[PDF] Managing Difficult People In A Week eBook

Author : David Cotton
Publisher : Teach Yourself
Page : 109 pages
File Size : 12,51 MB
Release : 2014-01-31
Category : Business & Economics
ISBN : 1471800369

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Managing Difficult People In A Week is a simple and straightforward guide to being a better manager, giving you everything you need to know in just seven short chapters. From preventing difficult behaviour to managing conflict, you'll discover the insider secrets you need to know in order to successfully manage difficult people. This book introduces you to the main themes and ideas of managing difficult people, giving you a basic knowledge and understanding of the key concepts, together with practical and thought-provoking exercises. Whether you choose to read it in a week or in a single sitting, Managing Difficult People In A Week is your fastest route to success: Sunday: Understanding and preventing difficult behaviour Monday: Developing your skills for managing difficult people Tuesday: More advanced skills for managing difficult people Wednesday: Managing specific types of difficult behaviour Thursday: Feedback that works and critical converstions Friday: Managing conflict Saturday: Getting support and escalating issues ABOUT THE SERIES In A Week books are for managers, leaders, and business executives who want to succeed at work. From negotiating and content marketing to finance and social media, the In A Week series covers the business topics that really matter and that will help you make a difference today. Written in straightforward English, each book is structured as a seven-day course so that with just a little work each day, you will quickly master the subject. In a fast-changing world, this series enables readers not just to get up to speed, but to get ahead.

Author : Naomi Langford-Wood
Publisher : Teach Yourself
Page : 104 pages
File Size : 11,53 MB
Release : 2012-07-06
Category : Business & Economics
ISBN : 1444158856

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The ability to deal with difficult people is crucial to anyone who wants to advance their career. Written by Brian Salter and Naomi Langford-Wood, leading experts on dealing with difficult people as both coaches and practitioners, this book quickly teaches you the insider secrets you need to know to in order to overcome the barriers presented by difficult colleagues or customers. The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience. So what are you waiting for? Let this book put you on the fast track to success!

Author : Marilyn Pincus
Publisher : Simon and Schuster
Page : 224 pages
File Size : 31,43 MB
Release : 2004-10-08
Category : Business & Economics
ISBN : 1593371861

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"Managing Difficult People" helps readers identify and deal with personality types such as the bully, the complainer, the know-it-all, the silent type, the social butterfly, the rookie, the manipulator, and more.

Author : Brian Salter
Publisher :
Page : 88 pages
File Size : 25,22 MB
Release : 1998
Category : Interpersonal conflict
ISBN : 9780340720769

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Learning why difficult people behave in the way they do is the first step to reducing your stress levels and operating more successfully as a team. This step-by-step guide encourages managers to look for the warning signs and to analyse what it is that makes others tick.

Author : Susan Benjamin
Publisher : McGraw Hill Professional
Page : 242 pages
File Size : 48,9 MB
Release : 2007-09-06
Category : Business & Economics
ISBN : 0071595120

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Perfect Phrases for the Right Situation, Every Time Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

Author : Gill Hasson
Publisher : John Wiley & Sons
Page : 215 pages
File Size : 29,39 MB
Release : 2014-10-29
Category : Family & Relationships
ISBN : 0857085719

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DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people – hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.

Author : Devora Zack
Publisher : Berrett-Koehler Publishers
Page : 178 pages
File Size : 23,73 MB
Release : 2012-08-27
Category : Business & Economics
ISBN : 1609945751

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Professional success, more often than not, means becoming a manager. Yet nobody prepared you for having to deal with messy tidbits like emotions, conflicts, and personalities—all while achieving ever-greater goals and meeting ever-looming deadlines. Not exactly what you had in mind, is it? Don't panic. Devora Zack has the tools to help you succeed and even thrive as a manager. Drawing on the Myers-Briggs Type Indicator, Zack introduces two primary management styles—thinkers and feelers—and guides you in developing a management style that fits who you really are. She takes you through a host of potentially difficult situations, showing how this new way of understanding yourself and others makes managing less of a stumble in the dark and more of a walk in the park. Her enlightening examples, helpful exercises, and lifesaving tips make this book the new go-to guide for all those managers looking to love their jobs again.

Author : Jon P. Bloch
Publisher : Simon and Schuster
Page : 160 pages
File Size : 46,59 MB
Release : 2013-04-18
Category : Family & Relationships
ISBN : 1440563276

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Bloch provides practical advice for interacting with toxic personalities. Whether it's in the workplace, at home, or during everyday interactions, you'll find the strategies and tools you need to spot the ten most common personality types, and learn what to do-- or how to avoid these types of people altogether.

Author : John F. Eller
Publisher : Solution Tree Press
Page : 94 pages
File Size : 19,87 MB
Release : 2011-09-20
Category : Education
ISBN : 1936765128

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To move forward in the school improvement process, school leaders must address the behaviors of difficult and resistant staff members while sending the message that a few people cannot halt change. This book will help school leaders understand how to prevent and address negative behaviors to ensure positive school change.