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Author : SHARON C. GREENSTONE LEVITON (JAMES L.)
Publisher :
Page : 0 pages
File Size : 46,70 MB
Release : 2023
Category :
ISBN :
Author : Susan H. SHEAROUSE
Publisher : AMACOM
Page : 272 pages
File Size : 43,36 MB
Release : 2011-05-11
Category : Business & Economics
ISBN : 0814417124
From mild disagreements to major personnel blowouts, conflict in the workplace is unavoidable. Drawing lightheartedly from stories of her own slipups and disagreements as well as examples from her twenty years of experience as a conflict resolution professional, author Susan Shearouse reveals how conflict is created, how to respond to it, and how to manage it more effectively so that your team can get back to doing what it does best: producing top results for your organization. Conflict 101 employs research, humor, and oh-so-relatable anecdotes to help readers more deeply understand what it takes to build trust, harness negative emotions, encourage apologies and forgiveness, use a solution-seeking approach, and say what needs to be said in the workplace to move past conflicts. Whether it’s a fight over resources, a disagreement about how to get things done, or an argument stemming from perceived differences in identities or values, the manager’s role is to navigate relationships, build compromises, and encourage better collaboration. In doing so, you’ll not only become a stronger manager--you’ll build a much stronger team.
Author : Innoware Pjp
Publisher : Independently Published
Page : 0 pages
File Size : 47,42 MB
Release : 2023-06-12
Category :
ISBN :
Conflict Resolution 101: Navigating Difficult Situations Conflict is a disagreement, usually with someone else, over something important. It is a natural part of life, but it can also be a source of stress and frustration. Conflict can arise in any situation where people have different opinions, values, or goals. There are many different ways to handle conflict. Some people avoid it, while others try to confront it head-on. Some people are able to resolve their conflicts quickly and peacefully, while others find it more difficult. The book covers the following: Chapter 1: Understanding Conflict 1.1 Defining Conflict and Its Impact 1.2 Types of Conflict: Interpersonal, Organizational, and Cultural 1.3 The Nature and Causes of Conflict 1.4 The Importance of Addressing Conflict 1.5 Conflict Resolution Styles and Approaches Chapter 2: Communication Skills for Conflict Resolution 2.1 Active Listening: The Key to Effective Communication and Conflict Resolution 2.2 Verbal and Nonverbal Communication Techniques for Conflict Resolution 2.3 Assertive Communication and "I" Statements for Conflict Resolution 2.4 Emotional Intelligence in Conflict Resolution 2.5 Overcoming Barriers to Communication for Conflict Resolution Chapter 3: Analyzing and Assessing Conflict 3.1 Identifying the Underlying Issues in Conflict 3.2 Conflict Analysis Tools and Models 3.3 Power Dynamics and Conflict 3.4 Cultural Considerations in Conflict Resolution 3.5 Assessing the Level of Conflict and Its Potential Impact Chapter 4: Managing Emotions in Conflict Resolution 4.1 Emotional Awareness and Regulation for Conflict Resolution 4.2 Dealing with Anger and Frustration in Conflict Resolution 4.3 Empathy and Perspective-Taking in Conflict 4.4 Managing Stress and Emotional Triggers for Conflict Resolution 4.5 Emotional Support and Conflict Resolution Chapter 5: Negotiation and Problem-Solving for Conflict Resolution 5.1 Principles of Effective Negotiation for Conflict Resolution 5.2 Strategies for Collaborative Problem-Solving for Conflict Resolution 5.3 Generating Win-Win Solutions in Conflict Resolution 5.4 Managing Compromise and Trade-Offs in Conflict Resolution 5.5 Mediation and Facilitation Techniques in Conflict Resolution Chapter 6: Assertiveness and Conflict Resolution 6.1 Understanding Assertiveness and Its Role in Conflict Resolution 6.2 Assertive Communication Techniques for Conflict Resolution 6.3 Setting Boundaries and Managing Conflict 6.4 Overcoming Fear and Building Confidence in Conflict Resolution 6.5 Balancing Assertiveness with Empathy and Cooperation in Conflict Resolution Chapter 7: Conflict Resolution in the Workplace 7.1 Conflict Resolution in a Professional Setting 7.2 Addressing Conflict with Colleagues and Supervisors 7.3 Team Conflict and Collaboration 7.4 Conflict Resolution in Remote Work Environments 7.5 Addressing Workplace Bullying and Harassment for Conflict Resolution Chapter 8: Conflict Resolution in Personal Relationships 8.1 Conflict Resolution in Intimate Relationships 8.2 Effective Communication in Relationships for Conflict Resolution 8.3 Managing Conflicts with Family Members 8.4 Resolving Conflict with Friends and Peers 8.5 Conflict Resolution in Parenting and Caregiving Chapter 9: Cultural and Cross-Cultural Conflict Resolution Chapter 10: Conflict Resolution in High-Stakes Situations Chapter 11: Conflict Resolution for Leaders and Managers Chapter 12: Building Sustainable Conflict Resolution Skills
Author : Mary Scannell
Publisher : McGraw Hill Professional
Page : 240 pages
File Size : 24,83 MB
Release : 2010-05-28
Category : Business & Economics
ISBN : 0071743669
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author : Adrienne Maree Brown
Publisher : Berrett-Koehler Publishers
Page : 139 pages
File Size : 30,29 MB
Release : 2022-08-02
Category : Business & Economics
ISBN : 1523002441
Bestselling authors adrienne maree brown and Sonya Renee Taylor create an unforgettable and transformational experience of journaling your way into your most authentic self. This journal (born from the Institute for Radical Permission) will help you claim permission to live your purpose. As you enjoy your journal, go to radicalpermission.org and hear straight from Sonya & adrienne about how they came to each of the journal's revelations. Be part of the journey they took to deepen their practice and watch videos from the many people who inspired them. Based on the bestselling philosophies of radical self-love, emergent strategy, and pleasure activism, this journal gives you permission to love yourself deeply as you are. Journaling to these prompts will help you surrender to your body's needs instead of forcing yourself into cramped disciplines. It will encourage you to become awed by the natural beauty of your divine self instead of being rampantly self-critical. It will aid you in embracing your shadows and accepting responsibility for your impact all while liberating you to just be. This structured journal provides six key practices, with prompts for each practice that center on curiosity, surrender, grace, and satisfaction. The daily prompts for self-inquiry can be used as part of your journey toward healing, or in tandem with the self-paced online learning course at radicalpermission.org.
