[PDF] Communicating Across Differences eBook

Author : Lena M. Chao
Publisher :
Page : 262 pages
File Size : 24,28 MB
Release : 2021-05-14
Category :
ISBN : 9781516585939

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Communicating Across Differences: Negotiating Identity, Privilege, and Marginalization in the 21st Century presents research and scholarship from a broad range of contributing authors who represent the voices and perspectives of traditionally marginalized and uniquely underrepresented groups. The anthology explores the intersectionality of intercultural communication and cultural studies, blending social science approaches with critical perspectives. Each chapter examines how marginality and privilege pertain to issues surrounding race, gender, sexuality, class, dis/ability, language, inter/nationality, and instruction that are negotiated through the process of communication and media messaging while being framed in hegemonic cultural dynamics. Readers gain insight into the breadth and depth of the intergroup identities that impact our ability to communicate effectively across differences today. Dedicated chapters examine cross-racial communication, racial representation and grouping in news coverage, cultural influences and variations in language usage, power dynamics surrounding disability discourse, instructor immediacy behaviors from the perspective of international students, and more. Designed to help us better understand and respect the cultural, social, and political implications that surround power, privilege, marginalization, and oppression, Communicating Across Differences is a timely and essential resource for courses focusing on diversity, multiculturalism, cultural studies, and intercultural communication.

Author : Stella Ting-Toomey
Publisher : Guilford Press
Page : 332 pages
File Size : 13,83 MB
Release : 2012-04-11
Category : Language Arts & Disciplines
ISBN : 1462505899

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From high-level business negotiations to casual conversations among friends, every interpersonal interaction is shaped by cultural norms and expectations. Seldom is this more clearly brought to light than in encounters between people from different cultural backgrounds, when dissimilar communication practices may lead to frustration and misunderstanding. This thought-provoking text presents a new framework for understanding the impact of culture on communication and for helping students build intercultural communication competence. With illustrative examples from around the globe, the book shows that verbal and nonverbal communication involves much more than transmitting a particular message--it also reflects each participant's self-image, group identifications and values, and privacy and relational needs. Readers learn to move effectively and appropriately through a wide range of transcultural situations by combining culture-specific knowledge with mindful listening and communication skills. Throughout, helpful tables and charts and easy-to-follow guidelines for putting concepts into practice enhance the book's utility for students.

Author : Maureen Guirdham
Publisher :
Page : 316 pages
File Size : 28,55 MB
Release : 1999
Category : Communication in management
ISBN : 9780333754092

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This work explains how to work effectively with people from diverse backgrounds, namely: how to understand the influence of cultures and subcultures on others' behaviour and attitudes, and how to communicate across the barriers created by these differences. The author relates the emerging discipline of intercultural communication to the practical needs of people at work. The book contains eight key intercultural communication theories presented from a European perspective. With a strong focus on work applications, it provides many real life examples illustrating practice. An instructor's manual is also available.

Author : Stella Ting-Toomey
Publisher : Guilford Publications
Page : 489 pages
File Size : 45,86 MB
Release : 2018-10-08
Category : Business & Economics
ISBN : 1462536476

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"Description: This highly regarded text--now revised and expanded with 50% new material--helps students and professionals mindfully build their knowledge and competencies for effective intercultural communication on any setting. The authors' comprehensive, updated theoretical framework (integrative identity negotiation theory) reveals how both verbal and nonverbal communication are affected by multilayered facets of identity. Written in a candid, conversational style, the book is rich with engaging examples illustrating cultural conflicts and misunderstandings that arise in workplace, educational, interpersonal, and community contexts. Readers learn how to transform polarized conversations into successful intercultural engagements by combining culture-specific knowledge with mindful listening and communication skills. Key Words: intercultural communication, cross-cultural communication, human communication, communication skills, cultural competence, ethnic relations, ethnic studies, multicultural counseling, international business relations, cultural diversity, cross-cultural psychology, ethnography, mindful communication, mindfulness, intergroup communication, integrative identity negotiation theory, acculturation, adjustment, immigration, immigrants, listening skills, textbooks, texts, college classes, college courses, college students, undergraduates, graduates, foreign students, refugees, social psychology, sociolingustics, international competence"--

Author : Gayle Cotton
Publisher : John Wiley & Sons
Page : 256 pages
File Size : 11,88 MB
Release : 2013-03-18
Category : Business & Economics
ISBN : 111842042X

