[PDF] Improving The Use Of Management By Objectives In Police Departments eBook

Author : Harry P. Hatry
Publisher :
Page : 96 pages
File Size : 25,93 MB
Release : 1986
Category : Police administration
ISBN :

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This report examines the practical issues that police departments face when considering the adoption, design, and implementation of "quality circle" programs, in which small groups of employees, primarily nonmanagement personnel from the same work unit, meet regularly to identify, analyze, and recommend solutions to problems confronting their work unit. This book reports on a 2-year (1983 and 1984) study of quality circles that involved a relevant literature review, a mail survey of police departments, telephone interviews with department personnel responsible for quality circles, a review of materials, and onsite field work. The study resulted in indications of the likely outcomes of police quality circles and information about specific ways to better apply quality circles and similar employee participation programs in police departments. The study concludes that the use of quality circles in police departments has the potential to achieve a number of small-scale service improvements in work units that use them. The effective use of quality circles, however, requires modest expenditures for training, overtime pay, and other activities of quality circles. There is no evidence to date that quality circles produce any major improvements in service delivery or productivity. The circles have typically focused on improving working conditions and the resolution of relatively minor, narrowly focused operating problems. Absent continuing maintenance of the circles and the identification of issues that impact employees' work, quality circles tend to deteriorate after a year or two. The long-term survival of quality circles depends on voluntary participation, a motivated facilitator who is given time to devote to the circle's operation, and explicit support and recognition from upper management. Detailed recommendations are offered for the development and maintenance of quality circles so they can fulfill their potential for improving work unit operations and employee morale. 24 notes and 101 references.

Author : Harry W. More
Publisher : Charles C Thomas Publisher
Page : 259 pages
File Size : 26,52 MB
Release : 2012-09-01
Category : Political Science
ISBN : 039808825X

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The law enforcement profession is well aware of the need for performance-based management. Results are what count and programs are increasingly required to demonstrate that activities and programs are viable and worthy of budgetary support. This emphasizes the necessity of ensuring that the managerial processes foster accountability. To ensure success, it is essential that organizational leaders encourage and constantly supervise this management process. Performance improvement occurs when there is an ongoing process that creates strategic performance objectives, such as measures performance, collects, and analyses, which result in the reporting of performance data that can focus on improvement. The key chapter in the text is entitled “Accountability for Performance” inasmuch as it circumscribes the remainder of the concepts discussed, and reviews the necessity of creating an accountability environment fostered by positive communications. The pivotal aspects of accountability are discussed, and each of the five levels reviewed. Chapters deal with a range of potential evaluation tools to include logic models, crime mapping, program evaluation techniques, and problem solving. Considerable attention is given to performance measurement, the different types of measurement and commonly used measures in law enforcement. There is also a brief discussion of CompStat and its four principles with special emphasis on relentless follow-up and assessment. In addition, attention is given to the utilization of performance information and the research measurements that create process improvements. Within the proactive problem-solving process, the reader will find basic questions for the scanning process, objectives, means of defining a problem, environmental surveys, and the recognized sequence of analysis. Consideration is given to the discussion of data quality, verification, validation, and information sources. Law enforcement professionals, re-searchers, planners, policymakers, and stakeholders at all levels can use this text as a significant resource in the development of performance-based management that stresses accountability, competence and performance.

Author : Advisory Group on Productivity in Law Enforcement
Publisher :
Page : 100 pages
File Size : 40,1 MB
Release : 1973
Category : Police
ISBN :

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USA. Report on ways of improving police force productivity - discusses productivity measurement techniques, equipment use, human resources management, recruitment and training measures, etc. Bibliography pp. 74 to 76, graphs, references and statistical tables.

Author : Egan K. Green
Publisher : Routledge
Page : 423 pages
File Size : 31,46 MB
Release : 2017-09-29
Category : Political Science
ISBN : 1315472325

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The Police Manager, 8th Edition, is a major update, with a completely fresh chapter on school resource officers, based on a new case study, and a new chapter on managing high-profile events. Every police agency today faces the possibility of controversy, and the need to train managers to deal appropriately with the media and the public continues to increase. Green, building on the foundation laid by Ronald Lynch in prior editions, gives practical, field-tested guidance to students and professionals who aspire to leadership roles in law enforcement, providing a comprehensive explanation of issues and challenges that they will face as police supervisors. The book is divided into four parts, covering historical and philosophical underpinnings, behavioral aspects of police management, functional aspects of police management, and major issues in modern police work. This eighth edition is ideal for police management courses in U.S. undergraduate criminal justice programs, as well as for law enforcement practitioners preparing for promotional examinations. The text is also appropriate for broader criminal justice management courses.