The close proximity of conflicting Civil War memories within the state contributed to a perpetual contestation. In addition, those outside the state also vigorously argued over the place of Maryland in Civil War memory in order to establish its place in the divisive legacy of the war. By using the dynamics interior to Maryland as a lens for viewing the Civil War, Graham shows how divisive the war remained and how central its memory would be to the United States well into the twentieth century.

Author : Zachery A. Fry
Publisher : UNC Press Books
Page : 336 pages
File Size : 22,49 MB
Release : 2020-02-21
Category : History
ISBN : 1469654466

GET BOOK

The Army of the Potomac was a hotbed of political activity during the Civil War. As a source of dissent widely understood as a frustration for Abraham Lincoln, its onetime commander, George B. McClellan, even secured the Democratic nomination for president in 1864. But in this comprehensive reassessment of the army's politics, Zachery A. Fry argues that the war was an intense political education for its common soldiers. Fry examines several key crisis points to show how enlisted men developed political awareness that went beyond personal loyalties. By studying the struggle between Republicans and Democrats for political allegiance among the army's rank and file, Fry reveals how captains, majors, and colonels spurred a pro-Republican political awakening among the enlisted men, culminating in the army's resounding Republican voice in state and national elections in 1864. For decades, historians have been content to view the Army of the Potomac primarily through the prism of its general officer corps, portraying it as an arm of the Democratic Party loyal to McClellan's leadership and legacy. Fry, in contrast, shifts the story's emphasis to resurrect the successful efforts of proadministration junior officers who educated their men on the war's political dynamics and laid the groundwork for Lincoln's victory in 1864.

Author : Sandy Rogers
Publisher : AMACOM
Page : 223 pages
File Size : 19,13 MB
Release : 2019-04-16
Category : Business & Economics
ISBN : 0814439608

GET BOOK

In business, it’s not enough for people to like you, they need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans. To thrive in today’s economy, it’s not enough for customers to merely like you. They have to love you. Win their hearts and they will not only purchase more—they’ll talk you up to everyone they know. But what turns casual customers into passionate promoters and lifelong buyers? Loyalty experts at FranklinCovey set out to unlock the mysteries of gaining the customer’s loyalty. In an extensive study that involved 1,100 stores and thousands of people, they isolated examples that stood out in terms of revenues and profitability. They found that these “campfire stores” burned brighter than the rest thanks to fiercely loyal customers and the employees who delight in making their customers’ lives easier. Full of eye-opening examples and practical tools, Leading Loyalty helps you infuse empathy, responsibility, and generosity into every interaction and: Make warm, authentic connections Ask the right questions and listen to learn Discover the real job to be done Take ownership of the customer’s issue Follow up and strengthen the relationship Share insights openly and kindly Surprise people with unexpected extras Model, teach, and reinforce these essential behaviors through weekly team huddles It’s time to invest in building loyalty. Leading Loyalty reveals the principles and practices of everyday service heroes—the customer-facing employees who cultivate bonds and lift revenues through the roof.

Author : Troy A. Jollimore
Publisher : Routledge
Page : 129 pages
File Size : 50,34 MB
Release : 2013
Category : Literary Criticism
ISBN : 0415614570

GET BOOK

Loyalty is one of the most highly charged and important issues, often evoking strong feelings and actions. It is also a deceptively difficult concept to grasp. What is loyalty? Is loyalty compatible with impartiality? Are there limits to loyalty and if so, where do they lie? In aglobal era is loyalty to my country an outmoded idea? Drawing on a fascinating array of examples from Socrates' suicidal loyalty to Athens to The Remains of the Day and No Country for Old Men, Troy Jollimore expertly unravels the phenomenon of loyalty from a philosophical standpoint.

Author : Jennifer K. Clark
Publisher :
Page : 0 pages
File Size : 26,31 MB
Release : 2014
Category : Bodyguards
ISBN : 9781621088592

GET BOOK

Reunited with her royal family after being forced to leave her fiancé Prince Alexander, Sarah is thrust into the political turmoil that surrounds her ancestral home, upturning a long-held prophecy. As the voices of dissension mount against her, Sarah turns to her bodyguard, Luther, for protection. But his protection comes with a price.

Author : Forte Consultancy Group
Publisher : Forte Consultancy
Page : 7 pages
File Size : 43,22 MB
Release :
Category :
ISBN :

GET BOOK

As a follow-up to a prior article around loyalty programs gone wrong, herein we define what a utopian loyalty program would like (one which not only satisfies members, but more importantly, has a positive impact on the bottom-line), while highlighting some best-in-class programs that have got it somewhat right…

Author : Jeffrey H. Gitomer
Publisher : Bard Press (TX)
Page : 330 pages
File Size : 25,38 MB
Release : 1998
Category : Business & Economics
ISBN :

GET BOOK

A nationally syndicated columnist and sales trainer shows how to convert "satisfied" customers into "loyal" customers. Includes real-world techniques, helpful checklists, inspiring stories, and thought-provoking self-tests.

Author : Kirk Kazanjian
Publisher : Random House Digital, Inc.
Page : 274 pages
File Size : 26,82 MB
Release : 2013-04-23
Category : Brand loyalty
ISBN : 0385346948

GET BOOK

A practical, story-driven book on the importance of building and inspiring loyalty among employees, customers, clients, and vendors, based on the lessons learned from the phenomenally successful Enterprise car rental company.

Author : Frederick F. Reichheld
Publisher : Harvard Business Press
Page : 248 pages
File Size : 29,24 MB
Release : 2001
Category : Business & Economics
ISBN : 9781578512058

GET BOOK

Reichheld draws upon case studies of a variety of businesses including Harley-Davidson, Dell Computer, and Enterprise Rent-A-Car to show how employee and customer loyalty promote financial success. His approach to developing loyalty is based upon six principles of leadership including never profiting at the expense of partners, rewarding the right results, and honest communication. Reichheld is a Bain Fellow and author of The Loyalty Effect. c. Book News Inc.