Author : Geri-Ann Galanti
Publisher :
Page : 200 pages
File Size : 50,17 MB
Release : 1997
Category : Electronic books
ISBN :
Geri-Ann Galanti argues that if the goal of the American medical system is to provide optimal care for all patients, health-care providers must understand cultural differences that create conflicts and misunderstandings and that can result in inferior medical care. This new edition includes five new chapters and 172 case studies of actual conflicts that occurred in American hospitals.