[PDF] Leading Improvements In Healthcare eBook

Author : John Toussaint
Publisher : McGraw Hill Professional
Page : 273 pages
File Size : 10,83 MB
Release : 2020-08-25
Category : Business & Economics
ISBN : 1260461696

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Two renowned experts in healthcare transformation show how leaders are implementing behavior-driven strategies to ensure quality care and create lasting change. Healthcare is in the midst of a massive disruption. With financial structures in tatters and the future uncertain, this is the moment to begin the revolution. But first, leaders need to learn how to support staff at all levels as they make transformational improvements in care. This book demonstrates that real change is very personal and has to start at the top―whether you’re an executive, governing board member, manager, or physician. A powerful new approach to healthcare leadership, this book showcases executives in health systems around the world as they: Practice behavior-based solutions to organizational problems Learn how to support continuous improvement Be more present in their leadership role Learn how to reflect and assess themselves as leaders Achieve better results for patients Drawing on a wealth of behavioral research, industry case studies, and personal insights from healthcare professionals, the authors explore how change actually happens—from the inside out, top to bottom, throughout the whole organization. You’ll learn how healthcare systems led by people who are compassionate, principled, and engaged can undergo profound and lasting transformation. Find proven strategies for cultivating principle-driven behaviors that can turn the remotest possibilities on the healthcare horizon into a new working reality. This is more than a leadership guide to revolutionizing healthcare. This is about being a force for change that makes life better for patients, caregivers, and all stakeholders. If you want to take the lead in making change happen, start with Becoming the Change.

Author : Bahadir Inozu
Publisher : McGraw Hill Professional
Page : 352 pages
File Size : 49,53 MB
Release : 2011-10-13
Category : Medical
ISBN : 0071761632

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PROVEN STRATEGIES FOR REVOLUTIONIZING HEALTHCARE SYSTEMS "If I had to sum up this book in one word, the word would be 'brilliant'! This is one of the most insightful books on TOC, not just for healthcare, that I have ever read." --BOB SPROULL, author of The Ultimate Improvement Cycle: Maximizing Profits through the Integration of Lean, Six Sigma, and the Theory of Constraints Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management lays out an integrated approach for using three industrially based methods to transform hospital operations in terms of patient outcomes and experience, financial viability, and employee satisfaction. This pioneering guide presents a scalable strategy for managing bottlenecks, eliminating waste, reducing errors, and containing costs in healthcare organizations, as well as sustaining the gains achieved. Real-world case studies illustrate successful performance improvement implementations that have realized breakthrough operational and financial results. COVERAGE INCLUDES: Constraints Management applications in healthcare The NOVACES SystemCPI--an integrated performance improvement deployment approach Three-part assessment--strategic gap analysis, system-level value stream analysis, and system constraint analysis Planning a performance improvement program deployment to ensure timely and consistent execution Applying the right tool to the right problem from a system perspective Sustaining gains achieved by the performance improvement team Defining a path to self-sufficiency

Author : John Ovretveit
Publisher : eBook Partnership
Page : 162 pages
File Size : 39,53 MB
Release : 2009-10-04
Category : Business & Economics
ISBN : 1904235891

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Improvement in healthcare has not delivered on its promise, outside of a few examples. This is because it has not sufficiently been linked to resources - thus argues this book. Value improvement focuses on changes which raise quality and lower costs. This is effective because it unites professions, patients, payers and purchasers in a common cause and uses tested solutions and methods. Value improvement works with the realities of resources and politics, and with knowledge of what is effective in different situations. The purpose of healthcare is to reduce avoidable suffering. This includes the suffering unknowingly caused by a service, when we do not use an effective treatment or make an error. These events are also waste, and they have a financial cost. The good news is that we now have more knowledge about these adverse or subA-optimal events, and about effective solutions. We now know these organisational events are not inevitable and we can prevent them. We are also beginning to discover that many, if prevented, will reduce the costs of healthcare. Improving diagnosis and prescribing reduces both avoidable sufferA- ing and higher costs, as do hygiene strategies and changes to ensure professionals pass on correct information about patients to the next caregiver. We are entering an exciting time in healthcare, equivalent to earA- lier periods of medical discoveries. The discoveries of improvement and implementation science in organisations are now being linked to the discoveries about the costs and savings of quality and safety changes. This knowledge is beginning to be used by clinicians, manA-agement and purchasers, and alliances are forming to bring in a new era of quality and safety improvement. The aim of this book is to show how ordinary leaders can comA-bine improvement knowledge with resource knowledge to reduce suffering and the costs of healthcare. It does not assume good inforA-mation technology or special resources to help improvement. It recA-ognises that our colleagues may not want to spend time on this work, and often do not do what they are asked to do. It recognises some improvements are not value improvements: they do not add value for patients and reduce costs. Where improvements do both, we may find that the financing system penalises the provider for making the change, or we cannot covert the saved resources into lower costs or higher income. Thus, it is also about both short A-term and long A-term value improvements. It is about how managers and other leaders find and awaken energy in themselves to make improvement, and bring this energy to life in the people they work with. How we channel this energy in effective ways and enable others to make improvement. It is about tomorrow, and next week and about where the real innovation, creativity and inspiration happens: in the routine but changing, short A-staffed, semiA- chaos of most health services. We are not powerless and can choose not to accept failings of the health system as being outside of our influence. A few others have shown what can be achieved when we join in a common cause and use these effective methods. The challenge is for us is to do this in our local service and to connect our services.

Author : OECD
Publisher : OECD Publishing
Page : 447 pages
File Size : 13,73 MB
Release : 2019-10-17
Category :
ISBN : 9264805907

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This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.

