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Author : OECD
Publisher : OECD Publishing
Page : 128 pages
File Size : 12,96 MB
Release : 2010-07-16
Category :
ISBN : 9789264079656
This book examines how markets have evolved and provides insights for improved consumer policy making. It explores, for the first time, how what we have learned through the study of behavioural economics is changing the way policy makers are addressing problems.
Author : Organisation for Economic Co-operation and Development
Publisher :
Page : 128 pages
File Size : 40,30 MB
Release : 2010
Category : Governance
ISBN : 9789264096066
Author : OECD
Publisher : OECD Publishing
Page : 126 pages
File Size : 46,47 MB
Release : 2010-07-09
Category :
ISBN : 9264079661
This book examines how markets have evolved and provides insights for improved consumer policy making. It explores, for the first time, how what we have learned through the study of behavioural economics is changing the way policy makers are addressing problems.
Author : Organisation for Economic Co-operation and Development
Publisher :
Page : 59 pages
File Size : 30,12 MB
Release : 2013
Category : Science and Technology
ISBN :
In 2010, the OECD published its Consumer Policy Toolkit, which provides insights into ways that government agencies responsible for safeguarding consumer interests could improve their policy approaches to ensure that any interventions they make are well-justified, timely and effective. To follow up, the OECD Committee on Consumer Policy is conducting a series of multi-stakeholder workshops to see how policies in key markets could be strengthened, using the framework and approaches developed in the Toolkit. Communication services were the topic of the first workshop, held in October 2011. This paper provides a summary of the proceedings, which focused on marketing practices, contract terms, and billing issues.
Author : Consumer Financial Consumer Financial Protection Bureau
Publisher : Createspace Independent Publishing Platform
Page : 0 pages
File Size : 11,45 MB
Release : 2015-03-18
Category : Finance, Personal
ISBN : 9781508906827
Welcome to the Consumer Financial Protection Bureau's Your Money, Your Goals: A financial empowerment toolkit for social services programs! If you're reading this, you are probably a case manager, or you work with case managers. Finances affect nearly every aspect of life in the United States. But many people feel overwhelmed by their financial situations, and they don't know where to go for help. As a case manager, you're in a unique position to provide that help. Clients already know you and trust you, and in many cases, they're already sharing financial and other personal information with you. The financial stresses your clients face may interfere with their progress toward other goals, and providing financial empowerment information and tools is a natural extension of what you are already doing. What is "financial empowerment" and how is it different from financial education or financial literacy? Financial education is a strategy that provides people with financial knowledge, skills, and resources so they can get, manage, and use their money to achieve their goals. Financial education is about building an individual's knowledge, skills, and capacity to use resources and tools, including financial products and services. Financial education leads to financial literacy. Financial empowerment includes financial education and financial literacy, but it is focused both on building the ability of individuals to manage money and use financial services and on providing access to products that work for them. Financially empowered individuals are informed and skilled; they know where to get help with their financial challenges. This sense of empowerment can build confidence that they can effectively use their financial knowledge, skills, and resources to reach their goals. We designed this toolkit to help you help your clients become financially empowered consumers. This financial empowerment toolkit is different from a financial education curriculum. With a curriculum, you are generally expected to work through most or all of the material in the order presented to achieve a specific set of objectives. This toolkit is a collection of important financial empowerment information and tools you can access as needed based on the client's goals. In other words, the aim is not to cover all of the information and tools in the toolkit - it is to identify and use the information and tools that are best suited to help your clients reach their goals.
Author :
Publisher :
Page : 70 pages
File Size : 49,10 MB
Release : 2021
Category :
ISBN :
Countries have made significant efforts in recent years to develop domestic, regional and international frameworks for consumer protection enforcement co-operation across borders. However, recent work by the OECD Committee on Consumer Policy has shown that challenges remain in many countries, in particular a lack of legal authority to fully engage in enforcement co-operation. This toolkit acts a practical resource for consumer protection enforcement agencies that do not currently have the domestic legal authority needed for enforcement co-operation to make the case for obtaining relevant legislative tools. It also provides guidance to ensure related legislative reforms are fit for purpose. The toolkit sets out a range of legislative actions countries may take to improve cross-border enforcement co-operation, covering investigatory powers, enforcement outcomes and co-operation practices. Its annex addresses operational and legal issues, and provides concrete examples of cases and legislation from a broad range of both OECD countries and partner economies.
Author : American Bar Association. House of Delegates
Publisher : American Bar Association
Page : 216 pages
File Size : 17,67 MB
Release : 2007
Category : Law
ISBN : 9781590318737
The Model Rules of Professional Conduct provides an up-to-date resource for information on legal ethics. Federal, state and local courts in all jurisdictions look to the Rules for guidance in solving lawyer malpractice cases, disciplinary actions, disqualification issues, sanctions questions and much more. In this volume, black-letter Rules of Professional Conduct are followed by numbered Comments that explain each Rule's purpose and provide suggestions for its practical application. The Rules will help you identify proper conduct in a variety of given situations, review those instances where discretionary action is possible, and define the nature of the relationship between you and your clients, colleagues and the courts.
Author : OECD
Publisher : OECD Publishing
Page : 156 pages
File Size : 25,65 MB
Release : 2019-06-18
Category :
ISBN : 9264347941
Behavioural insights (BI) are lessons derived from the behavioural and social sciences, including decision making, psychology, cognitive science, neuroscience, organisational and group behaviour.
Author : Consumer Financial Consumer Financial Protection Bureau
Publisher : Createspace Independent Publishing Platform
Page : 26 pages
File Size : 14,82 MB
Release : 2016-03-22
Category :
ISBN : 9781530666010
Buying a home is exciting and, let's face it, complicated. This booklet is a toolkit that can help you make better choices along your path to owning a home.
Author : Organisation for Economic Co-operation and Development
Publisher :
Page : 64 pages
File Size : 50,30 MB
Release : 2015
Category : Science and Technology
ISBN :
In 2010, the OECD's Committee on Consumer Policy published a Consumer Policy Toolkit, which provides a framework for developing and implementing effective consumer policies (OECD, 2010). The report notes that industry self-regulation (ISR) can play an important role in addressing consumer issues, particularly when business codes of conduct and standards are involved.[1] This report examines the roles that ISR can play in these and other areas more closely, examining conditions and situations where there are likely to be benefits, and the steps that need to be taken to help ensure that such initiatives succeed. The report draws on 23 case studies where consumer issues are addressed. The case studies are based on material provided by governments, businesses, civil society and other experts; for the most part the case studies have not been independently evaluated. They cover a range of sectors and activities, including advertising, financial services, telecommunications, video games and software applications (apps), toys, and direct selling. The case studies are illustrative of the ways that ISR has been used to address consumer issues; they do not cover areas where ISR has not been effective.