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Harnessing Novel Forms of Work Organization: Design Knowledge on Crowdworking Platform Systems

Author : Volkmar Mrass
Publisher : BoD – Books on Demand
Page : 350 pages
File Size : 22,60 MB
Release : 2021-01-01
Category : Business & Economics
ISBN : 3737609063

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The digitalization is currently fundamentally changing our world of work. One important trend in this context is the “platform economy”, with crowdworking platforms as an increasingly relevant platform type. Many of these crowdworking platforms and their surrounding work systems including participants, nformation, technologies, as well as processes and activities, are comparatively new and often designed incrementally. What is currently still lacking is systematic knowledge about the efficient design of such crowdworking platform systems (CWPS). This dissertation provides such design knowledge in the form of a nascent design theory. One important focus lies on the question how such CWPS should be designed to also use this novel form of work organization for more complex work. This dissertation furthermore shows how a close interlinking of external crowds and internal employees of an organization helps to harness the advantages of crowdworking while at the same time mitigates its disadvantages.

Managing Complex Work Systems Via Crowdworking Platforms

Author : Volkmar Mrass
Publisher :
Page : 11 pages
File Size : 26,23 MB
Release : 2018
Category :
ISBN :

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In the last decade, crowdsourcing has emerged as a new form of work organization. Crowdworking platforms as intermediaries between crowdsourcing companies and crowd workers have gained importance in this process. Currently, many of these platforms manage rather simple work systems. Using the case of the German Hamburger Hochbahn AG and the innovation platform Phantominds, this paper investigates measures necessary for crowdworking platforms to be able to manage also more complex work systems. To derive such measures, we analyze the work system of Hamburger Hochbahn and Phantominds, explore the interplay between the crowd and the platform provider and subsequently provide recommendations for companies that would like to use crowdworking platforms for the processing of work and for platform operators. With this paper, we extend current knowledge in the realms of IS, organizational theory, and platform ecosystems.

Crowd Design

Author : Florian Alexander Schmidt
Publisher : Birkhäuser
Page : 256 pages
File Size : 50,46 MB
Release : 2017-07-24
Category : Design
ISBN : 3035610673

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The digital revolution is interwoven with the promise to empower the user. Yet, the rise of centralized, commercial platforms for crowdsourced work questions the validity of this narrative. In Crowd-Design, Florian Alexander Schmidt analyses the workings and the rhetoric of crowdsourced work platforms by comparing the way they address the masses today with historic notions of the crowd. The utopian concepts of early online collaboration are taken as a vantage point from which to view and critique current and, at times, dystopian applications of crowdsourced work. The study is focused on the crowdsourcing of design tasks, but these specific applications are used to examine the design of the more general mechanisms employed by the platform providers to motivate and control the crowds. Crowd-Design is as much about the crowdsourcing of design as it is about the design of crowdsourcing.

The Future of Digital Labor

Author : David Durward
Publisher : BoD – Books on Demand
Page : 246 pages
File Size : 17,61 MB
Release : 2020-01-01
Category : Business & Economics
ISBN : 3737608334

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Crowd Work is a phenomenon of the digital economy as well as the modern IT era. It provides a great potential for changing the way how businesses create value. As a result, organizations increasingly apply crowd work to reach out to their own employees ("Internal Crowd Work") or individuals outside the company boundaries ("External Crowd Work") to outsource certain tasks. However, the individual crowd workers perspective has been neglected within this new form of digital gainful employment. Therefore, this dissertation addresses the perception of internal as well as external crowd work and its effects on the individuals' well-being. As main result, the dissertation shows that perceived satisfaction with external crowd work mediates the effects of several perceived task characteristics on identification with external crowd work. These effects are stronger for external crowd workers that can realize greater financial compensation. Furthermore, the findings illustrate that the influence of the task characteristics on the identification with internal crowd work is mediated by the employees' psychological empowerment.

Work and Labor in the Digital Age

Author : Steven P. Vallas
Publisher : Emerald Group Publishing
Page : 270 pages
File Size : 21,6 MB
Release : 2019-07-04
Category : Social Science
ISBN : 1789735874

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This volume presents the most recent studies of work and labor in the digital age as it unfolds in both Europe and the United States.