Author : Institute of Medicine
Publisher : National Academies Press
Page : 700 pages
File Size : 28,59 MB
Release : 2011-02-08
Category : Medical
ISBN : 0309208955

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The Future of Nursing explores how nurses' roles, responsibilities, and education should change significantly to meet the increased demand for care that will be created by health care reform and to advance improvements in America's increasingly complex health system. At more than 3 million in number, nurses make up the single largest segment of the health care work force. They also spend the greatest amount of time in delivering patient care as a profession. Nurses therefore have valuable insights and unique abilities to contribute as partners with other health care professionals in improving the quality and safety of care as envisioned in the Affordable Care Act (ACA) enacted this year. Nurses should be fully engaged with other health professionals and assume leadership roles in redesigning care in the United States. To ensure its members are well-prepared, the profession should institute residency training for nurses, increase the percentage of nurses who attain a bachelor's degree to 80 percent by 2020, and double the number who pursue doctorates. Furthermore, regulatory and institutional obstacles-including limits on nurses' scope of practice-should be removed so that the health system can reap the full benefit of nurses' training, skills, and knowledge in patient care. In this book, the Institute of Medicine makes recommendations for an action-oriented blueprint for the future of nursing.

Author : Reneè Roberts-Turner
Publisher : Springer Nature
Page : 333 pages
File Size : 12,42 MB
Release : 2021-05-21
Category : Medical
ISBN : 3030707806

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This text will act as a quick quality improvement reference and resource for every role within the healthcare system including physicians, nurses, support staff, security, fellows, residents, therapists, managers, directors, chiefs, and board members. It aims to provide a broad overview of quality improvement concepts and how they can be immediately pertinent to one's role. The editors have used a tiered approach, outlining what each role needs to lead a QI project, participate as a team member, set goals and identify resources to drive improvements in care delivery. Each section of the book targets a specific group within the healthcare organization. Pocket Guide to Quality Improvement in Healthcare will guide the individual, as well as the organization to fully engage all staff in QI, creating a safety culture, and ultimately strengthening care delivery.

Author : Michael Maccoby
Publisher : John Wiley & Sons
Page : 416 pages
File Size : 27,2 MB
Release : 2013-07-29
Category : Medical
ISBN : 1118603672

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Health care organizations are challenged to improve care at the bedside for patients, learn from individual patients to improve population health, and reduce per capita costs. To achieve these aims, leaders are needed in all parts of the organization need positive solutions. Transforming Health Care Leadership provides healthcare leaders with the knowledge and tools to master the unprecedented level of change that health care organizations and their leaders now face. It also challenges management myths that served in bureaucracies but mislead in learning organizations.

Author : Institute of Medicine
Publisher : National Academies Press
Page : 226 pages
File Size : 14,33 MB
Release : 2015-08-24
Category : Medical
ISBN : 0309339227

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According to Transforming Health Care Scheduling and Access, long waits for treatment are a function of the disjointed manner in which most health systems have evolved to accommodate the needs and the desires of doctors and administrators, rather than those of patients. The result is a health care system that deploys its most valuable resource-highly trained personnel-inefficiently, leading to an unnecessary imbalance between the demand for appointments and the supply of open appointments. This study makes the case that by using the techniques of systems engineering, new approaches to management, and increased patient and family involvement, the current health care system can move forward to one with greater focus on the preferences of patients to provide convenient, efficient, and excellent health care without the need for costly investment. Transforming Health Care Scheduling and Access identifies best practices for making significant improvements in access and system-level change. This report makes recommendations for principles and practices to improve access by promoting efficient scheduling. This study will be a valuable resource for practitioners to progress toward a more patient-focused "How can we help you today?" culture.

Author : Richard Pascale
Publisher : Currency
Page : 336 pages
File Size : 22,64 MB
Release : 2001-03-01
Category : Business & Economics
ISBN : 0609504096

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Every few years a book changes the way people think about a field. In psychology there is Daniel Goleman's Emotional Intelligence. In science, James Gleick's Chaos. In economics and finance, Burton Malkiel's A Random Walk Down Wall Street. And in business there is now Surfing the Edge of Chaos by Richard T. Pascale, Mark Millemann, and Linda Gioja. Surfing the Edge of Chaos is a brilliant, powerful, and practical book about the parallels between business and nature -- two fields that feature nonstop battles between the forces of tradition and the forces of transformation. It offers a bold new way of thinking about and responding to the personal and strategic challenges everyone in business faces these days. Pascale, Millemann, and Gioja argue that because every business is a living system (not just as metaphor but in reality), the four cornerstone principles of the life sciences are just as true for organizations as they are for species. These principles are: Equilibrium is death. Innovation usually takes place on the edge of chaos. Self-organization and emergence occur naturally. Organizations can only be disturbed, not directed. Using intriguing, in-depth case studies (Sears Roebuck, Monsanto, Royal Dutch Shell, the U.S. Army, British Petroleum, Hewlett Packard, Sun Microsystems), Surfing the Edge of Chaos shows that in business, as in nature, there are no permanent winners. There are just companies and species that either react to change and evolve, or get left behind and become extinct. Some examples: Parallels between Yellowstone National Park and Sears show why equilibrium is a dangerous place in both nature and business. How Monsanto used a "strange attractor" to move to the edge of chaos to alter its identity and transform its culture. The unlikely story of how the U.S. Army embraced the ideas of self-organization and emergence. Why the misapplication of linear logic (reengineering a business or attempting to eradicate predators in nature) will inevitably fail. The stories in Surfing the Edge of Chaos are of pioneering efforts that show how the principles of living systems produce bottom-line impact and profound transformational change. What's really striking about them, though, is their reality. They are about success and failure, breakthroughs and dead-ends. In short, they are like the business you are in and the challenges you face.