[PDF] Improving Consistency In Performance Measurement System Design eBook

Author : Robinson Salazar Rua
Publisher : Springer Nature
Page : 125 pages
File Size : 28,54 MB
Release : 2023-03-10
Category : Business & Economics
ISBN : 3031246993

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This book analyzes behavioral distortions in public schools and delineates outcome-based performance measurement systems that can prevent and mitigate them. An instrumental view of dynamic performance management (DPM) is used to support the endeavor by identifying how performance drivers affect end results of outcome and output, how end results affect strategic resources, and how strategic resources and benchmarks define the dynamics of performance drivers. This approach is also used to promote a shift from an output-oriented to an outcome-oriented view in performance management, with the aim of achieving sustainable results in the long term. The book also includes a comprehensive literature review at the end of each chapter, intended to strengthen readers’ knowledge and encourage further research. Given its scope, the book will appeal to graduate students in public management, researchers in performance management, system dynamics, and education, and decision-makers in public schools.

Author : Bjørn Andersen
Publisher : Asq Press
Page : 188 pages
File Size : 10,4 MB
Release : 2002
Category : Technology & Engineering
ISBN : 9780873895200

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Performance measurement is firmly entrenched in many aspects of our society: the grades we receive in school, the approval rating of our politicians, the statistics of our favorite athletes. However, most employees do not have an effective performance measurement system to evaluate and ultimately motivate them to perform better in their daily endeavors. Performance Measurement Explained: Designing and Implementing Your State-of-the-Art System is a complete and easy-to-use guide to establishing a performance measurement system in any organization. Written to be easy to use at any level, this book explains the systematic process for designing and implementing a performance measurement system. the best-selling authors provide a step-by-step performance measurement system design process, including information on what to measure, how to measure it, and how to evaluate the results. the book contains many illustrations and charts, with numerous examples and case studies. an outstanding guide for any manager looking to improve employee performance. I am confident that this will be a valuable book to many indivduals and companies. I have been looking for a tool like Performance Measurement Explained for a long time. - Jens W. Kuehne, Quality Engineer Detroit Diesel Corporation.

Author : Dean R. Spitzer
Publisher :
Page : 0 pages
File Size : 26,52 MB
Release :
Category : Industrial management
ISBN :

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You can't accurately gauge your company's performance if you don't know what -- or how -- to measure. It's no secret that you can't improve your organization's performance without measuring it. In fact, every function, unit, process, and the organization as a whole, is built and run according to the parameters and expectations of its measurement system. So you'd better make sure you're doing it right. All too often, performance measurement creates dysfunction, whether among individuals, teams, or across entire divisions and companies. Most traditional measurement systems actually encourage unhealthy competition for personal gain, creating internal conflict and breeding distrust of performance measurement. Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization. Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used. His ""socialization of measurement"" process focuses on learning and improvement from measurement, and on the importance of asking such questions as: How well do our measures reflect our business model? How successfully are they driving our strategy? What should we be measuring and not measuring? Are the right people having the right measurement discussions? Performance measurement is a dynamic process that calls for an awareness of the balance necessary between seemingly disparate ideas: the technical and the social aspects of performance measurement. For example, you need technology to manage the flood of data, but you must make sure that it supports the people who will be making decisions and taking action crucial to your organization's success. This book shows you how to design that technical-social balance into your measurement system. While it is urgent to start taking action now, transforming your organization's performance measurement system will take time. Transforming Performance Measurement gives you assessment tools to gauge where you are now and a roadmap for moving, with little or no disruption, to a more "transformational" and mature measurement system. The book also provides 34 TMAPs, Transform ...

Author : Fiorenzo Franceschini
Publisher : Springer Science & Business Media
Page : 250 pages
File Size : 11,78 MB
Release : 2007-08-13
Category : Business & Economics
ISBN : 3540732128

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Companies are what they measure and the selection of good performance indicators is not an easy process. This monograph suggests how to identify indicators that achieve a balance in these effects and enhance long-term profitability. It focuses on the designing of a Performance Measurement System (PMS).

Author : James L. Moseley
Publisher : John Wiley & Sons
Page : 448 pages
File Size : 49,46 MB
Release : 2009-12-09
Category : Business & Economics
ISBN : 0470190671

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HANDBOOK of IMPROVING PERFORMANCE IN THE WORKPLACE Volume 3: Measurement and Evaluation Volume Three of the Handbook of Improving Performance in the Workplace focuses on Measurement and Evaluation and represents an invaluable addition to the literature that supports the field and practice of Instructional Systems Design. With contributions from leading national scholars and practitioners, this volume is filled with information on time-tested theories, leading-edge research, developments, and applications and provides a comprehensive review of the most pertinent information available on critical topics, including: Measuring and Evaluating Learning and Performance, Designing Evaluation, Qualitative and Quantitative Performance Measurements, Evidence-based Performance Measurements, Analyzing Data, Planning Performance Measurement and Evaluation, Strategies for Implementation, Business Evaluation Strategy, Measurement and Evaluation in Non-Profit Sectors, among many others. It also contains illustrative case studies and performance support tools. Sponsored by International Society for Performance Improvement (ISPI), the Handbook of Improving Performance in the Workplace, three-volume reference, covers three core areas of interest including Instructional Design and Training Delivery, Selecting and Implementing Performance Interventions, and Measurement and Evaluation.

