[PDF] Listening Effectively eBook

Author : Air University Press
Publisher :
Page : 86 pages
File Size : 34,6 MB
Release : 2019-07-09
Category :
ISBN : 9781079362404

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Everyone can be a better listener. Using the concepts of what we think, feel, and do about listening, Dr. Kline promotes the need for honing this often neglected communication skill. He presents logical, practical methods that will help you to become a better listener in your personal and professional life in everyday and critical situations.Listening is the neglected communication skill. While all of us have had instruction in reading, writing, and speaking, few have had any formal instruction in listening. This void in our education is especially interesting in light of research showing that most of us spend seven of every 10 minutes we are awake in some form of communication activity. Of these seven minutes (or 70 percent of the time we are awake), 10 percent is spent writing, 15 percent reading, 30 percent talking, and 45 percent listening.

Author : John A. Kline
Publisher :
Page : 76 pages
File Size : 40,86 MB
Release : 1996
Category : Psychology
ISBN : 9781585660094

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Listening Effectively takes a "how to" approach to the listening process. Everyone can be a better listener. This book provides information to help in a logical and practical way. To lay the groundwork for the rest of the book, the first chapter presents the need for better listening. This discussion covers, among other things, the fact that few people have ever received any formal training in effective listening. Some real-life examples of the need for better listening are given. The second chapter focuses on things we think are true about listening, but are not; that is, common fallacies about listening. Those who know these fallacies can probably use a refresher. And those who haven't been exposed to them before should benefit greatly, though some may find it difficult to release erroneous beliefs. The third chapter discusses the listening process, from receiving sound waves to taking action on remembered instructions. Five steps of the process are explained: receiving, attending, understanding, responding, and remembering. Examples are provided to aid each step of the process. The fourth chapter discusses the five types of listening informative, relationship, appreciative, critical, and discriminative. Emphasis is given on how to adjust to each listening situation. The last chapter presents guidelines for effective listening. This discussion covers what we think, how we feel, and what we do about listening. Effective listening has a great deal to do with all of those. I hope this book will help everyone who reads it to become a better listener.

Author : Richard Banks
Publisher :
Page : 172 pages
File Size : 14,79 MB
Release : 2021-10-06
Category :
ISBN :

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Do you want to improve your relationships and productivity, all by simply changing your listening habits? Listening is the forgotten communication skill, but arguably, the most significant. It is a crucial part of our ability to engage and communicate with others. Listening actively, however, takes this skillset up a level. Almost everyone sincerely believes that they listen effectively; however, good listening skills are rare. Most of us have never been taught the habits that would make us effective listeners, so they need to be practiced and developed. As you develop your listening with purpose, understanding and empathy, you will build better trust and stronger relationships. You already understand the importance of quality communication. But good communication is built not on speaking but on listening. When we learn to actively listen-to listen well-this ability resonates through all our relationships and interactions. Research has found that by listening actively, you will obtain more information, increase others' trust in you, reduce conflict, and better understand the message being delivered. In 10 easy steps, you can go from being a poor listener to an excellent one. At each step, you'll learn how to navigate the pitfalls of strained communication, transforming your ability to exchange accurate, complete information and deepen emotional understanding and connectedness. You'll discover 10 easy-to-learn steps to becoming a better listener, with practical examples of do's and don'ts. These strategies will teach you how to: Focus your attention Listen with purpose and empathy Improve as a leader Develop healthier relationships Each chapter in this book will teach you about a vital component of active listening. While listening sounds simple, it's anything but. Listening well, listening deeply, is an interconnected, complex process. But the result is well worth the effort, equipping you to undo the damage to your relationships inflicted by shallow or dismissive listening. Are you ready to take the leap and completely change your listening? If you're prepared to be amazed by the improvement in your personal productivity and interpersonal relationships, start reading!

Author : Mortimer J. Adler
Publisher : Simon and Schuster
Page : 228 pages
File Size : 25,5 MB
Release : 1997-04-01
Category : Self-Help
ISBN : 1439104891

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From the author of the bestselling How to Read a Book comes a comprehensive and practical guide for learning how to speak and listen more effectively. With over half a million copies in print of his “living classic” How to Read a Book in print, intellectual, philosopher, and academic Mortimer J. Adler set out to write an accompanying volume on speaking and listening, offering the impressive depth of knowledge and accessible panache that distinguished his first book. In How to Speak How to Listen, Adler explains the fundamental principles of communicating through speech, with sections on such specialized presentations as the sales talk, the lecture, and question-and-answer sessions and advice on effective listening and learning by discussion.