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The five steps to successful selling, negotiating, and managing multi-culturally Say Anything to Anyone, Anywhere gives readers five simple key guidelines to create rapport and organize strategies for success across different cultures. This book teaches to be proactive, not reactive, in your cross-cultural communications and shows how to use simple rapport tools to create trust with the cultures you work with or travel to. Learn how to organize productive interactions in person, on the phone, and by email. Discover interpersonal communication skills and virtual strategies that build strong relationships. Offers quick, accessible examples and clear guidelines about how to create an understanding between cultures Gives tips and strategies on how to communicate without offending Author Gayle Cotton is a Emmy Award Winner and a distinguished, highly sought after speaker, corporate trainer, and executive coach. This step-by-step guide to cross-cultural business will help you build strong relationships and manage successfully, no matter the cultural differences.

Author : Center for Creative Leadership (CCL)
Publisher : John Wiley & Sons
Page : 31 pages
File Size : 32,18 MB
Release : 2011-07-28
Category : Business & Economics
ISBN : 1118155114

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If you are a manager anywhere in the world, you are almost certainly dealing with people of nationalities and cultures different from your own. In multinational business environments, communicating effectively with people who have languages, customs, and expectations different from yours is a necessary skill. If you are a manager anywhere in the world, you are almost certainly facing this kind of multicultural situation. This guidebook explains how to become aware of cultural differences, how to recognize when cultural differences pose a leadership challenge, and how to adapt your communication style to enhance your effectiveness as a manager.

Author : Jane Marantz Connor
Publisher : PuddleDancer Press
Page : 300 pages
File Size : 28,27 MB
Release : 2012
Category : Language Arts & Disciplines
ISBN : 1892005247

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Explores the concepts, applications, and power of the nonviolent communication process and looks at the most common barriers to effective communication.

Author : Erin Meyer
Publisher : PublicAffairs
Page : 289 pages
File Size : 30,12 MB
Release : 2016-01-05
Category : Business & Economics
ISBN : 1610396715

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An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life. Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out. In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.

Author : Sorin Dumitrascu
Publisher :
Page : 100 pages
File Size : 33,25 MB
Release : 2020-11-12
Category :
ISBN :

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With so much business happening on a global scale, cross-cultural communication is more important than ever before. Communication is always a challenge, and when diverse cultures interact, good communication can be even more challenging. For example, after a major U.S. corporation introduced a new breakfast cereal in Sweden, the company was horrified to discover that the cereal's name translates roughly as "burned peasant" in Swedish. Imagine the embarrassment, not to mention the loss of revenues that probably ensued. And while this example seems amusing after the fact, cross-cultural miscommunications aren't always benign. For instance, a large airline manufacturer developed its newest plane model to be flown by two pilots, with both pilots helping and correcting each other. But what do you suppose happens when the pilots are from a culture in which a subordinate is inhibited by custom from correcting a superior? At least one airline company has had several close calls as a direct result of this "design flaw" - which is ultimately a communication lapse. Now, you may not be involved in public safety or an industry in which communication errors can cause horrendous mishaps. But you'll likely soon be working with people from different cultures, if you aren't already. You need to learn how to handle cultural differences and maximize your communication opportunities. And this course will help you do just that. You'll learn about important cultural differences that will help you adapt your communication style to be more effective. In the first topic, you'll learn about the importance of achieving a proper mind-set for cross-cultural communication. In the second topic, you'll study aspects of cultures that affect how people communicate across cultural boundaries. In the third topic, you'll learn about a model of cultural dimensions that will help you enhance your communication abilities. The globalization of communication has brought with it opportunities to conduct business with people from all over the world. Inevitably, this means interactions and relationships between people who are culturally different. This is known as cross-cultural communication.A simple definition of a culture is a group of people who share a common set of attitudes, beliefs, and behaviors, and who communicate through common language or symbols.The culture in which people are socialized influences the manner in which they work, socialize, and interact with others.If you want to understand and communicate effectively with people of different cultures, it's imperative that you understand how culture affects communication.There are many different ways that people of different cultures give and receive information. They communicate in a variety of ways - through talk, silence, expression, emphasis, and gesture. People from different cultures place different emphasis on these methods, and have distinct expectations as to how each should be used to communicate, and what the message is that each conveys.The best way to understand intercultural communication is to be aware of the five elements of the communication process.The elements are sender, encoding, channel, decoding, and receiver. To communicate effectively, you'll need to understand the cultural context influencing each of these elements.