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Featuring strategies employed in Lean, this volume describes the experiences of organizations using TWI more than 60 years after the Training Within Industry program turned the U.S. into the industrial giant that won World War II. Based on their experience implementing TWI in organizations as diverse as Virginia Mason Medical Center and Donnelly Ma
Building a Global Learning Organization: Using TWI to Succeed with Strategic Workforce Expansion in the LEGO Group describes how a multinational company developed a global structure for learning based on the TWI (Training Within Industry) program to create and sustain standardized work across multiple language and cultural platforms. In this book,
Addressing the challenges involved in achieving standard work in health care, Getting to Standard Work in Health Care: Using TWI to Create a Foundation for Quality Care describes how to incorporate the most widely used Training Within Industry (TWI) method, the Job Instruction (JI) training module, to facilitate performance excellence and boost emp
Winner of a Shingo Prize for Excellence in Manufacturing Research Training Within Industry, by Donald Dinero, explores a crucial piece of a Lean initiative that has been overlooked throughout U.S. industry. The Training Within Industry (TWI) program developed by the United States during World War II has
This book presents what the training within industry (TWI) program is and how its presence affects the understanding of work standardization, focusing on the practical aspects of the implementation of work standardization in the elimination of human errors in manufacturing and service processes.
Within the framework of New Literacy Studies, Dirk Remley presents a historical study of how technical communication practices at a World War II arsenal sponsored literacy within the community in which it operated from 1940 to 1960 and contemporary implications of similar forms of sponsorship. The Training within Industry (TWI) methods developed by the U.S. government and industry at that time included multimodal literate practices, particularly combinations of visual, oral, experiential, and print-linguistic text. Analyses reveal a hierarchy in which print-linguistic literacies were generally esteemed at the workplace and in the community. This literacy hierarchy contributed to a catastrophic accident that killed 11 people, prompting changes in the approach to designing certain training documents. This book links technical communication, especially the multimodal forms of representation commonly found in technical communication and instructional materials, to the concept of literacy sponsorship. The TWI methods used in training and system improvement during World War II are currently applied in business and industry as part of the "lean operating" and "continuous improvement" philosophies. These methods have also become part of the experiential learning philosophy favored in academia. Remley includes examples of current applications of multimodal forms of technical communication similar to those used at the arsenal as well as new media-related applications related to training and instruction. He also discusses their implications for literacy sponsorship. This book provides useful information for technical communication and literacy scholars and educators as well as practical case studies for business leaders, consultants, and practitioners. Intended Audience: Scholars in technical communication and literacy/writing studies; scholars in business (especially management and organizational analysis) and business communication consultants; scholars in history and sociology.
TWI Case Studies: Standard Work, Continuous Improvement, and Teamwork provides the insight of leading experts to assist in the execution of Training Within Industry (TWI) the game-changing business tool. Presented as a series of case studies from a range of corporations with a variety of products and needs, it illustrates the rebirth of TWI program
Addressing the challenges involved in achieving standard work in health care, Getting to Standard Work in Health Care, 2nd Edition describes how to incorporate the Training Within Industry (TWI) methods of Job Instruction (JI), Job Relations (JR) and Job Methods (JM) to facilitate performance excellence and boost employee morale in a health care organization. It not only examines the TWI methodologies but also explains how this program is as vital and applicable in today’s health care environment as it was when it was developed to train replacements of an industrial workforce off to fight in WWII. Placing this methodology squarely within the health care paradigm, the book uses easy-to-understanding terminology to describe how these methods can make all the difference in the delivery of quality health care. Supplying the foundation for successful Lean practice in health care, it clearly defines the role of standard work and leadership skills in relation to Lean health care. The updated text includes new case studies of current TWI usage in health care that demonstrates how to successfully roll out a sustainable TWI initiative. All new chapters on Job Relations and Job Methods give insight into the full scope of TWI skills development. Including examples of TWI application during the Covid pandemic, the book provides readers with the understanding of how to use these time-tested methodologies to improve training, increase engagement, and deliver continuous improvement in your organization.
There are many books available covering the Training Within Industry (TWI) programs, but few include any unique material on adaptation or modification – This dearth of new has caused practitioners to alter the programs without understanding the underlying principles. These changes have made the programs less effective. One must, however, maintain the principles used in the programs when changing the delivery of the programs to suit the culture. The purpose of The TWI Facilitator's Guide: How to Use the TWI Programs Successfully is to prevent the TWI programs from falling into misuse and disuse. This book will explain the main principles of the TWI programs and what they can accomplish, but it will also stress what they are not. This book reviews what the programs are and then explains how to use them. It tells why we do certain aspects of each program. When we know why we do something, we won’t stop doing it for the wrong reason.
Since the peak of school desegregation in the late 1980s, schools across the nation have been resegregating such that schools are now as segregated as they were during the late 1960s. Segregation is systematically linked to unequal educational opportunities and outcomes while integration, when well structured, is associated with numerous short-term and long-term academic and social benefits for individuals and society. In a time when public education is under attack and our nation is deeply divided along the lines of race, class, and politics, the potential of integration to create more equitable educational opportunities and outcomes for individual students as well as greater social cohesion for our democratic, pluralistic society is more important than ever. Seventy years after the Supreme Court’s landmark Brown v. Board of Education decision ruled that segregated schools are inherently unequal, this book reimagines what integration is and could be in our nation’s current context of racial and political polarization, the expansion of unregulated choice in public education, and an increasingly diverse, multiracial public school enrollment. Through an exploration of research and policy, this book develops a new conceptualization of integration by describing the contemporary drivers of segregation and recommending strategies to create a more equitable, meaningful, equal -status form of educational integration for the future. This book is a valuable resource for policymakers, scholars, educators, and concerned citizens who are invested in learning about one way to help create a more equitable and just education system.