Author : Lela Payne
Publisher : Readers First Publishing Limited
Page : 0 pages
File Size : 13,88 MB
Release : 2022-08-11
Category : Family & Relationships
ISBN : 9781804280812
It's normal to have conflict in relationships. People are different, and their desires and needs will inevitably clash. Resolving disagreements in a healthy way creates understanding and brings couples closer together. The objective should be the betterment of the relationship. This is positive conflict. In this book "Conflict Resolution Relationships, Effective Communication For Couples" You Will Learn and Discover... 24 Tips For Conflict Resolution In Relationships 6 Important Conversation For Couples To Have 6 Ways To Deal With Gaslighting In A Relationship Dealing With Abuse In Relationship 7 Ways To Forgive You Partner 6 Ways On How To Make Your Partner Feel Loved 10 Ways To Attract Love 7 Signs You Have Found A Keeper 10 Signs To Leave A Relationship And so many more... Proven strategies to be in complete harmony with your partner. Let's Get You to Your Goals ASAP! Pick up your copy of the book right now by clicking the BUY NOW button at the top of this page! To Your Success!
Author : Daryl Landau
Publisher :
Page : 276 pages
File Size : 27,45 MB
Release : 2018-08-02
Category :
ISBN : 9781717994585
This is a book primarily about the reality of dispute resolution, in its many forms, covering more areas and in a more practical way than other books. It's a personal, informal work, offering detailed information from case experiences, debates on models and ethics, and useful templates. It's ideal for new practitioners, but of interest to all. Note that I published this myself and the formatting is not perfect on all devices, but it's pretty good.Daryl Landau has practiced in workplace, family, commercial, community and other dispute areas. His company is called Common Ground, based in Toronto. In addition to mediating, coaching, and investigating, he trains other conflict managers in courses with Cooperative Solutions. He has a master's degree in conflict resolution.
Author : Stephan Proksch
Publisher : Springer
Page : 141 pages
File Size : 34,36 MB
Release : 2016-07-14
Category : Business & Economics
ISBN : 3319318853
This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.
Author : John Lederach
Publisher : Simon and Schuster
Page : 74 pages
File Size : 44,73 MB
Release : 2015-01-27
Category : Law
ISBN : 168099042X
This clearly articulated statement offers a hopeful and workable approach to conflict—that eternally beleaguering human situation. John Paul Lederach is internationally recognized for his breakthrough thinking and action related to conflict on all levels—person-to-person, factions within communities, warring nations. He explores why "conflict transformation" is more appropriate than "conflict resolution" or "management." But he refuses to be drawn into impractical idealism. Conflict Transformation is an idea with a deep reach. Its practice, says Lederach, requires "both solutions and social change." It asks not simply "How do we end something not desired?", but "How do we end something destructive and build something desired?" How do we deal with the immediate crisis, as well as the long-term situation? What disciplines make such thinking and practices possible? A title in The Little Books of Justice and Peacebuilding Series.
Author : Marick Francis Masters
Publisher : Amacom Books
Page : 360 pages
File Size : 11,97 MB
Release : 2002
Category : Business & Economics
ISBN : 9780814406298
People thrive on conflict in most areas of their lives - football games, political debates, legal disputes - yet steer clear from workplace conflicts. But conflict is actually a healthy way to challenge the existing order and essential to change in the workplace. The real problem is not conflict per se, but managing conflict. This authoritative manual explains step by step how to design a complete conflict resolution system and develop the skills to implement it. Packed with exercises, case studies, and checklists, the book also supplies: * an overview of workplace conflict * diagnostic tools for measuring it * techniques for resolving conflict, such as negotiation, labor/management partnerships, third-party dispute resolution, mediation, arbitration, more." "