Full Read and Download Reference eBook
From Quality To Business Excellence Book in PDF, ePub and Kindle version is available to download in english. Read online anytime anywhere directly from your device. Click on the download button below to get a free pdf file of From Quality To Business Excellence book. This book definitely worth reading, it is an incredibly well-written.
Author : Charles G. Cobb
Publisher : Asq Press
Page : 248 pages
File Size : 19,26 MB
Release : 2003-01
Category : Business & Economics
ISBN : 9780873895781
Author : John S. Oakland
Publisher : Routledge
Page : 480 pages
File Size : 36,29 MB
Release : 1996
Category : Business & Economics
ISBN : 9780750689250
Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case studies which illuminate hands-on application of the theories of TQM within the Pacific Rim region and include: Australia, New Zealand, Fiji, Singapore, Hawaii, Hong Kong and Malaysia.
Author : Charles G. Cobb
Publisher : Quality Press
Page : 264 pages
File Size : 16,11 MB
Release : 2002-12-19
Category : Business & Economics
ISBN : 1636940552
As the face of business continues to change, organizations are looking for new ways to remain competitive and profitable. Many businesses have succumb to the "program du jour" management trap, jumping from one management philosophy to the next looking for the ultimate solution. ISO 9000, Baldrige, Six Sigma...which is the best program for your company? From Quality to Business Excellence: A Systems Approach to Management demonstrates how these and other management philosophies compliment each other and form the basis for a new systems approach to management. By better understanding how these approaches all potentially fit together, managers will be able to use these tools more effectively in a much more integrated approach. From Quality to Business Excellence will show how to integrate a management approach using a variety of methods to bring the most out of your business. COMMENTS FROM OTHER CUSTOMERS Average Customer Rating: (5 of 5 based on 2 reviews) "This is a great book! It does a very effective job of integrating quality concepts into the notion of Business Excellence. The book recommends a systems approach to management systems design and covers a broad range relevant topics. The author backs up his recommendations with a fair amount of actual cases. End notes itemize a broad range of references that can be used to gain more in-depth knowledge about the topics. The book is loaded with figures and tables to make the material understandable. This is good reading for business professionals. If you want to get your line managers hooked on quality get them a copy of this book." A reader from New Hampshire" An excellent book for the new direction of quality implementation. Quality is becoming part of business that is responsible for improving its bottom line results rather than policing its activities. I found the book easy to read and very informative." Ahmed Almaziad – Riyadh, Saudi Arabia Benefits: Shift from a narrow, compliance-orientation to Quality Management to a high-impact, continuous improvement orientation that drives business resultsliLearn how to apply the right management tools to your situationliCreate your own high performance management system to last for decadesliUse Information Technology More Effectively to Drive Business ResultsliBuild in the capability to absorb new techniques as they emergeliAvoid gut-wrenching (and costly) restarts to accommodate new methods and standards. Contents: Introduction (Historical Backgrounds and Trends, A Vision for the Future), Quality Systems Background (ISO 9000, Baldrige, Compliance vs. Continuous Improvement), Management Approach, Designing Integrated Management Systems Strategic Planning, Alignment, and Metrics Integrated Process Improvement Approach, The Role of Information Technology Other Enablers and Constraints Putting it All Together Keeping the Process Moving Overall Summary (Integrated Systems Approach, Business Systems Engineering)
Author : Les Porter
Publisher : Routledge
Page : 459 pages
File Size : 44,47 MB
Release : 2012-05-04
Category : Business & Economics
ISBN : 1136427899
Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment. This book: * Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000 * Compares the frameworks and identifies their strengths and limitations * Introduces the self-assessment process * Explores the main approaches to self-assessment * Illustrates the practical benefits of self-assessment through case examples
Author : Les Porter
Publisher : Routledge
Page : 461 pages
File Size : 36,92 MB
Release : 2012-05-04
Category : Business & Economics
ISBN : 1136427902
Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment. This book: * Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000 * Compares the frameworks and identifies their strengths and limitations * Introduces the self-assessment process * Explores the main approaches to self-assessment * Illustrates the practical benefits of self-assessment through case examples
Author : John S. Oakland
Publisher : Routledge
Page : 801 pages
File Size : 48,1 MB
Release : 2014-04-24
Category : Business & Economics
ISBN : 1317808428
The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including Baldrige, EFQM, Lean, Six Sigma and ISO 9001, offering a potentially confusing variety of ways to achieve business excellence. Quality guru John Oakland’s famous TQM model, in many ways a precursor to these frameworks, has evolved to become the ultimate holistic overview of performance improvement strategy. Incorporating the frameworks that succeeded it, the revised model redefines Quality by: Accelerating change Reducing cost Protecting reputation Oakland’s popular, practical, jargon-free style, along with ten case studies eight of which are brand new, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you’ve learned to your practices and a achieve sustainable competitive advantage. Total Quality Management and Operational Excellence: Text with Cases (Fourth Edition) is supplemented for the first time with a suite of online teaching aids for busy tutors. This exciting update of a classic text is perfect for all students studying for professional qualifications in the management of quality, or those studying science, engineering or business and management who need to understand the part TQM may play in their subjects.