Knowledge Management in Organizations

Author : Lorna Uden
Publisher : Springer
Page : 730 pages
File Size : 29,53 MB
Release : 2018-07-30
Category : Computers
ISBN : 3319952048

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This book contains the refereed proceedings of the 13th International Conference on Knowledge Management in Organizations, KMO 2018, held in Žilina, Slovakia, in August 2018. The theme of the conference was "Emerging Research for Knowledge Management in Organizations." The 59 papers accepted for KMO 2018 were selected from 141 submissions and are organized in topical sections on: Knowledge management models and analysis; knowledge sharing; knowledge transfer and learning; knowledge and service innovation; knowledge creation; knowledge and organization; information systems and information science; knowledge and technology management; data mining and intelligent science; business and customer relationship management; big data and IoT; and new trends in IT.

Workplace Innovation

Author : Peter Oeij
Publisher : Springer
Page : 413 pages
File Size : 29,80 MB
Release : 2017-07-01
Category : Psychology
ISBN : 3319563335

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This book focuses on workplace innovation, which is a key element in ensuring that organizations and the people within them can adapt to and engage in healthy, sustainable change. It features a collection of multi-level, multi-disciplinary contributions that combine theory, research and practical perspectives. In addition, the book presents new perspectives from a number of nations on policies with novel theoretical approaches to workplace innovation, as well as international case studies on the subject. These cases highlight the role of leadership, the relation between workplace innovation and well-being, as well as the do’s and don’ts of workplace innovation implementation. Whether you are an experienced workplace practitioner, manager, a policy-maker, unionist, or a student of workplace innovation, this book contains a range of tips, tools and international case studies to help the reader understand and implement workplace innovation.

Value Sensitive Design

Author : Batya Friedman
Publisher : MIT Press
Page : 258 pages
File Size : 48,62 MB
Release : 2019-05-21
Category : Design
ISBN : 0262039532

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Using our moral and technical imaginations to create responsible innovations: theory, method, and applications for value sensitive design. Implantable medical devices and human dignity. Private and secure access to information. Engineering projects that transform the Earth. Multigenerational information systems for international justice. How should designers, engineers, architects, policy makers, and others design such technology? Who should be involved and what values are implicated? In Value Sensitive Design, Batya Friedman and David Hendry describe how both moral and technical imagination can be brought to bear on the design of technology. With value sensitive design, under development for more than two decades, Friedman and Hendry bring together theory, methods, and applications for a design process that engages human values at every stage. After presenting the theoretical foundations of value sensitive design, which lead to a deep rethinking of technical design, Friedman and Hendry explain seventeen methods, including stakeholder analysis, value scenarios, and multilifespan timelines. Following this, experts from ten application domains report on value sensitive design practice. Finally, Friedman and Hendry explore such open questions as the need for deeper investigation of indirect stakeholders and further method development. This definitive account of the state of the art in value sensitive design is an essential resource for designers and researchers working in academia and industry, students in design and computer science, and anyone working at the intersection of technology and society.

Digital Talent Management

Author : Sorin Dan
Publisher : Springer Nature
Page : 88 pages
File Size : 25,24 MB
Release : 2021-07-23
Category : Business & Economics
ISBN : 3030767507

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This book highlights the importance of talent management practices in recruiting, developing and retaining talented professionals in the digital and IT&C industry. It unpacks the distinctive characteristics of ‘digital talent’ represented by a wide spectrum of professionals and managers with digital abilities, competencies and skills who add considerable value to organizations and industries worldwide. It shows that despite digital talent’s increased variety and significant contribution to digital transformation processes, much of the existing human resource and talent management research and practice fail to account for their distinctiveness. This book calls for the need for a new kind of talent management, referred to as ‘digital talent management’ (DTM) that is applicable to digital talent and decidedly integrates digital talent’s distinctive characteristics into talent management strategies and practices in a human-centered manner. Drawing upon existing, yet disconnected, streams of literature and empirical evidence derived from the information technology and communication (IT&C) industry, this book defines digital talent and delineates strategies to attract, develop and retain them for an uncertain and renewed future.