[PDF] Addressing Incivility In Nursing eBook

Author : American Nurses Association
Publisher : Nursesbooks.org
Page : 42 pages
File Size : 47,88 MB
Release : 2001
Category : Business & Economics
ISBN : 1558101764

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Pamphlet is a succinct statement of the ethical obligations and duties of individuals who enter the nursing profession, the profession's nonnegotiable ethical standard, and an expression of nursing's own understanding of its commitment to society. Provides a framework for nurses to use in ethical analysis and decision-making.

Author : Alison Melle
Publisher :
Page : 68 pages
File Size : 41,68 MB
Release : 2018
Category :
ISBN :

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Background: Incivility among nurses continues to be a widespread problem despite national agencies mandating nurses foster safe and healthy work environments. Incivility affects patient outcomes in a negative manner; incivility decreases effective communication and increases physical and emotional distress among nursing staff who experience such behavior in the workplace. Incivility and bullying have been linked to sentinel events, medication errors, decreased quality of care, and poor patient outcomes. Incivility in the workplace can lead to decreased job satisfaction, more illnesses and absences among staff members, and lower nurse retention rates, all of which have a massive financial impact on the healthcare system. Governing bodies have mandated that incivility must be addressed as the negative impact to patients, nurses, providers, and health care systems is too great to ignore. Health care systems must implement interventions to address incivility. Framework: This quality improvement project incorporated Sister Callista Roy's Adaptation Model with the Stevens Star Model of Knowledge Transformation for evidence-based practice change. Methods: An educational intervention was offered via a 14-minute PowerPoint presentation, created by the project manager, with the goals to increase the nursing staff's ability to recognize workplace incivility, reduce workplace incivility on a nursing unit, and to increase confidence confidence in the staff members' ability to respond to workplace incivility when it occurs. Staff were surveyed before and after the education, using the Workplace Incivility Civility Scale. Group mean scores were compared pre- and post-education using independent t-tests. Findings: The educational intervention helped staff recognize uncivil behaviors. The amount of uncivil behavior did not change significantly, as perceived by participants, although there was not a great deal of uncivil behavior observed initially. Staff members' confidence in dealing with incivility did not increase significantly. Conclusion and Recommendations: There are no simple strategies to decrease incivility. Combating incivility requires a multi-faceted approach, including education of staff, implementing a practice change, and teaching staff cognitive rehearsal strategies while offering opportunities to practice the strategies learned. Educating staff to recognize uncivil behavior can decrease wuch behaviors, simply through increased awareness. Nurses can be receptive to such education and will benefit from education aimed at improving their ability to curtail uncivil behavior in the workplace. Recommend future education to offer more interventions and practice opportunities for the staff to improve their skills in handling incivility.

Author : Maggie Ciocco, MS, RN, BC
Publisher : Springer Publishing Company
Page : 209 pages
File Size : 24,34 MB
Release : 2017-07-28
Category : Medical
ISBN : 0826138187

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Provides a wealth of proven anti-bullying resources for all nursing settings This pocket-sized, quick-access guide gives nurses crucial information they need to know to understand, identify, and effectively counter incivility, bullying, and violence in all nursing settings. Viewing nurse bullying as an institutional problem, this text expounds upon the ANA position statement, "Incivility, Bullying, and Workplace Violence" and includes definitions and statistics about nurse bullying, and what nurses at any level can do when faced with a bully. Delivered in an easy-to-read, bulleted format, this resource covers all aspects of bullying, including an overview of the problem; why nurses bully each other; a discussion and quantification of the cost and impact of bullying on individuals, the workplace, and the broader health care system. Four instructional case study chapters delineate the different forms bullying can take and how to handle them, and a "bully-proofing" chapter replete with such useful tools as a bullying checklist, a guide to "de-toxifying" the workplace, and an explanation of the ANA Code of Ethics related to bullying. Key Features: Addresses all facets of nurse bullying, from origins and manifestations to evidence-based interventions and prevention strategies Based on the hallmark ANA document “Incivility, Bullying, and Workplace Violence Contains 10 instructive case studies depicting common bullying scenarios Provides a wealth of anti-bullying resources for use in all nursing settings Offers overview and chapter objectives and Fast Facts in a Nutshell clinical pearls

Author : Cynthia Clark, PhD, RN, ANEF, FAAN
Publisher : Sigma Theta Tau
Page : 337 pages
File Size : 23,51 MB
Release : 2017-03-14
Category : Medical
ISBN : 1945157054

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This highly anticipated, fully revised second edition revisits and augments the award-winning Creating & Sustaining Civility in Nursing Education. In this comprehensive new edition, author Cynthia Clark explores the problem of incivility within nursing academe and provides practical solutions that range from ready-to-use teaching tools to principles for broad-based institutional change. She further explores the costs and consequences of incivility, its link to stress, ways to identify the problem, and how to craft a vision for change – including bridging the gap between nursing education and practice. Rather than dwell on the negative, this book focuses on solutions, including role-modeling and mentoring, stress management, and positive learning environments. Nurse educators at all levels will appreciate the variety of evidence-based strategies that faculty – and students – can implement to promote and maintain civility and respect in the education setting, including online learning.

