Author : E. H. McGrath
Publisher : PHI Learning Pvt. Ltd.
Page : 824 pages
File Size : 21,69 MB
Release : 2011-04-30
Category : Business & Economics
ISBN : 812034314X
This ninth edition, retaining the contents and style of the earlier editions, discusses the basic skills of management and leadership. These basic skills are: reading, writing, learning, speaking, interviewing, training, deciding, problem-solving, managing conflict, and motivation. The author examines how these skills can be fully developed and mastered.