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The 21st century is marked by the intensive movement of people across international borders. While languages are used as a means of interaction across the globe, the nuances of communication vary from culture to culture. This book explores how the misperception of cultural values and norms may result in misapprehension and communication breakdowns in various settings.
The 21st century is marked by the intensive movement of people across international borders. While languages are used as a means of interaction across the globe, the nuances of communication vary from culture to culture. This book explores how the misperception of cultural values and norms may result in misapprehension and communication breakdowns in various settings.
'Managing Cultural Diversity in Technical Professions' provides managers of technical professionals with clear and tested strategies to improve communication and increase productivity among culturally diverse technical professionals, teams, and departments. Dr. Laroche outlines the differences in education and training, career expectations, communication styles, and management expectations in countries around the world. He explains cross-cultural concepts and presents his case for the importance of cross-cultural competence supported by hard data, including charts, tables, and readily accessible schematics. You'll benefit from the author's experience and expertise as a manager and consultant in this area, illustrated by numerous anecdotes, critical incidents, and mini case studies, centered around two central themes: * Most technical professionals do not recognize the impact of cultural differences in their work * Cross-cultural issues lead to a significant under-utilization of talent and affect productivity negatively 'Managing Cultural Diversity in Technical Professions' offers proven tactics for improving your personal effectiveness and the efficiency of your multicultural teams, breaking the communication barrier in the multicultural workplace.
Now called Cross-Cultural Management to more clearly reflect the content, the Second Edition has been refined to build on the strength of the earlier edition for a stronger emphasis on understanding of the most current research on culture in organizational settings. The text examines cross-cultural management issues from a psychological or behavioural perspective. It focuses on the interactions of people from different cultures in organizational settings and helps the reader gain an understanding of the effect of culture that can be applied to a wide variety of cross-cultural interactions in various organizational contexts.
Leadership in a Diverse and Multicultural Environment provides leaders with the tools necessary to effectively interact with all individuals. Although much of the research related to multiculturalism has focused on expatriates and international assignments, the book also focuses on leaders in domestic organizations, as they can benefit from developing their own multicultural awareness, knowledge, and skills. Effective leaders can shape the culture of their organization to be accepting of individuals from all races, ethnicities, religions, and genders with a minimum of misunderstandings.
Both interculturalism and multiculturalism address the question of how states should forge unity from ethnic, cultural and religious diversity. But what are the dividing lines between interculturalism and multiculturalism? This volume brings together some of the most prominent scholars in the field to address these two different approaches. With a Foreword by Charles Taylor and an Afterword by Bhikhu Parekh, this collection spans European, North-American and Latin-American debates.
All cultures appear to share the belief that they do things ‘correctly’, while others, until proven otherwise, are assumed to be ignorant or barbaric. When people from different cultures work together and cannot take shared meanings for granted, managers face serious challenges. An individual’s parsing of an experience and its meaning may vary according to several cultural scales – national, professional, industrial and local. Awareness of cultural differences and the willingness to view them as a positive are therefore crucial assets. This edited textbook sets itself apart from existing cross-cultural management texts by highlighting to the reader the need to avoid both ethnocentrism and the belief in the universality of his or her own values and ways of thinking: the success of international negotiations and intercultural management depends on such openness and acceptance of real differences. It encourages the development of ‘nomadic intelligence’ and the creative use of a culture’s resources, according to a symbolic anthropology perspective. Through the essays and case studies in the chapters, readers will become aware of the intercultural dimension of business activities and better understand how they affect work. Cross-Cultural Management will help interested parties – students of business management, international relations and other disciplines, and business managers and other professionals – develop their ability to interact, take action and give direction in an intercultural context.
The world is now a global village, yet cultural diversity is at the forefront of social work practice within and across countries. Professional social workers in different countries increasingly have to relate to a multicultural society, and to develop culturally relevant and appropriate practices with individuals and families, groups and communities. In addition, social workers have to work across different national boundaries or with issues which emanate from forces both within and beyond the countries they are from. Social work education therefore has to be able to prepare graduates to work in varying cultural and socio-economic contexts. In two parts, Cross-Cultural Social Work: Local and global addresses contemporary issues that are at the forefront of community care and development. Part 1 discusses theories and perspectives for culturally appropriate practice, education and research, whilst part 2 contains approaches to working with culturally diverse groups and practice areas. Issues addressed in these parts include: Part 1 Culture in social work, cultural competence, whiteness in social work, biculturalism, working with diversity, and culturally based methods of inquiry. Part 2 Marginalised indigenous communities, social and economic barriers, new and emerging communities, end-of-life issues, international adoption, and culturally diverse aged care. Combining theoretical discussions and practical knowledge building materials Cross-Cultural Social Work facilitates the development of cultural competence among social work students, educators, practitioners and researchers. The book engages readers to critically reflect on cultural underpinnings of dominant social work theories and methods, and to challenge the way we think about culture and cross-cultural practice. Key Features • A collection of works from contributors from different practice settings and different countries which facilitates the development of 'cultural competence' among social work students and educators, practitioners and researchers • Reflects the stipulations of professional accreditation bodies, such as the Australian Association of Social Workers, to include cross-cultural practice as well as standards of practice with minority communities in curriculum content • Combines theoretical discussions and practical knowledge building materials to aid in understanding theories in practice and prepare graduates to work in varying cultural and socio-economic contexts.
This book provides insights into the complexities of multicultural relations in health care and demystifies the many cultural influences on health and health care to achieve its ultimate goal - to help people get the most they can out of health care and facilitate the promotion of public health.
Cultural intelligence is defined as an individual's ability to function effectively in situations characterized by cultural diversity. With contributions from eminent scholars worldwide, the "Handbook of Cultural Intelligence" is a 'state-of-the-science' summary of the body of knowledge about cultural intelligence and its relevance for managing diversity both within and across cultures. Because cultural intelligence capabilities can be enhanced through education and experience, this handbook emphasizes individual capabilities - specific characteristics that allow people to function effectively in culturally diverse settings - rather than the approach used by more traditional books of describing and comparing cultures based on national cultural norms, beliefs, habits, and practices.The Handbook covers conceptional and definitional issues, assessment approaches, and application of cultural intelligence in the domains of international and cross-cultural management as well as management of domestic activity. It is an invaluable resource that will stimulate and guide future research on this important topic and its application across a broad range of disciplines, including management, organizational behavior, industrial and organizational psychology, intercultural communication, and more.