Author : Marty Brounstein
Publisher : John Wiley & Sons
Page : 389 pages
File Size : 48,17 MB
Release : 2011-03-16
Category : Business & Economics
ISBN : 1118053729

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A friendly guide that teaches you effective methods of communication to avoid common conflicts and make your voice heard in the office Communicating Effectively For Dummies shows you how to get your point across at work and interact productively with bosses and coworkers. Applying your knowledge and skill to your job is the easy part; working well with others is often the hard part. This helpful guide lets you maximize your personal interactions, even when resolving conflicts, dealing with customers, or giving difficult presentations. Whether you're the CEO of a major corporation, a small business owner, or a team manager, effective and clear communication is imperative to your success. From keeping your listener engaged to learning to become a better listener, Communicating Effectively For Dummies offers all the strategies, tips, and advice you need to: Learn how to become an active listener Accentuate the positive in negative situations Find win-win solutions for conflicts Stay on track when writing e-mails and letters Handle presentations, interviews, and other challenges Speak forcefully and assertively without alienating others This friendly and comprehensive guide gives you the keys to a thriving career with expert advice on effective verbal and nonverbal communication. From mastering your own facial expressions (and reading them in others) to being a happy boss, this book covers all the angles: Becoming aware of your own assumptions Dealing with passive-aggressive communicators What to say to help someone open up to you Communicating through eye contact and body language Maintaining a positive attitude Dealing with sensitive issues Effective conflict resolution models When to use e-mail, the phone, or a face-to-face meeting Dealing with angry customers Coaching your staff to communicate better In today's high-stress work environment, good communication skills are imperative for keeping your cool and getting your point across. With your own copy of Communicating Effectively For Dummies, you'll know what to say, how to say it, and that being a good listener can often be the difference between getting ahead and just getting by.

Author : Harvey Robbins
Publisher : Amacom Books
Page : 80 pages
File Size : 22,61 MB
Release : 1992
Category : Business & Economics
ISBN : 9780814477939

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Explains what the communication gap is, looks at the major barriers to effective communication, and focuses on techniques for better listening and speaking

Author : Harvard Business Review
Publisher : Harvard Business Press
Page : 165 pages
File Size : 49,98 MB
Release : 2021-08-03
Category : Business & Economics
ISBN : 1647820901

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Break down the barriers to effective collaboration. For cross-functional projects to work, you need to bring together diverse ideas and resources from across your organization. But office politics, conflicting objectives, and lack of clear authority can get in the way. The HBR Guide to Collaborative Teams provides practical tips and advice to help you collaborate more effectively. Whether you're leading your own direct reports or building a talented group from disparate parts of your organization, you'll discover how to align others' goals and skills so you can solve problems as a team and deliver great results. You'll learn to: Develop a shared purpose Bust departmental silos Lead employees who don't report to you Overcome conflict and turf wars Prevent collaborative overload and fatigue Use the right tools for virtual information sharing Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Author : Kate Murphy
Publisher : Celadon Books
Page : 304 pages
File Size : 38,52 MB
Release : 2020-01-07
Category : Psychology
ISBN : 1250297206

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When was the last time you listened to someone, or someone really listened to you? "If you’re like most people, you don’t listen as often or as well as you’d like. There’s no one better qualified than a talented journalist to introduce you to the right mindset and skillset—and this book does it with science and humor." -Adam Grant, #1 New York Times bestselling author of Originals and Give and Take **Hand picked by Malcolm Gladwell, Adam Grant, Susan Cain, and Daniel Pink for Next Big Ideas Club** "An essential book for our times." -Lori Gottlieb, New York Times bestselling author of Maybe You Should Talk to Someone At work, we’re taught to lead the conversation. On social media, we shape our personal narratives. At parties, we talk over one another. So do our politicians. We’re not listening. And no one is listening to us. Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it’s making us lonelier, more isolated, and less tolerant than ever before. A listener by trade, New York Times contributor Kate Murphy wanted to know how we got here. In this always illuminating and often humorous deep dive, Murphy explains why we’re not listening, what it’s doing to us, and how we can reverse the trend. She makes accessible the psychology, neuroscience, and sociology of listening while also introducing us to some of the best listeners out there (including a CIA agent, focus group moderator, bartender, radio producer, and top furniture salesman). Equal parts cultural observation, scientific exploration, and rousing call to action that's full of practical advice, You're Not Listening is to listening what Susan Cain's Quiet was to introversion. It’s time to stop talking and start listening.

Author : Michael B. Gilbert
Publisher : R&L Education
Page : 191 pages
File Size : 41,8 MB
Release : 2012-12-03
Category : Education
ISBN : 161048598X

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Communicating Effectively: Tools for Educational Leaders,second edition, provides a unique perspective for aspiring and practicing educational leaders to expand their problem-solving and conflict-resolution strategies. Starting with an exploration of listening problems and solutions, this book evolves into an examination of how people perceive reality, what motivates them, and what happens when their needs are not met. The concepts of Process Communication, developed by clinical psychologist Taibi Kahler through his background in transactional analysis, provide the basis for the techniques from which educational leaders might choose. Communicating Effectively suggests new ways to understand the people with whom we interact, first by listening and then by understanding what our perceptions, channels, and motivation. Likewise, Michael Gilbert presents examples of problems and positive suggestions to intervene when communication is not effective.