Author : Green, Cheryl
Publisher : IGI Global
Page : 181 pages
File Size : 15,58 MB
Release : 2019-04-26
Category : Medical
ISBN : 1522573429

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Traditionally, nursing is acknowledged as a caring profession and is associated with advocating for others. However, incivility is increasingly occurring amongst nurses, both in the clinical and academic environments, and is causing affected nurses both psychological and physical harm. Incivility Among Nursing Professionals in Clinical and Academic Environments: Emerging Research and Opportunities provides emerging views and consequences surrounding workplace bullying in the healthcare profession including recognizing the signs and symptoms of incivility in the workplace, identifying ways in which affected nurses can seek help, and examining healthy methods of coping with the incivility. Featuring coverage on a broad range of topics such as human resources, therapy, and clinical nursing, this book is ideally designed for nurses, managers, healthcare workers and consumers, hospital and clinical staff, researchers, students, and policymakers.

Author : Cynthia Danque
Publisher :
Page : 144 pages
File Size : 13,88 MB
Release : 2013
Category : Courtesy
ISBN :

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The purpose of this study was to examine the occurrence of incivility in the nurse educator-staff nurse relationship in hospital environments. Hospital nurse educators' perceptions of the biggest stressors for nurses during educational experiences, identifying uncivil traits as seen by nurse educators, and identifying the perceived role of nursing leadership in addressing incivility in the workplace. A qualitative methodology was used to determine if incivility affects the nurse educator-staff nurse relationship. A focus group interview was utilized. The results are the perceptions of the nurse educators who participated in the study. The nurse educators from this research group have experienced incivility in nursing education in the hospital environment.

Author : Temika Antoinette Ford
Publisher :
Page : 0 pages
File Size : 42,20 MB
Release : 2020
Category : Nurse administrators
ISBN :

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The term workplace incivility is often replaced interchangeably with workplace bullying, horizontal/lateral violence, psychosocial harassment, intimidating behavior, and/or aggression (micro/macro). Workplace incivility in nursing has lasting effects on the profession through worsening the nursing shortage, contributing to low morale, negative working environments, safety issues for staff and patients, stress-related health problems, absenteeism, and decreased quality of patient care. Incivility can be from a variety of sources including: Nurse managers, clinical team leads, unit coordinators, physicians, patients, and other healthcare professionals. Buy-in by nursing executive leadership and evidence-based education for nurses is mandatory to address organizational incivility. The purpose of this DNP project is to equip unit nurse leaders with evidence-based practices to improve unit culture related to incivility, thereby enhancing patient outcomes, safety, and staff morale. The identified target population in this project were nurses who are training to be future charge nurses (CNs). The educational intervention facilitated enhancing future CNs’ knowledge, skills and attitudes to shift unit culture to a more civil culture through an online learning module. Data was collected in qualitative and quantitative methods. Qualitative methods involved guided online forum posts at implementation conclusion, while quantitative data involved completion of the Clark Workplace Civility Index© (CWCI). Each method demonstrated future CNs increased their self-awareness and responsiveness by enhancing their knowledge, skills and attitudes toward workplace incivility. In conclusion, the implementation of the online learning module provided effective, successful education and may help in the eradication of workplace incivility for practicing and future nurses.

Author : Cynthia Marie Clark
Publisher : SIGMA Theta Tau International, Center for Nursing Press
Page : 232 pages
File Size : 49,5 MB
Release : 2013
Category : Business & Economics
ISBN : 9781937554545

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It's no secret that disruptive behaviors are creating problems in colleges and universities. Some academics believe it's a necessary evil, but as schools work to recruit new faculty and nurse educators, the question of whether faculty work in a civil culture or hostile environment becomes a real issue. In nursing, the risk assumed by not addressing uncivil behavior reaches well beyond the college campus and can negatively impact patient safety, nurse recruitment and retention, and commitment to the profession. Because nursing programs are places where students (and faculty) provide direct care to patients through clinical experiences, uncivil and disruptive acts must be addressed so that such behaviors do not spiral into aggression and jeopardize the learning and practice environment. This book will feature original research based on polling questions, stories, empirical evidence to provide an overview of academic incivility and to describe a wide range of evidence-based strategies to recognize, prevent, and address incivility in nursing education and transition to practice.

Author :
Publisher :
Page : 45 pages
File Size : 39,69 MB
Release : 2012
Category : Bullying in the workplace
ISBN :

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"Incivility, horizontal violence, and bullying among nurses are not a new phenomenon [sic], however, most research on the topic has addressed nursing practice and a gap in the literature exists on the subject of bullying in nursing education. The purpose of this research was to look specifically at nurse faculty and their experiences with bullying... Bullying among nurse faculty is a problem that if continued to be left unchecked, will become more and more engrained into the nursing profession."p.2.