[PDF] Less Profit Less Care eBook

Author : Institute of Medicine
Publisher : National Academies Press
Page : 580 pages
File Size : 32,16 MB
Release : 1986-01-01
Category : Medical
ISBN : 0309036437

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"[This book is] the most authoritative assessment of the advantages and disadvantages of recent trends toward the commercialization of health care," says Robert Pear of The New York Times. This major study by the Institute of Medicine examines virtually all aspects of for-profit health care in the United States, including the quality and availability of health care, the cost of medical care, access to financial capital, implications for education and research, and the fiduciary role of the physician. In addition to the report, the book contains 15 papers by experts in the field of for-profit health care covering a broad range of topicsâ€"from trends in the growth of major investor-owned hospital companies to the ethical issues in for-profit health care. "The report makes a lasting contribution to the health policy literature." â€"Journal of Health Politics, Policy and Law.

Author : John A. GOODMAN
Publisher : AMACOM Div American Mgmt Assn
Page : 274 pages
File Size : 36,81 MB
Release : 2009-05-13
Category : Business & Economics
ISBN : 081441334X

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The success of any organization depends on high-quality customer service. But for companies that strategically align customer service with their overall corporate strategy, it can transcend typical good business to become a profitable word-of-mouth machine that will transform the bottom line. Drawing on over thirty years of research for companies such as 3M, American Express, Chik-Fil-A, USAA, Coca-Cola, FedEx, GE, Cisco Systems, Neiman Marcus, and Toyota, author Goodman uses formal research, case studies, and patented practices to show readers how they can: • calculate the financial impact of good and bad customer service • make the financial case for customer service improvements • systematically identify the causes of problems • align customer service with their brand • harness customer service strategy into their organization's culture and behavior Filled with proven strategies and eye-opening case studies, this book challenges many aspects of conventional wisdom—using hard data—and reveals how any organization can earn more loyalty, win more customers...and improve their financial bottom line.

Author : Nancy R. Hooyman
Publisher : SAGE Publications
Page : 433 pages
File Size : 31,90 MB
Release : 1995-08-29
Category : Social Science
ISBN : 1452247315

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Today women find themselves playing an ever-increasing role in caring for older family members who are frail, developmentally disabled, or suffering from serious mental illness. While this has role of women as caregivers has been documented, the actual impact on the lives of women has remained largely unstudied. In this volume, the authors examine caregiving as a central feminist issue, looking at its impact on women socially, personally, and economically. The authors review how changing family structures, the changing economy and workforce, and the changing health care demands of needy adults have impacted on women′s lives. They critique existing public and private policies, demonstrating a need for fundamental structural changes in social institutions and attitudes to improve the lives of women. Finally, they propose a social model of care that is oriented toward gender justice--recognition of the work of caring and its impact upon women socially, personally, and economically. For students, scholars and practitioners in the field of gerontology, gender studies, and social work, this book is a must.

Author : Marcia Stanhope
Publisher : Elsevier Health Sciences
Page : 1131 pages
File Size : 46,63 MB
Release : 2013-10-15
Category : Medical
ISBN : 0323241735

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This Revised Reprint of our 8th edition, the "gold standard" in community health nursing, Public Health Nursing: Population-Centered Health Care in the Community, has been updated with a new Quality and Safety Education in Nursing (QSEN) appendix that features examples of incorporating knowledge, skills, and attitudes to improve quality and safety in community/public health nursing practice. As with the previous version, this text provides comprehensive and up-to-date content to keep you at the forefront of the ever-changing community health climate and prepare you for an effective nursing career. In addition to concepts and interventions for individuals, families, and communities, this text also incorporates real-life applications of the public nurse's role, Healthy People 2020 initiatives, new chapters on forensics and genomics, plus timely coverage of disaster management and important client populations such as pregnant teens, the homeless, immigrants, and more. Evidence-Based Practice boxes illustrate how the latest research findings apply to public/community health nursing.Separate chapters on disease outbreak investigation and disaster management describe the nurse's role in surveilling public health and managing these types of threats to public health.Separate unit on the public/community health nurse's role describes the different functions of the public/community health nurse within the community.Levels of Prevention boxes show how community/public health nurses deliver health care interventions at the primary, secondary, and tertiary levels of prevention.What Do You Think?, Did You Know?, and How To? boxes use practical examples and critical thinking exercises to illustrate chapter content.The Cutting Edge highlights significant issues and new approaches to community-oriented nursing practice.Practice Application provides case studies with critical thinking questions.Separate chapters on community health initiatives thoroughly describe different approaches to promoting health among populations.Appendixes offer additional resources and key information, such as screening and assessment tools and clinical practice guidelines. NEW! Quality and Safety Education in Nursing (QSEN) appendix features examples of incorporating knowledge, skills, and attitudes to improve quality and safety in community/public health nursing practice.NEW! Linking Content to Practice boxes provide real-life applications for chapter content.NEW! Healthy People 2020 feature boxes highlight the goals and objectives for promoting health and wellness over the next decade.NEW! Forensic Nursing in the Community chapter focuses on the unique role of forensic nurses in public health and safety, interpersonal violence, mass violence, and disasters. NEW! Genomics in Public Health Nursing chapter includes a history of genetics and genomics and their impact on public/community health nursing care.

Author : Joe Flower
Publisher : CRC Press
Page : 296 pages
File Size : 12,93 MB
Release : 2012-04-24
Category : Business & Economics
ISBN : 1466511273

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There is a secret inside healthcare, and it‘s this: We can do healthcare for a lot less money. The only way to do that is to do it a lot better. We know it‘s possible because it is happening now. In pockets and branches across healthcare, people are receiving better healthcare for a lot less. Some employers, states, tribes, and health systems are d