Author : Patria de Lancer Julnes
Publisher : Routledge
Page : 265 pages
File Size : 30,74 MB
Release : 2014-12-18
Category : Business & Economics
ISBN : 1317462882

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This volume in the "ASPA Classics" series compiles the most influential contributions to the theory and practice of performance measurement that have been published in various journals affiliated with the American Society for Public Administration. The book includes major sections of original text along with the readings, and provides students and practitioners with a handy reference source for theory development and practice improvement in performance measurement. The coverage is broad, including methods and techniques for developing effective performance measurement systems, building performance-based management systems, and sustaining performance-based budgeting. The articles are all classics in the field that have endured the test of time and are considered 'must reads' on performance measurement.

Author : Ferdinand Tesoro
Publisher : Pfeiffer
Page : 184 pages
File Size : 18,69 MB
Release : 2000
Category : Business & Economics
ISBN :

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Do have the necessary ingredients to measure performance? Follow the recipe in this easy-to-use, easy-to-understand guide focused specifically on performance measurement-and create the system your organization needs to measure performance, now and in the future. This book is what every human resource development professional has been asking for: A simple, user-friendly, cookbook approach to all the steps involved in measuring performance Easy access to current, relevant, and reliable training, business, and financial information Help with making the fact-based, data-driven training- and performance-related decisions that all HRD professionals have to make A guide to designing, implementing, and managing a performance measurement system A set of generic, customizable templates, tools, job aids, and techniques included on CD-ROM With an ever-increasing demand for accountability in training and employee educational programs within organizations, businesses must meet stated goals by providing training that is based on stated company goals and objectives. This guide not only provides you with a means to measure progress and ongoing performance, it also links that measurement to the success of your organization. You'll also get the unique global perspective of authors Tesoro and Tootson, who offer pointers on how to measure performance in international settings as well as a tool-packed CD-ROM which contains a "return-on-investment (ROI) calculator." What's the recipe for success? This cookbook approach to evaluating and measuring ongoing performance has everything you need. There may be other books on performance improvement . . . but this is the only book that will provide you with a step-by-step process as well as a CD-ROM with all the tools and templates you'll need for creating an effective and easy-to-use system for measuring performance. You'll use this book to: Make fact-based business decisions related to training and performance improvement Plan, design, implement, and manage an effective performance measurement system Set training priorities and goals Compare forecast and actual data Link training metrics with business metrics Increase your credibility and your contributions within your organization

Author : Marc J. Epstein
Publisher : Emerald Group Publishing
Page : 371 pages
File Size : 20,1 MB
Release : 2008-08-04
Category : Business & Economics
ISBN : 1849505713

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Presents a collection of research in management control and performance measurement. This book offers guidance for both academic researchers and managers as they work toward improving organizations.

Author : Dina Gray
Publisher : John Wiley & Sons
Page : 238 pages
File Size : 19,53 MB
Release : 2015-01-27
Category : Business & Economics
ISBN : 1119970709

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A clearer, more accurate performance management strategy Over the past two decades, performance measurement has profoundly changed societies, organizations and the way we live and work. We can now access incredible quantities of data, display, review and report complex information in real time, and monitor employees and processes in detail. But have all these investments in collecting, analysing and reporting data helped companies, governments and people perform better? Measurement Madness is an engaging read, full of anecdotes so peculiar you'll hardly believe them. Each one highlights a performance measurement initiative that went wrong, explains why and – most importantly – shows you how to avoid making the same mistake yourself. The dangers of poorly designed performance measurement are numerous, and even the best how-to guides don't explain how to avoid them. Measurement Madness fills in the gap, showing how to ensure you’re measuring the right things, rewarding the behaviours that deserve rewarding, and interpreting results in a way that will improve things rather than complicate them. This book will help you to recognize, correct and even avoid common performance measurement problems, including: Measuring for the sake of measuring Assuming that measurement is an instant fix for performance issues Comparing sets of data that have nothing in common and hoping to learn something Using targets and rewards to promote certain behaviours, and achieving exactly the opposite ones. Reading Measurement Madness will enable you to design a simple, effective performance measurement system, which will have the intended result of creating value in your organization.