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Author : Louise Sloan
Publisher : Penguin
Page : 308 pages
File Size : 24,11 MB
Release : 2007
Category : Family & Relationships
ISBN : 9781583332863
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Author : Louise Sloan
Publisher : Penguin
Page : 308 pages
File Size : 24,44 MB
Release : 2007-10-18
Category : Health & Fitness
ISBN : 110121578X
More information to be announced soon on this forthcoming title from Penguin USA
Author : Louise Sloan
Publisher :
Page : 0 pages
File Size : 43,87 MB
Release : 2007
Category : Artificial insemination, Human
ISBN :
Author : Jeffrey H. Gitomer
Publisher : Amacom Books
Page : 224 pages
File Size : 20,96 MB
Release : 1999
Category : Business & Economics
ISBN : 9780814470305
The successful "Knock Your Socks Off" (KYSO) formula for wowing customers is back, adapted into a surefire strategy for winning sales by the illustrious consulting team of Gitomer and Zemke. The book will help salespeople succeed in today's complex and stiffly competitive sales environment.
Author : Rachel Friedman
Publisher : Bantam
Page : 321 pages
File Size : 36,81 MB
Release : 2011-03-29
Category : Biography & Autobiography
ISBN : 038534337X
Rachel Friedman has always been the consummate good girl who does well in school and plays it safe, so the college grad surprises no one more than herself when, on a whim (and in an effort to escape impending life decisions), she buys a ticket to Ireland, a place she has never visited. There she forms an unlikely bond with a free-spirited Australian girl, a born adventurer who spurs Rachel on to a yearlong odyssey that takes her to three continents, fills her life with newfound friends, and gives birth to a previously unrealized passion for adventure. As her journey takes her to Australia and South America, Rachel discovers and embraces her love of travel and unlocks more truths about herself than she ever realized she was seeking. Along the way, the erstwhile good girl finally learns to do something she’s never done before: simply live for the moment.
Author : Daniel Beaty
Publisher : Little, Brown Books for Young Readers
Page : 44 pages
File Size : 29,70 MB
Release : 2013-12-17
Category : Juvenile Fiction
ISBN : 0316400947
Winner of a Coretta Scott King Illustrator Medal and the Boston Horn Book Award A simple, powerful book for children, about an absent father and the love he leaves behind Every morning, I play a game with my father.He goes knock knock on my doorand I pretend to be asleeptill he gets right next to the bed.And my papa, he tells me, "I love you." But what happens when, one day, that "knock knock" doesn't come? This powerful and inspiring book shows the love that an absent parent can leave behind, and the strength that children find in themselves as they grow up and follow their dreams.
Author : Chip Bell
Publisher : AMACOM
Page : 250 pages
File Size : 10,10 MB
Release : 2013-05-01
Category : Business & Economics
ISBN : 0814432050
You may have your industry’s most prolific product or service in the marketplace, but your customers’ loyalty and checkbooks will only go as far as your customer service will allow. In the end, customers will not recognize the minor advantages of your superior product, but poor customer service will stand out like the Vegas strip on a moonless night. So the most vital question any manager or business owner can ask themselves today is, how well are you training, coaching, and supporting your company’s frontline employees?The invaluable, must-have Managing Knock Your Socks Off Service shows managers and supervisors how to: • Find and retain service-oriented people • Understand customer needs, expectations, and desires • Build a service vision • Design a user-friendly service delivery process • Involve and inspire employees • Recognize and reward good performance Fully updated with new chapters on: learning from lost customers; inciting passion and incentivizing service; fostering trust; and delivering great customer experiences online, this indispensable resource provides absolutely everything managers need to ensure their frontline employees become their company's biggest asset.
Author : Varian Johnson
Publisher : Scholastic Inc.
Page : 295 pages
File Size : 13,11 MB
Release : 2018-03-27
Category : Juvenile Fiction
ISBN : 0545952794
A Coretta Scott King Author Honor and Boston Globe / Horn Book Honor winner!"Powerful.... Johnson writes about the long shadows of the past with such ambition that any reader with a taste for mystery will appreciate the puzzle Candice and Brandon must solve." -- The New York Times Book ReviewWhen Candice finds a letter in an old attic in Lambert, South Carolina, she isn't sure she should read it. It's addressed to her grandmother, who left the town in shame. But the letter describes a young woman. An injustice that happened decades ago. A mystery enfolding its writer. And the fortune that awaits the person who solves the puzzle.So with the help of Brandon, the quiet boy across the street, she begins to decipher the clues. The challenge will lead them deep into Lambert's history, full of ugly deeds, forgotten heroes, and one great love; and deeper into their own families, with their own unspoken secrets. Can they find the fortune and fulfill the letter's promise before the answers slip into the past yet again?
Author : Jeffrey A. Wands
Publisher : Simon and Schuster
Page : 226 pages
File Size : 42,49 MB
Release : 2010-07-13
Category : Self-Help
ISBN : 1416597492
Successful psychic medium Jeffrey Wands invites you to embark on a wondrous journey of discovery and harness the power within. Jeffrey believes that each of us is a giant treasure chest waiting to be filled with the gifts that we’ve been given, but most of us have not summoned the courage to open ourselves up to discover our personal treasures. When you are brave enough, you can change your mind and change your life. Here, Jeffrey breaks the process down into six simple, easy-to-follow keys: Key #1: Evaluate Yourself Key #2: Gather Your Soul Mates Key #3: Make Sure Your Home Is Your Castle Key #4: Bring More Prosperity into Your Life Key #5: Seek More Spiritual Strength Key #6: Maintain Your Emotional and Physical Health These six keys will allow you to dig deep inside, to look at every aspect of your life, and to achieve your greatest potential.
Author : Martin Yate
Publisher : Adams Media
Page : 256 pages
File Size : 36,50 MB
Release : 2012-12-18
Category : Business & Economics
ISBN : 9781440536793
Land the job you want! The interview is one of the most crucial moments of the job search experience and your chance to show your potential employer that you have what it takes to succeed in the position. In order to do that in today's highly competitive job search environment, though, you'll have to find a way to stand out from the crowd. Using his twenty-five years of experience, New York Times bestselling author Martin Yate has established a set of rules for job interviews that is sure to get you noticed. Instead of memorizing canned answers, Yate provides you with an explanation of the thought behind more than 300 questions and answers, so that you'll always know what the interviewer is really asking and how you should respond. Packed with information on handling stress questions and weird interview venues, this book also teaches you how to keep your cool--and confidence--from the moment you step inside the building. With Knock 'em Dead Job Interview, you will finally be able to differentiate yourself from the competition and score the job!