Author : Gopal K. Kanji
Publisher : Routledge
Page : 280 pages
File Size : 12,83 MB
Release : 2012-10-12
Category : Business & Economics
ISBN : 1134514816
Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneously. A number of such models currently exist, but, the author argues, none of these address all dimensions of TQM. This book introduces the principles of TQM, and establishes their use in measuring Business Excellence in an organisational environment. It comparatively evaluates various TQM and Business Excellence models, and discusses the complexities of measuring success. Presenting important, innovative work by one of the most eminent scholars in the field, this book is essential reading for both academics and professionals working in quality management.
Author : Pravin Rajpal
Publisher : Om Books International
Page : 238 pages
File Size : 17,55 MB
Release : 2007-11
Category : Industrial management
ISBN : 8187108274
“It is a phenomenon which was waiting to happen. Quality management is no more the legacy of the west. Pravin Rajpal of FICCI Quality Forum has completely reversed the trend where western countries and global business leaders are using our cost- effective solutions in business excellence.” – Economic Times We live in a world, where today’s breakthrough product is tomorrow’s un-differentiated commodity. Customer expectations, needs and demands are changing overnight. They are demanding more than ever before and will not settle for any thing less than the ‘BEST’ or ‘EXCELLENT’. They continuously demand excellent quality, great designs, new features, WOW factors and innovation. For getting all these, they want to spend lesser money, time and efforts.New benchmarks for excellence are set up and even surpassed every day. There is one big question, which every one is asking - “How do we meet these challenges?” The answer is ‘Business Excellence’ – We don’t have any other choice! The book is a 21st century business plan for achieving breakthrough business results, sustainable competitive advantages and innovation, in order to stay ahead in the most competitive and demanding scenario. A unique compilation specially designed for you to ACHIEVE MORE.
Author : David Gardiner
Publisher : Routledge
Page : 452 pages
File Size : 10,11 MB
Release : 2019-10-28
Category : Business & Economics
ISBN : 0429643888
All businesses strive for excellence in today’s technology-based environment in which customers want solutions at the touch of a button. This highly regarded textbook provides in-depth coverage of the principles of operations and supply chain management and explains how to design, implement, and maintain processes for sustainable competitive advantage. This text offers a unique combination of theory and practice with a strategic, results-driven approach. Now in its fourth edition, Operations Management for Business Excellence has been updated to reflect major advances and future trends in supply chain management. A new chapter on advanced supply chain concepts covers novel logistics technology, information systems, customer proximity, sustainability, and the use of multiple sales channels. As a platform for discussion, the exploration of future trends includes self-driving vehicles, automation and robotics, and omnichannel retailing. Features include: A host of international case studies and examples to demonstrate how theory translates to practice, including Airbus, Hewlett Packard, Puma, and Toyota. A consistent structure to aid learning and retention: Each chapter begins with a detailed set of learning objectives and finishes with a chapter summary, a set of discussion questions and a list of key terms. Fully comprehensive with an emphasis on the practical, this textbook should be core reading for advanced undergraduate and postgraduate students of operations management and supply chain management. It would also appeal to executives who desire an understanding of how to achieve and maintain ‘excellence’ in business. Online resources include lecture slides, a glossary, test questions, downloadable figures, and a bonus chapter on project management.
Author : C. Harold Aikens
Publisher : Prentice Hall
Page : 456 pages
File Size : 35,18 MB
Release : 2006
Category : Business & Economics
ISBN :
"Quality: A Corporate Force - Managing for Excellence provides a comprehensive approach to quality, giving particular emphasis to how the issues arising from quality impact management practices. Quality is presented as a core value that influences virtually every decision and behavior within an organization, including the nature and depth of relationships. This textbook cover topics of interest to all levels of the organization - from the formulation of strategy to the formation of Six Sigma project teams - and meets the needs of graduate and undergraduate students, as well as participants in short-course industrial training."--BOOK JACKET.